Superior Paving Systems

Our new driveway looks great, and we’re very happy with Superior Paving’s work. Art was upfront and professional, explained things well in the beginning and as the work proceeded, and was responsive when issues came up. For example, it rained after the old driveway was taken out, so the project was delayed in order to allow the ground to dry. Art kept us updated during this time, and covered the driveway before the next rainfall to prevent a second delay. Also, one of the trucks took out the neighbors’ mailbox post while backing up and they replaced the post right away, before we even learned what had happened. Art’s advice when we picked the pavers was very helpful, and it was also helpful to see similar pavers installed in an actual driveway, as opposed to the small patch at the store (we changed our mind about the paver design after looking at real driveways). Great job overall.

Superior Paving Systems is a customer service oriented company.
They are professional, on time with their service delivery, and cost effective.
Their product is of the best quality, and their crew experienced in the paver
Installation process. I would recommend this company to anyone.

This is probably the best experience we’ve had with any contractor that has performed work at our house. We were pretty nervous about the scale of the job as we were replacing/​expanding our driveway/​walkway/​porch (over 700 total sq. ft.). After four estimates (Mr. Pavers, Black Diamond, etc.), we decided to go with Superior Paving mainly due to the trust we had in the team and their competitive pricing.
When working on any job of this scale, the most important criteria we look for is a good project manager. From the moment we met Art at our consultation, he impressed us with his professional yet personable demeanor. We needed a contractor who we could really trust to guide us through the entire process. As overwhelming as it all seemed, we knew that Art would make it an enjoyable process and deliver a final product that we would feel proud of at the end. He is extremely knowledgeable about pavers and design and spent over two hours with us answering our questions and discussing design elements of the project. He didn’t come in trying to sell us something that we didn’t want. We ended up taking on a little larger project than expected but we never felt pressured to do more than we could afford. When it came to cost, he listened to what we needed and what we were comfortable on spending and worked with us.
Art made himself available to us ²⁴⁄₇ and always made us feel like we were his top priority. He even took the time to shop different styles of pavers with us at his supplier’s shops. He was extremely reachable via phone and email and always got back to us right away. He personally came to every inspection and helped us make sure that any concerns were addressed. The installation team worked fast, were friendly and courteous. While any project will have its setbacks, minor and major, Art and the team handled them with professionalism. When a mistake was made, the team made it right without any issues.
Superior Paving completed the job on time and on budget, and the final quality is even better than we had hoped. We have a brand new driveway and porch that will last a lifetime and added major value to our home.
We would not hesitate to recommend Superior Paving to anyone looking for a good company for pavers work.

There is roughly 50 paving companies serving Santa Clara County when you search for the keyword «pavers». Try the word «landscaper» and you’ll get thrown 100 more on top of that same list.
So then how do you determine which landscaper truly provides the unmatched combination of service, quality, and price in such a highly saturated and competitive market? Well, you order the list by some permutation (I apologize for the mathematical jargon — I’m an engineer at heart) of star rating, number of reviews, and maybe whether or not the picture icon resembles the service you’re trying to obtain. It obviously wouldn’t make sense to click on a landscaping business if the picture is of some woman breast feeding a baby (yes, this really did happen and I clicked it).
We’ll after doing all of this, Art’s business popped up at the top, right? Wrong! With 5 reviews and an average rating of 3.5, I don’t think I even remember his listing showing up at all. Instead, I called all the top 4 – 5 rating landscapers in my neighborhood. At least a dozen. Half of them called back. The other half never responded. Of the ones that did call back, I was able to setup several appointments. Some were no-​shows, others, kind, yet inattentive, and a few that were just plain out rude. One guy who I won’t dare to mention, came to my front door, asked me if others were bidding on the project. I said «yes, i’m trying to just get 2 – 3 bids». The guy immediately said, «not interested! thanks anyways!», turned around and left. Wow, really?!
After an exhaustive search and for good reason (I wasn’t going to settle for just anyone on a $ 30−50K estimated project), I almost gave up and decided to defer the project completely for another year because I couldn’t find anyone reputable and with reasonable prices. I attempted a Unilocal search one last time and somehow Art’s listing caught my attention. Not sure if it was the photos or the fact that he had a mix of stellar and not so stellar reviews, but for whatever astrological reason, I decided to give him a call.
Chapter 1: Customer Service
After the first ring, Art picked up: professional, courteous, and well-​spoken. We setup an appointment and Art arrived in a timely manner. He came dressed, notebook in hand, and armed with a script of questions that made us feel comfortable that this guy was by no means, new to the business. Art spent more than an hour and never looked at his clock once. He took our engagement seriously and that definitely stood out as his strong suit. In a service business that typically awards 10% of all quotes handed out, one can easily forget the virtue of good customer service. Art treated us like a long-​time customer. On this premise alone, we decided to award him the contract days later despite two other competitive bids.
Chapter 2: Quality and Price
Don’t get me wrong, he was still much more affordable (by almost $ 10K) than the other landscapers, but for a job as significant as we were attempting, our priority was ensuring we had professional and seasoned folks working on our house. Price was second. Art demonstrated from the initial phone call, the meetups and throughout the followup engagements that he was a master of his craft. I’m by no means an expert of landscaping to fully assess his knowledge, but I’m a seasoned pro at calling out bullsh*t. Art’s team started the 2 month project on schedule and completed within the proposed timeline. Our house was a complete chaotic mess for weeks, but when the job was complete, an amazing showcase: Completely re-​cemented garage, front and back soft and hard landscape, S-​curves, unique patterns and shapes, and a variety of subtle house cosmetics (I’ll try to post pictures or just have Art take you by our house).
Chapter 3: Reliability and Care
As we all know, nothing ever goes as planned. I have to admit. We did have minor mishaps here and there during and post-​completion. Broken pavers, dead plants, crooked lines, incorrectly ordered hardware, poor design interpretations, rising and sinking pavers, etc. But what is more important than getting it right the first time, is ensuring that when things are not as intended, that they get fixed. Art was committed, and passionate about ensuring that we had the best experience, not just from beginning to end, but from beginning to always. Art resolved all of our concerns willfully and happily regardless of the cost to him. He never questioned our questions. To this day, Art is just as attentive, responsive, and caring to our needs as much as he was 5 months ago looking to land the contract. Reliability is an understatement.
I’m not at all surprised Art continues his father’s business of 40 years. Now if Art only figured out how to transcend his business into 21^st century marketing and use the Internet, he’d find himself at the top of everyone’s search results. But knowing Art, that will likely never happen. He’s too focused on the customer.

