Bristol Collision Center

The guy that owns this place is a really great and honest guy but my car trunk wasn’t fixed properly so that’s why I have to take off two stars.

Actually you have it confused. Your body guy knew good and damn well I was pissed and he said he would fix it and you were made aware when I came and saw that paint was missing off the handles of BOTH the front doors of my car AND a DENT in the side of the door which wasn’t there before AND inspected by the same lady you spoke with at the previous body shop! And what did you say? That it wasn’t your shop at all it was probably the previous (1^st body shop which you were so quick to point out the terrible paint they used blah blah blah). And also the very professional repair of your shop’s screw up in painting w/​a small nail polished sized brush the color of my car over the damaged door handles, which BTW has come off is quite funny as well.
I did attempt to address that some time ago to only to find out you guys were closed. Surprise. And YES I still made a review some time later (or maybe I should’ve pursued this in smalls claims court as I was going to originally. now that would’ve been really funny wouldn’t it?) cuz The entire experience is quite sad for a place that had such glowing recommendations on all that pride in the work and integrity it was supposedly known for. It wasn’t warranted for my situation and quite frankly you guys fell short on my car. Lets just be honest here. Or is that how you guys conduct your normal business practices? Kudos, job well done.
Hmmmm…coming to pick up my car to find out I have to pay for an extra day for the car rental cuz while my car was sitting there and you guys were «researching» on aligning the hood/​bumper, then the dent is still visible and on top of that the painting of the door handles and the squeaky hose issue. Is there any surprise why I wouldn’t want to leave the car there anymore than I have and to pay for more rental car days to have it «done right» with a very high chance of more issues arising after the fact (considering the track record so far). Who knows what other parts of car will have the original paint missing or more dents that magically appear.
So yes I let it slide and decided it wasn’t even worth me getting more mad than I already was and trust me, it took EVERYTHING I had in me not to go off on all of you then and there. I was just done. FYI, the squeaking issue started up again not too long afterwards (wow what a surprise) I took care of that myself and I found that quite that funny too. Yes I would think for the time we BOTH spent as I consider my time VERY valuable I expected better, I expected the type of service the person who referred me to your shop and all those glowing reviews. And your comment about needing help, very classy and professional. Come to think about it, just like the service I received to set the record straight. And you have the nerve to talk about bravery behind a key. Thanks but no thanks, wasn’t worth it then and not now just like the service.

This is an awesome shop! Let’s start with the fact that it is family owned and operated by a husband and wife team that are as honest as you will ever meet! They do all kinds of auto body work; collision repair (yes, they work with every insurance agency), restoration, and elective body work. They will not waste your time holding your car unnecessarily and will return it when promised. Need a rental while your car is in the shop? No problem! Enterprise is the next driveway over, no waiting to be picked up or dropped off… Couldn’t be more convenient! I HIGHLY recommend these people and this shop for honest, no hassle auto repair.

This place is quite a gem.
The owners, Gary and Stacy are personable and genuine and you feel that the moment you walk into their establishment.
My passenger side mirror was «hanging by a string» and being a girl from the valley, going to car places has never been my forte, nor something I look forward to. Needless to say, I had my guard up and was ready to be ripped off. I could not have been more wrong about this situation. Gary looked at my mirror and had one of the guys there (who also happened to be a very nice, fast and efficient worker) fix the mirror and make it look nice for no charge. During this time, my mom and I sat in the lobby with Stacy who has created a bright and comfortable atmosphere.
This place is professional and the people are absolutely special. I am so happy and thankful to have a place to go now.
Highly recommended. 5 stars all the way!

After backing my pickup truck into a wall, I had Bristol replace the tailgate with one I got from a salvage yard, and get it to open and close properly. Their workmanship is superb — you wouldn’t know that anything had happened to my truck; the open and close action is perfect. On top of that, Gary and Stacy, the owners, are very personable, down-​to-​earth, and a delight to do business with. Would gladly send anyone here.

Derek is very pushy. Not honest or ethical. He tried to make it seem like there is more work that needed to be done so he can charge more. Also likes to bash other shops work because of lower prices. Anyone willing to bash other places without knowing anything about them is not where you should take your business. To end on a good note my car wouldn’t start and he came and jumped it for me.

I went to Bristol, and first thing I was impressed with it is that its family run, and they treat you with respect and as a friend. They helped me, and my concerns. They checked out my car and fixed my issues I needed. Not only did they fix my car, they also gave some great recommendations with my car. Gary and Stacy at Bristol really made me feel good, because they do OLD FASHION CUSTOMER SERVICE! Which is a dying trait with other businesses. I would highly recommend them for not only your auto body work, but they also handle mechanical problems too!

