Van’s Discount Camera & 1 Hour Photo

greedy rude goons
I would try to overlook all the rude workers who don’t know how to treat customers. I bought a promaster filter here.
I buy all lenses on ebay. this place could careless about customers. greedy goons fuck em

I have given Van’s a number of chances, in my opinion. I typically order from a professional printer online (and guess what, it’s cheaper! WAY cheaper, even with shipping.) They always seem to be a little pushy, not too clear about what to do for prints, and so slow to get die cuts. The female is almost rude, although never outright, she never smiles. The die cuts from last time took about a week when that night they had told me by the next day at 2pm. So, I made two trips the die cuts were smaller wallet sizes than what I normally order, were on flimsy paper, and were dull and off color. They also don’t provide wallet boxes, but my online service does for free.
I ordered again online, and the images were spot on, so their printer must have been off. I also printed my full order for about ¼th the cost, at a higher quality, and two day delivery packages, boxed, and gift wrapped.
Great for every-​day consumers, but you’ll blow a lot of cash that is unnecessary, it takes a long time, and it’s just not up to my standards.
Only one employee (male) that I would recommend, because he was kind and knowledgeable. Not pushy at all. I would only recommend Van’s for equipment, but in the future I will be driving to Ritz in Akron or ordering online, which I prefer.

I went into Van’s in a panic because some pictures I developed at Drug Mart didn’t come out too well. The desk staff was very helpful in helping me diagnose the problem. They even offered to print a few of my pictures for free to see if they could develop them at a higher res. Going here made me appreciate a full-​service business transaction. It was quite refreshing when you think about how many things you do that are self serve!

My nice digital camera broke. Bad news.
I didn’t know of any other places to take it… off to Van’s I go. Middle of Belden. small but busy inside.
Nice staff helps me, but informs me I need to pay about 25 bucks upfront just to LOOK at my camera (p.s. it would NOT be applied to the repair either!)…wait time= 4 days to a week. Boo.
Called on a Sunday to inform me it would be big bucks to repair. Too bad .I might as well buy a new camera for the price.
Pick up: I was surprised to see they were not pushy to buy a new camera from them when I went in… which was nice. Although IIIII had to be the one to be proactive about buying anything and ask questions. Kinda odd.
After looking at several stores, the camera I wanted had the best price at THIS store. Nice. I felt good buying my camera from a family owned place. Some extras (like a digital photo class for two!) was a free bonus to my purchase. That was nice.
Van’s seems to be a well respected retail/​/​repair/​photo-​developing shop. I look forward to working with them in the future!