Uptown Apartments

Great staff… very nice and professional. Well kept grounds. They have nice ammenities, especially the clubhouse. They always have fun activities for the community

We had a perfectly great stay at Uptown. We moved from Chicago and needed an apartment to stay in while we house-​hunted. Coming from the city I felt the complex was kind of remote, but that meant it was quiet. It’s a 10-​minute drive from Ford Rd, so not RIGHT near anything, but certainly not in the middle of nowhere. The fledgling businesses nearby are quaint but not entirely useful. The Village theater is great, but productions are sparse. Cold Stone Creamery was nice, and the 502 Grille/​bar was ok, though they close early for a bar.
The apartment was nice. We never had problems with bugs or neighbors. It was clean and comfortable, though next time I won’t choose the third-​floor :)
The amenities were better than any apartment complex I’ve ever lived in. Uptown has a great pool, a nice looking gym (that I never used), and they routinely have events at the clubhouse… pizza Fridays happened every couple weeks! There was a St Patty’s party and a few other special nights too. And can’t forget the fresh-​baked choco-​chip cookies in the clubhouse… seriously, whenever we went in there, there was a plate of cookies at the ready!
There are four other nice things about the location:
— adjacent to the complex is a Canton historical house where they stage a Summer Sundays farmers market. So every Sunday you can walk a few hundred feet right and get fresh veggies, meats and goodies.
— There is a huge dog park a quick walk behind the clubhouse. Our friends come in from the other side of Canton to let their dogs play there. (Canton residents only… Signup is required)
— Next to the dog park is a community garden… again, sign-​up required. Grow your own veggies!
— Lastly, supposedly during the holidays, the Cherry Hill Village housing complex across the street puts on quite a show with sleigh rides and outdoor carolers and such. I was made aware of this too late to enjoy any of it.
I still have not received my security deposits back yet, so I reserve the right to amend this review later :)

It has taken me a long time to write this review, I was so mad when we left I could have had a heart attack. First off let me say I enjoyed living there it is beautiful and being right off of ford road is amazing! (we stayed in the model apartment on the first floor) There was a bug problem while we were there, ants were living under our carpet and coming in from every wall. Eventually after telling the office numerous times and them saying they came and sprayed I broke down and bought a perimeter spray and did it myself (like when I lived in my house).
The next thing that happened is after living in the complex for A YEAR AND A HALF someone left a huge envelope outside of our door (without knocking) that stated they had been paying our gas and electric for the past 18 months… at the same time we were paying DTE for our gas and electric. They demanded that we pay them something like $ 2,000 right away. I called and they acted like we were the bad guys.
All in this time Erin told us they got a new accountant and that is how they caught it, I of course came back with here are all of my receipts, payments, and charges from DTE! It took everything in me to not scream at Erin.
The third thing that happened is my husband got a job on the other side of the country and had to be there within 4 days. So we packed all of his stuff up and drove him down there then our roommate and I decided to break our lease 5 months early. We paid what we needed to pay and moved out. I had mentioned when breaking the lease that my husband got a job across country I did not mention I had to stay back and finish school for the next 6 months.
After I was moved out (decided not to clean the apartment because there was too much going on. I knew they would charge me for it that was ok!) 2 months later they sent a bill for $ 600 saying we had all of these charges. Some of them I completely understand and paid but one of them was ridiculous. There was a $ 300 charge to replace the refrigerator door because we «ruined» it. I called a bit upset asking what they meant by it being ruined. They said we had scratched the inside of the door and it needed to be replaced. We went back and forth for about a week then finally i decided i wanted to look at it take pictures and take them to small claims court. When I went in Erin was rude (we had been being rude to each other back an forth all week so I understood that) but she is the face of a business… When I went in to take pictures of the door I touched where it looked «scratched» and the mark came right off. It was pop can dust from the bottom of the cans… they were trying to charge me 300 dollars for that BS. I pulled out my magic eraser and wiped the whole freaking kitchen clean. I took pics of the fridge door walked in, showed her, said Im not paying you guys for being incompetent. she apologized and I walked out. Just because they assumed we were moving far away and would probably just pay they tried to rip us off after we paid so much freaking money a month to be there. I would not suggest them to anyone