I brought my 2013 honda civic here. The driver side window did not work anymore. It wouldn’t roll up and down.
Gary knew the problem immediately. He said he has dealt with it before and has successfully repaired the problem multiple times in the past.
I left my car with him and got a ride home with a friend. The next day, I received a call and my car was ready.
I get to the shop, the window is rolled up! I’m ecstatic. I turn the car on and test the functioning of the window. It works. As anticipated.
Thank you so much for getting the job done quickly and properly!

Bristol Collision Center represents what all business should be… quality service! Gary and Stacy represent what our community needs… honest business owners that go out of their way to satisfy their customers. They’ve helped me with my company car and my wife’s SUV. Not only did they exceed my expectations, Bristol Collision Center repaired the damages like it never even happened.

Hands down Gary and his crew are the best! Honest and professional in every way, I wouldn’t ever take any of my vehicles anywhere else. Their craftsmanship and attention to details can’t be beat. They’ve brought my Porsche back to life and it looks and rides brand new, flawless. I’d recommend them to anyone seeking quality work.

So thankful my boyfriend directed me to this shop! I had made a stupid laps of judgment and damaged my car… Feeling incredibly stupid for my mistake I was extremely embarrassed and stressed. Gary was amazing, he was considerate and compassionate… I felt less stupid after I left his shop, lol and he made the process completely painless… He made sure everything was perfect by doing the walk through with me himself answering all the questions I had. I went through my insurance and Gary handled everything. Bonus, next door neighbors are enterprise! Thank you again!!!

Great shop! Gary and Stacy are the best. They restored my 2000 Cherokee jeep back to days of glory. Gary’s crew did a fantastic job. I love my jeep again thanks to Gary and Stacy. I highly recommend this shop. BL”

I just had my car repaired by Bristol after damage from a solo accident. Got an estimate from a couple places. Bristol came in at 40% lower than the next estimate. Additionally, they repaired my car in 2.5 days while the other shop said they needed the car for over a week. Bristol did a fantastic job! The car looks beautiful. Highly, highly recommended!!!

This IS as good as it gets! Gary and Stacy treat their customers like family, and the work is amazing. They have repaired both of our cars (one of them twice), and every time, the car looks better than it did before the damage was done. Do your family and friends a favor, and tell them about Bristol Collision, and the wonderful service they provide.

I’ve known Gary since our kids were in Indian Guides together. Ever since I found out he had a body shop, there’s nowhere else I’d consider going. I’ve had him repair my cars and everything always came out great! With all the dishonest people in this business, when you find an honest, quality, family business, you stick w/​them!

Found ourselves in need of some serious body and suspension work after my daughter smacked a cement bridge with the right front side of her car (thankfully she was okay. The car, not so much). Called around to several shops, and the experience ranged from okay to feel-​like-​I-​need-​a-​shower to um, no way. Then called Bristol. After speaking with Gary, it was clear this was the place to go.
If you bring your car here, you can be confident you will be treated with respect, the car will be repaired correctly, and the costs will be fair. The shop is also quite clean.
Over the time it took to fully repair, I must have called nearly 10 times. Gary always was the one picking up the phone or he called me back within minutes. The one time I did not get him I got Stacy. When the owners are answering the phone, you know they run a tight ship.
The pride they take in their work is evident. The car looks amazing. Thanks, Gary and Stacy!

Quality of work was excellent. Everything was done on time and as promised.
I highly recommend Bristol if you need body work done

Outstanding!
Just got my BMW back from Gary and his team at Bristol after having been in an accident. I can’t speak highly enough about how much of a pleasure it was to work with Gary. All three times I came in, he was readily available to discuss the repairs, my options, and costs. His experience and expertise was obvious. Furthermore, he was completely patient and friendly, and he even took the time to show me around the shop, introduce me to staff, and chat about some of his other interesting projects. He ultimately did a great job and happily worked around my aftermarket parts — above and beyond! On my way out, he was happy to chat for a few more minutes and gave me some great mainenance tips. What more could you ask for? Thanks Gary!

Just got my car back from Gary and his crew at Bristol. They did a great job on my car, it looks awesome. They even washed and vacuumed it which was a pleasant surprise! Bonus: Enterprise is next door, very handy. I recommend Bristol for high quality work and good service, check them out.

HONEST, QUALITY, and ETHICAL!
Owners Gary and Stacy have a large and beautiful shop. I’ve taken several cars here for body, paint, and replacement parts, and no matter if it was for a foreign, domestic, or classic vehicle… they’ve done just beautiful work. Gary’s absolute passion for cars shows on each job that’s done. I’ve seen fair and honest prices, and the absolute highest quality and attention to detail from the entire staff.
I highly recommend them for both cash and insurance work needed for your auto.