Francesca’s

The service is mediocre. Hit or miss on sizes and selection. I prefer the one in Fashion Valley just based on boutique size and selections available.

Normally all of my experiences here have been great. However, tonight I walk in at 8:40pm (they close at 9) and there were 2 employees working. One brunette and one blonde with a tattoo behind her ear. They made no eye contact whatsoever and after about a full minute (it’s a small store) all I get is a miserable short «Hi» with no eye contact or smile. I was in there for 10 more minutes and no one uttered a word to me. Even when I left I got nothing. I get it. Working retail sucks. Closing on a Friday night sucks. But seriously… c’mon. I was the only person in the store and it was still 20 minutes before you closed. I work in a much busier store and still somehow manage to muster up a smile and appropriate welcome and parting greeting. Usually I’m pretty understanding when employees aren’t the friendliest because, like I said, working retail is pretty crappy. This, however was an instance where I felt like the employees, specifically the blonde one, were purposefully trying to make me feel unwelcome so that I would leave or at least trying to «make me aware» that I was coming in 20 minutes before closing (which isn’t even that bad!). I hate that I even have to write this review because normally every one here has been friendly. I just don’t like the fact that these girls were purposefully being cold. I know the retail nuances, these girls know exactly what they were doing.

My friend bought me several rings from here for my birthday. Some of them didn’t fit so I didn’t wear them, and the ones that I did wore both broke, one before I’d even put it on. I went to return them and they were very nice. I ended up buying a pair of shoes with the money from the rings– $ 58!
The point is: their rings are cute, but really overpriced, especially since they break so easily. I recommend getting some of their adorable shoes and clothes. Probably still going to be expensive, but at least you’ll get your money’s worth.

I love Francesca’s — always good finds for sundresses and jewelry. The handful of times I’ve come into this location, including today, I’ve walked out extremely surprised by the bad customer service. No one greets you, none the less makes eye contact. Today two of the girls who worked there were chatting at the register while a customer stood in front of the counter waiting until one of the girls says to the customer, «are you ready or something?».

My sister and I visited this location tonight and we got some killer deals on jewelry! My sister purchased seven statement necklaces and with the sale going on her total was only $ 42! I purchased mostly jewelry as well due to the great sale and I am so happy with the quality of my purchases. The owner (I think) was so nice and sweet. She told us about upcoming events and asked us to sign her guest book. The other friendly employee was so helpful in letting me know when they will be getting more wall art in and showed me some cute alternatives.
Great cloths, jewelry and the friendliest staff! We will be back soon to check out the new stuff.

I went in yesterday and normally the girls are kind of quiet and passive but there was an older lady working who was so helpful and attentive! Not too pushy, great customer service!

I freaking love this place. The employees are super nice. The clothes are so cute. They have frequent sales, which are very reasonable. The jewelry is awesome. Go check this place out, for reals.

I love Francescas! SO many unique pieces of clothing and jewelry. I guarantee you will find more than one thing you want to buy in this store.
Although pricing is high on some items, you can always find a sale. I saw multiple necklaces for 38 bucks. YIKES. However, if you sign up for e-​mails and hit up the sales you can get good deals. I grabbed an awesome pair of good quality boots for 24 bucks, and a shirt for 14 the other day.
Accessory Full price ranges from 9 dollars (stud earrings) to 78 dollars (boots). Clothing from 24 dollars (shirts) to 58 dollar (dresses). Not gonna break the bank but not for poor college students.
In the forum parking is hit or miss. Either it’s empty or you have to walk from the back area of parking.
This place is a perfect place for gifts as well. So many unique housewares or knick knacks that are perfect for little gifts.
Service is incredible. Employees are genuine and helpful and only give their opinion when asked. Even the customers in this store are friendly. When someone is asking about a purchase or advice on a dress lots of people chime in. Even if you are shopping alone there are pseudo friends there to help you.
3 dressing rooms. The store is small and rather packed (don’t bring a stroller in), but I think that is part of it’s charm. Just don’t go in if it looks busy and you are claustrophobic or agoraphobic.

I’ve only been in here a handful of times, but every time I have, the customer service has been excellent. The associates seem genuinely interested in helping you find what you want. The clothing selection is cute and girly, sort of Zooey Deschanel-​esque, and the prices are very reasonable. If you’re in the Forum, this shop is definitely worth popping into.

I absolutely love Francesca’s and I’m so happy to see them expanding with new locations! A good friend of mine first told me about this little shop in the Forum years ago, and I’ve been a loyal customer ever since. It’s the first place I go if I need a decently priced dress, whether it be for a vacation, a special event, or just to spruce up my wardrobe come spring or summer. I’ve gotten some incredible purses here too for only $ 50-​$ 70, as well as some other great accessories. Check out their earrings and all their unique little knick-​knacks — perfect as gifts for others, or for yourself every once in a while ;) I always get compliments on the goodies I get from here, and I make sure to plug Francesca’s when I do!

This place is cute. Very tight quarter’s, so think twice before you roll your baby stroller or bring your little ones in. It seems as though that everyone was bumping into each other each time I’ve been to the store.
This store holds a lot of different things from clothing’s to tea cups. A nice place to go for gifts. Although you may find some of these things at other local stores for a more reasonable price. Yes, I found this place a little pricey, but then again it is in a pricey area. They do have things you may not find in your local mall.
I would go back again, even though I don’t find their customer service to be their priority.
Their is plenty of parking, but do beware during the holiday’s the parking is horrendous!

Accessories galore in terms of fashion jewelry, scarves and little random things for your feminine décor or as gifts.
This is worth checking out.

While getting my brows done at Ulta, my esthetician had a cute watch on that I had to compliment her on. She recommended a store right around the corner from Ulta: Francesca’s.
Located in The Forum this place is like a Claire’s or the Icing for grown women. Clothing, bags, shoes, jewelry and other accessories for those fashionable savvy yet price conscious. I’ve heard they offer the «pick of the week,» an outfit picked weekly that is often on sale.
This is definitely a stop while at the Forum.

This is one of my favorite boutique stores for finding unique gifts. In addition to beautiful jewelry, they have little knickknacks and such: funny luggage tags, wall art, books/​notebooks, purses, etc.
It’s a little expensive, but a great place overall. Every time I am near this one or the La Jolla store I stop in to browse.

For me, the fact that the salesgirls don’t keep bugging you is great and they’ve never been rude to me when I asked for help (and I’m not all that hip either, trust me) I’ve bought many summer dresses there (pricing is very reasonable, specially when you compare to Anthropologie across the street) and I always feel like I’m missing something if I don’t stop by to check on their new arrivals every once in a while. The best about their clothes is that you don’t bump into tons of people wearing the same dress as you. The only negative is that, probably because the store is so small, they don’t always have all the sizes available (but they have a website, so I guess you could order online if you want a size that’s not in the store).

Whenever I am at the Forum, I really want to buy something from Francesca’s but I just can’t get over how rude the girls are that work there. I’m not sure if it’s that I’m a mom and they think I’m not «hip» enough or what but no one ever asks if they can help me and I’ve been there at least a dozen times.
I really like their selection and the prices are very reasonable. It’s perfect if you’re looking for a unique gift for a girlfriend.