Americas Best Value Inn

There is nothing about this hotel that deserves the word «Best» I have been there a few times, each time it gets worse, but its affordable. Rooms are old and outdated, they smell bad and I always find something that was neglected by the cleaning staff. One month, I walked into my 2^nd floor $ 110 room and noticed that there was still dust on ALL the surfaces, there was no shower curtain, the towels were still on the ground, and there was a used rag on the sink. they refused to refund me so I could go somewhere else, but they did give me another room. For lack of better options, I took it. these people make money knowing that people visit Asheville and want cheaper alternatives. I will never stay here again.

No complaints here! The staff was very friendly, the room were very nice and updated, and there was plenty of parking for our moving truck. Even if there hadn’t been, there was a huge restaurant parking lot down the hill we could have used. We were surprised at the low rate once we saw how nice the room was. We hadn’t even made prior reservations. Just walked in and got a room. We will be staying here again when we travel through next time.

This motel is nothing to look at: older, clean, but dated décor (especially the carpet). Room has refrigerator, microwave, cable TV & Internet. I’m giving them three stars as they were a life saver last night. I was traveling with my ‘grand’ dog, a 130 lb Rhodesian Ridgeback. He is always a perfect & considerate dog. It started sleeting & I was exhausted, so I made the decision to stop at this exit. Being raised in the Deep South, snow & icey roads terrify me as I have no experience driving in these conditions. The Comfort Inn at this exit offers to allow pets to stay. I called from the gas station to inquire about a room for me & my dog. The manager asked the weight, I told him. He exclaimed that no dog over 40lbs were allowed to stay. He added no hotel would allow this for liability reasons. There are only two hotels at this exit (I did not know about the Americas at that time). Being exhausted combined with the icey conditions, led me to ask what was I suppose to do (I must add that at that statement I started crying). He suggested leaving the dog in the car overnight! That upset me as it was sleeting (snowing later) & freezing! He agreed that was not a good suggestion in this weather. He then suggested I drive to the Americas and ask. It took me a few minutes to arrive there. I inquired about a room & stated I had a dog. The manager said that was fine & it is a $ 10 charge for pet each night.
Conclusion: Finn & I had a warm comfortable room for the evening. I thank the Americas for NOT asking the weight, because you can’t lie about the size of an 130 lb dog! And I have to add that I think the manager of the Comfort inn called the Americas manager & told him the situation encouraging him NOT to ask me about the size. I have no proof but my gut says its so. So I want to thank the Comfort Inn manager for what I believe was his good deed of the evening.