IHOP

I’ve been to this ihop a number of times and the service/​food has always been ok, not good not the worst I’ve ever had, but the last time we came here, I ordered a blt and got the worst food poisoning I’ve ever had.

Food was good and hot. I went in for breakfast during the week and enjoyed a pleasant experience. The place was clean, and the waitress was friendly. All of this is to be expected. I like it better than Waffle House.

We love this IHOP, always great service, pleasant wait staff. Food good quality for price.

Good pancakes! Great omelets! but $ 2.29 for a diet Pepsi and a server that only comes back to bring the check is not good. Please dear server don’t expect 20% tip for that!

Went for my dad’s birthday on a Wednesday. No wait to be seated, only half a dozen tables or so there. My dad didn’t get the free birthday entrée that was advertised, but was told he got a song and a sundae. So he ordered a sandwich, I got a crêpe, and everyone else got some breakfast stuff: pancakes, french toast, scrambled eggs, etc.
Mine was the only good meal. Cheese on the eggs was sliced but was not melted. BLT and fries cold. One order was wrong. On top of that, it took about 30 minutes to get five plates when the restaurant was virtually empty. The service is usually pretty slow (been here half a dozen times), but the food is usually better than this. 3 stars because past experiences have been somewhat better.

I ordered a Big Steak Omelet with no hashbrowns a week ago. Went to pick it up got back to the office with it and it had hashbrowns. Called and spoke with the server that checked me out, Wendy, and she stated she would check with manager about comping it and call me back. She never returned the call. I tried again to order the same thing. Went to pick it up, spoke with the manager who apologized for the last time and the current server assured me it was right this time. Got to the office with it, to find hashbrowns in it again. What ever happen to Customer service, quality control, and confirming all orders before they go out?

This iHop is horrible!!! 1 or 2 of the waitresses were nice/​I knew them from else where and were nice enough, but holy CRAP this place SUCKS.
I’ve had a total of 5 REALLY bad experiences. Yeah. 5. That’s just unacceptable. Every other time was mediocre at best.
I only kept trying to give this location a chance because A.) it’s just REALLY CLOSE to where I live, and I am a second shifter so it’s the only damn thing open in canton. And B.) I like to hope to best for an establishment.
The wait is just ridiculous. The service is laughable. One time my experience was so bad I actually called in and they gave me a voucher for a free meal equivalent to the entrée I bought. I knew the waitress from high school and she threw in the mozzarella sticks for me as well, and that visit was the only time I had good service. Whenever she was my waitress the service was good but wait times were bad no matter what, which was in the back. She was the only waitress I ever had there that checked on my continually.
I ordered to go once. Dear god never made that mistake again. Their mashed potatoes instantly made me nauseous. How do you screw up potatoes? Cheese sticks burnt to a crisp yet some how cold???
The times I’ve been talked down too, insulted, and one waitress (a different one who was a manager, I think her name was Katie not sure) went around talking to people I knew calling me a bitch and saying if I showed up again she would kick me out because I didn’t tip her! I have only ever not tipped a total of 3 times in my life. 2 times at this restaurant, and once at a Steak ‘n Shake and I complained to the manager why at that restaurant.
If you provide shitastic service do NOT expect a tip! I will NEVER be setting foot in that iHop again if I have half a say. The trip down to Exit 7 is worth the gas for the quality of food and service.
Oh yeah, the food. It’s normally either Luke warm/​burnt/​undercooked or incorrect. It’s sloppy, unclean and unappetizing. I once went with my entire family, the 4 of us and waited 45 minutes for half of our food. Brought out the rest 10 minutes later. And that was just when I started to count. Had to wave down the manager and she said she would «take care the bill.» Removed 1 $ 6 item. Oh man, wow really on a tab as big as our that was Unimpressive.
This store would have to give me a $ 50 gift card to even consider walking into their location again. They need to revamp the management and staff, and the training of staff. Take a leaf out of the other locations book, hell steal the whole thing.
It might surprise you, but I’m not normally a harsh critique. But honestly this store time and time again provided horrendous service and deserves everything I just stated. I tell everyone to not go there that I get the chance. Truly one of the worst places for dining.

My network group meets there once a week. The service is excellent. Try the steak tip and mushroom breakfast. Truly unique flavor.

We’ve been to this IHOP location several times since it opened, and the service and food have always been very good.

I went there for dinner and had the omlet and it had sat for a while and it was cold and dry. Was not too good