Service Specialists

I do a lot of research before deciding on who and what actually touches my car. I did my due diligence and finally decided on Service Specialists in Carlsbad.
I’m surprised I actually found this place, even with navigation. I wasn’t sure which side of the building they are on so I chose the right side, if you are standing on the street facing the structure. The driveway is as steep as a street in San Francisco. As I approached the bottom of the driveway at an angle I prayed I didn’t scuff the underbelly of my front bumper. Low and behold, I did manage to hear the bumper scrape the surface of the driveway. Nonetheless, I made it up the driveway of this multiple tenet commercial building. I looked around for a suite letter, but could not see any signage whatsoever. I finally decided to park in front of what seemed to me to be a wheel and tire center. I did not see a single human being in the repair bay, so I walked in through the bay and warehouse area and eventually made my way back to some offices. There seemed to be a decent amount of office space but I only noticed one individual. I waited a few seconds until he was off the phone. I told him I called the day before about fixing a leaking tire. The gentleman told me that their mechanics are out delivering vehicles, but should be back any minute. Less than ten minutes later, one of the mechanics (Jose?) returned and approached me in the waiting room. We walked through the warehouse to my vehicle. I showed him the area of the tire in question. He seemed somewhat disinterested and much more concerned about getting started on the work. I walked back to the waiting lounge and waited for him to come get me. I probably waited about 20 minutes before the owner came up to me and told me that they can’t find the leak. I was not happy. I walked to the rear of the building once again, but this time with the owner. My tire was sitting in a water bath. I tired to find the foreign object in the tread but the tread was wet and I was unable to locate it. Hmmmmm. I was embarrassed. I gave them the OK to remove the tire from the rim. I went back to the lounge. 10 or so minutes later, the owner came up to me and told me the mechanic located the hole and is able to patch it. Yes! I was so happy. The tire had only 2000 miles on it, therefore I was not looking forward to replacing it. 20+ minutes later, I was good to go. $ 25 was the out the door charge. I felt that the price was very fair. The mechanic brought my car around to the front customer entrance and off I went. The next morning I rechecked the pressure in all four tires and had to adjust according.

Important things like quality of work are good. Attention to detail. not so much on my recent visit. Car returned with very dirty rims, and tire pressure too high. I’ll go back but will ask for more attention to these details

I got Service Specialists’ information from Tire Rack as they were a recommended installer and the reviews seemed good. I decided to go with them to support a local shop instead of the national chains even though it was slightly more expensive. Unfortunately, I was turned away because they couldn’t work on my car that day. There were three guys working in the office, but only one guy actually doing any mechanical work. I also heard them turn away another customer while I was waiting on the phone. Call in advance before taking your car there. I can’t say anything about about the actual service, because I had to go to Discount Tire instead. My mistake for not going there in the first instance. Two stars for unapologetically wasting my time.

Hands down to the crew at Service Specialists, this is my second time coming here, and I highly recommend this place to anyone looking for fast and great service. I called on a Saturday morning and they were able to work with me and get my new tires on in about 45 minutes to 1 hour.

This place is great. A little off the beaten path, which means no crowd on a Saturday morning. Had my flat checked (couldn’t be plugged) and four new tires installed on my Subaru all within 45 minutes, spare back in the trunk. These guys were professional and courteous, prices were on par with other local places. Highly recommended.

I deal with Service Specialists on a weekly basis where I work. They are the absolute best! Professional, fast and the nicest guys. Highly recommend them for any tire or wheel needs! Thanks guys, always a pleasure doing business with you!

I’ve been to Service Specialists twice and each time the service has been excellent. Fast, courteous, professional.

I brought my car in because I had a nail in the tire. Bear informed me that it would be $ 25 to repair it (if repairable). However, if they couldn’t repair it, I would need to buy a new tire. Thirty minutes later he told me that my car was ready. When I asked him how much, he said nothing. They didn’t even charge me for the labor. On a side note, Bear is super friendly and they provide excellent service. I will be back when I’m ready for new tires — or if I get another screw in my tire

Professional, knowledgable, great service for a reasonable price! I had called several other tire companies, who were trying to «sell» their after-​market and no name brand tires. I was grateful after speaking to Bear (like the Grizzly) at Service Specialists for his honesty with respect to my «tires 101» experience. We have a older vehicle refurbished vehicle with tiny tires. HIghly, highly recommend them for your future tire needs! Forgot to menion fast — less than 45 minutes :)

My experience at service specialist was fantastic! Quick professional & very reasonable on pricing for my tires. Would highly recommend thanks!

If you live in San Diego and need tires, this is the ONLY place to go. They are super professional and Bear and the team took great care of my car.

Really professional. Great service. Jose worked with me and gave me all my options since our run-​flat PAX tires are expensive. We will be back.

I will be using these guys for all my tire needs. The ONLY good thing that came out of my experience with Hoehn Acura was that they recommended this place.
I was in and out within about 45 minutes. The price was extremely fair.

I bought two sets of tires from them in the last 3 months, both times the price was great and they did the work quickly. I’ve also used them to swap tires between different sets of wheels and what I really appreciate is the care they take when working on high-​end custom wheels. Highly recommended!

I had a small problem on my AMG Mercedes tire. As soon as I arrived there, they got to work right away and fixed it in less than 15 min! I was surprised and since it was such a quick fix they didn’t charge me anything! I loved that place, they were very nice and efficient. I highly recommend!

Fast & friendly… The best price on BFGoodrich All Terrain T/​A KO tires. I have recommended this place to many friends… they are never let down.