Superior Paving just finished paving work in my backyard. Their quote was in the middle. But I still preferred to choose them, because Art provided an excellent customer service.
From material choosing to construction, Art gave us lots of useful suggestion. They worked so efficiently and didn’t bring any bother to my neighbors. They even upgraded my drainage cover for free. At the end of work, they cleaned up the site as much as possible. The final look of my backyard is wonderful.
My husband and me are very happy with their professional and considerate service. Thank you, Art and your crew.
I found Superior Paving from Unilocal.So I hope my review could help more people find them. Highly Recommended!

I wrote a review on Superior Paving Systems back in 2011 when Art and his crew turned our backyard into a beautiful retreat! Well, we had Art and his crew back in May, 2012 to remove all the cement in our front yard and pave it to match our backyard. We were concerned about getting it done before our son’s wedding that took place on the first Sunday of June. We were hosting some parties at our home and didn’t want our guests walking through a construction site! Art assured us that he would have the job done in plenty of time for our first party… and HE DID! Once again, a beautiful job done and in a very timely manner. We’ve received nothing but compliments from our neighbors and passer-​bys. I do have to say, it was kind of sad when they finished; the question was, «What else can we have them fix up for us?!» Professional, courteous, and puts the customer first! Great company! Thank you Art and crew!!!

This review is strictly based on service. I’ve tried to get Superior paving to give me a quote on some work at my house, but haven’t had any luck. Went to their office in Campbell, but the doors were locked, so I called the 800 # and left a message. After not getting any response, I tried calling a second time, and finally got Art the owner on the line. He seemed extremely nice and eager to give me a quote, so we set a time to meet at the house. After waiting an hour without hearing from him, I finally gave up. Based on the 2 other reviews, it looks like they know their business, but their customer service seems to be in need of a tune up.

Superior Paving just finished putting pavers in our backyard. We worked with Victor and Art and they did such a great job. Both my husband and I work, so we aren’t home during the day — but that wasn’t a problem for Superior. They came to our house on the weekends and the weeknights to meet with us — whatever fit our schedule best, which was so helpful.
Their pricing was very reasonable and well worth the quality results. They kept on schedule (except when the rain made them stop for a day or two) and always kept us in the loop on the next steps.
They seemed very trustworthy and honest and I really appreciated their positive attitude. I would definitely recommend Superior Paving and would use them again.

I had a great experience working with Superior Paving Systems, as well as with Art (the owner) and his crews. I would fully recommend them to anyone looking for driveway or hard-​scape work.
I had an old, broken up concrete driveway, plus some poured slabs and other parts of my back yard, replaced with interlocking pavers. The crews showed up on schedule, were amazingly fast and conscientious — very concerned to make sure I was satisfied — and did great work. When I changed or asked them to rework a couple of details, Art was very flexible, with no back pressure or grumbling.
Of the several bids I got, Superior’s price was in a group which I thought were reasonable and the most credible, within ~3% of each other. When Art left after the first meeting, I thought «I got the right feeling from him, I should just hire Superior and not waste any more time.» Even though I did get other bids, I went with Superior, and never changed my initial impression.