Theresa Poppe, MD

*Note: this review is for IHA Internal Medicine, but not specifically for this doctor. I could not find IHA Internal Medicine listed separately from the OBGYN office.
I was referred here to find a primary care physician after an ER visit for chest pain early this year.
I came prepared with questions, a complete health history, and most recent blood labs. Doctor did not look at any of my information or take my concerns about ongoing shortness of breath and occasional chest-​pressure as serious.
I also asked for a referral to an endocrinologist for an ongoing autoimmune thyroid condition. I received a referral from the doctor and was relieved that at least I could meet with someone to go over my labs and take a look at my current synthroid prescription. All I needed to do was fax them some extra information (as they would not take any copies via email). Faxed it.
Office did not receive first fax. Did not follow up. Re-​faxed it after I learned they had not received it. Allowed them to blame me for not receiving it the first time.
After calling back again this week to check on the status of my fax, the referral and to find out when I’d get an appointment, the office staff 1) has no record of a referral in my file or that I asked to see an endocrinologist, 2) had no idea why I’d sent the fax, 3) was unwilling to check with my doctor to sort out the issue, 4) and just sent in a request for a referral, which will be sent to the doctor whom I already saw to sign, which will be sent to the office to which I originally requested the referral. I am writing this two months after my initial appointment.
Stunning incompetence.
Their disorganized office, unhelpful staff members, and overall unprofessional practice has cost me an inordinate amount of time and will cost me my health if I am unable to see an endocrinologist and receive a prescription within the next ten days.