Wow. There are NO good«words’» to describe the customer service in this place. if you liked to be ignored and talked down to before a meal then eat here.
Suzy D.
Place rating: 1 Washington, DC
1.5 stars I don’t eat a lot of fast food, but when I do it’s Taco Bell. Stay thirsty my friends. I have a weakness for Taco Bell. It’s really bad because I actually think some of the shit tastes good. Despite commenting that there’s no way the breakfast will look like it does in the commercials, I was sure it’d still taste good. Oh how wrong was I. Most Taco Bells in the DMV don’t serve breakfast. I tried three locations before finding one that actually does(note: it does say online but I doubt it’s 100 percent accurate given the address of this location was wrong on the website), so half a star extra for that. I ordered the bacon A.M. Crunchwrap as a combo so it came with coffee or orange juice and two Cinnabon Delights. The Crunchwrap was dry and the hashbrown in it was greasy. The Cinnabon bites actually were quite delightful; tasted like bite sized heart attaches with Cinnabon frosting in the middle. I tried a bite of Justin’s sausage Waffle Taco and it ranked right up there with the worst fast food I’ve ever eaten. Covered in slimy sausage grease and sandwiched between the sticky feel and taste of fake syrup that’s been baked into the waffle. The only way to accurately describe it is ‘true love’ because there’s no other way Justin would have eaten it. Damn, I’m a lucky girl. To make matters worse, this isn’t even a nice Taco Bell. It’s spacious but clearly not taken care of. There was an abundance of workers given that we were nearly the only patrons at 10:45 in the morning(breakfast is served until 11) and still tables and chairs were filthy, all napkin dispensers were empty and some of the fountain sodas were out of syrup. As we waited for our sludge to be heated a dude came in and started soliciting Justin for cash. The employees did nothing to stop it and instead gave him an empty cup to pour the 25-ounce Bud Light Mangorita he was attempting to hide behind his back into. Congrats, the only thing grosser than Taco Bell breakfast is a Bud Light Mangorita.
Rashyani P.
Place rating: 1 Greenbelt, MD
Just sat and listened to the customer in the car ahead of me and the cashier engage in a 10 minute flirty, playful(teenaged) conversation while I waited to be served. Needless to say, my only alternative was to back out of the drive-thru and go to another chain nearby. With those types of shenanigans going on, I could only imagine what condition my food would have been in if I had been able to put in my order. I think I’ll stay away from this location.
Garnet B.
Place rating: 5 Capitol Heights, MD
I have come to this Taco Bell I’ve enjoyed the service provided for me, the food is always hot and moist, and when I always go there the restaurant is near empty, so I get speedy serving times.