Women’s Health Alliance

Very nice facility with friendly and informative receptionists. My wait time was short… much better than some where you find yourself 15 minutes early for an appt only to get called 45 minutes later. The facility was very clean. My dr listened attentively and gave me several options. When I seemed indecisive, she said it was no problem I could do some research and think it over. Which I did and have been satisfied with my choice.

Went in experiencing symptoms for which an ultrasound was required. After the ultrasound, I was seen by Dr. Flora, which I have only seen one other time. She seems perfectly nice, but her nurse or technician was short with me, didn’t seem to want to listen, and had no desire to take down the information on the number of vitamins and supplements that have changed since I was last seen; only the medications. I know that most MDs don’t put much stock in that kind of thing, but I would think they are pretty important to know about as some things can have an effect on levels of all kinds of things in the body. Dr then proceeds to tell me I need surgery for a cyst and polyps. She sent me for blood work, for which I assumed was checking hormone levels. I later found out she was testing for cancer antigens and, the fact I wasn’t informed of this and given the opportunity to ask questions, really bothers me. Then after being told I would receive 2 different calls on Monday (one for lab results and one about finances,) I got no calls. After calling them the next day (yesterday), I still have yet to receive a call about my lab results. I got fed up with the runaround and the pre recorded messages and went to obtain copies of my records to see for myself, as well as take the information for a second opinion about the need for surgery. The main hospital at St. V’s can get record copies to you same day while you wait, but they don’t have my records for the OBGYN. When I got to the OBGYN, they have me fill out a form and tell me it’s going to be 48 hours! I live 30 miles away! I threw a fit because I have been trying to get my lab results for three days, and the front desk lady finally got them to copy the whopping 8 pages worth of my records, charged me $ 20, and proceeds to tell me (after I ask where they were) that the ultrasound pictures weren’t in my file, and she doesn’t know where they are. I decided to go back to the place that did the ultrasound, and they burned a disk off for me at no charge. So now, I have my lab results, but they still have not called to give them to me. The labs were back on Saturday; 5 days ago. I also want to add that after seeing the Dr on Friday, she didn’t even bother to make a note in my chart. Can’t wait for my second opinion, and to, hopefully, find a different OBGYN that will listen, care, and answer my questions.

Everyone here is really nice, and the facilities are clean and inviting. I am 100% happy with my experience. The other reviewer that said you check in by computer is right, but it is optional. I haven’t used it yet, but I keep trying to remember to because it seems convenient and fast (don’t see it as a negative thing). Very happy with the service thus far.

Although the facility is amazing, my experience was anything but personal. Patients check in on a computer by swiping your drivers license (even though there is a receptionist sitting idly at the station) and then immediately pay your co-​pay at the same computer by credit. Seems as though appointments are scheduled too tightly as I always waited past my appointment time and then seemed rushed once with the doctor. On more than one occasion I called with a question, seeking counsel and an appointment for immediate medical attention and was told they were too busy. I always felt as though my medical needs were not at the top of their priorities. Needless to say, I sought a new practice after a few visits at an equally nice facility.

As much as I love everyone at Women’s Health Alliance, it still isn’t FUN to go to the gynecologist. So no, I will not be giving it five stars. I’d rather be sailing.
So, I give it four well-​deserved stars for bringing my three sons into this world with very little complication.
WHA has moved its offices to inside the new, holy-​cow-​cool Clarian North Medical Center in Carmel. If you haven’t seen this hospital yet, you must. Maybe you’ve driven past and don’t even know it’s a hospital (it looks more like a fancy, shmancy hotel).
The location is great, especially if you’re baking a little one (or more) in the oven. The offices, as I mentioned, are inside the hospital in the «Medical Office Building.» Can’t get much closer to the action in case your water breaks during a routine visit.
Oh, and in case it matters to ya, most of the doctors are women.