1st Plumber To Call

Plumber came back out and did the work as committed to my satisfaction.

Joe and his assistant arrived within the time window when they said they would be here.
He offered suggestions about my water heater and gave estimates on more than one option for replacement.
They repaired my water heater in a reasonable amount of time, I would call Joe again and recommend him to my friends.

It’s Mother’s Day, 9:30pm…we’re coming home from a long day’s visit at the in-law’s home. We arrive back at our own house to discover the downstairs toilets and bathtubs are overflowing with back-​up sewage. I say out loud: «Good Lord, why does crap like this always happen on weekends and holidays?» I immediately begin thinking about how expensive this is going to be for holiday and after hours rates. I flip open the yellow pages and discover several options, but one catches my eye because it says «24-​Hour Service at No Extra Charge.» Bingo, we have a winner! I called the number and within 90 minutes, the owner of the company was at my front door with his truck and gear, ready to go to work. Three hours later, her discovered the cause of our problems: a cast iron pipe had collapsed under our front lawn and needed to be replaced. Thank God, this house is a rental for us, because that $ 1700 in repairs would have really hurt our bank account. Still, I think my landlord should be grateful I called this plumber and one of the others that did charge extra for holidays and weekends. The service was done very professionally, he was incredibly friendly and personable. And at the end of it all, he was able to accurately diagnose and completely fix our problem. I’d recommend this service to anyone living in the north Atlanta area. Oh, and if you go to the website, there are discount coupons (which I unfortunately did not know about until now).