John Kirk Furniture

Okay, first of all don’t typically like to slam places, but I’m sorry… there is no excuse for the inept assistance we received at this store! First, was looking for a very specific piece of furniture that Flexsteel makes. Got on a website, found that John Kirk carries them, but just to be sure since we were around 20 miles away, called the store to ensure they had them there. The gentleman that answered quite emphatically told me that yes they do have those in their store. Drove the 20 miles, arrived and some people’s very friendly woman at the counter to my husband and I was a very whiny arrogant woman at the front desk. I informed her I was looking for a lift chair and she proceeds to tell me all the square footage and different manufacturers and I said Flexsteel, she pointed us in the direction and my husband and I were off looking. About 20 minutes of wandering around and going past at least 4 empty offices a kind woman came up and asked what we wanted. I told her a Flexsteel lift chair and she said, I don’t think we have any and I said surely you must I called and she said ‘Oh, I wish they would stop doing that!’ She called the warehouse… NONE! She apologized but that didn’t help the hour wasted!!! I suggest you get over how big and how many manufacturers you have, and do more to help the consumers that are purchasing those products!

According to the pleasant woman who greeted us at the door, this furniture store is as big as a football field! So that gives you an idea how much furniture is here. Yeah, there’s a lot. It’s a little on the pricey side — even the sale prices (think $ 4,000 for a sofa, marked down from $ 8,000), but it looks well-​made and the wooden pieces look to be made from real wood, so you get what you pay for.
I really appreciated that they leave you alone to explore the store at your own pace. There’s nothing an introvert dislikes more than some salesman or –woman hanging around like a pest. The woman who greeted me let me know she was available if we had questions, then left us alone. That’s how it’s done!
Another thing: What you see on the showroom floor is what you get. They don’t have a warehouse where they store more furniture. You can customize fabric for your upholstery, though.

This is a fabulous furniture store with an extensive selection in house. You can find everything from all ranges of furniture, lamps, bars and game room tables, pinball machines, pool tables, and neon bar lighting, custom order furniture, flooring, area rugs and art work with numerous home décor items. The service was excellent, thank you Tony, and he was available for questions but allowed me to shop entire store without hovering. Wear comfortable walking shoes… store is extremely large.

Got dragged in here by wife on search for something… service was excellent, not like most furniture stores that hover around like a hawk. And for the guys, it has an awesome game room section you can hang out with your kids or on your own while your other half shops till her feet hurt. Great selection of basement/​game room items including accessories for pool tables and such you wouldn’t expect when walking in.