Server’s Pest Control

Server’s technician, Daniel, is simply the most professional, capable and thorough representative of Server’s they could possibly ask for. He was prompt, explained how he’d attack our problem, handled the job as if it was his own home and got the result we wanted (Good riddance of rodents!). It’s a pleasure to find a service company who employs people who both care about their customers and deliver competent and complete results. Won’t use anyone else in the future.

I have used these guys for years! They are trustworthy, honest, call me when I had a billing problem. Shane, my tech, calls me the day before he comes to tell me he will be at my house in the morning. This helps me keep the dogs inside during the time that they are spraying. No other company would call me to remind me – just show up and leave a note. Shane has taken mice out of my garage, helped capture critters under my house, always managed ants, and solved a HUGE problem when fleas arrived with a visiting dog. The office staff has always helped me because I travel for business.
I have used other companies where I am just a number. Servers have provided something exceptional: Customer Service. If you have a problem, just call the office. Even the owner has helped me with my sprinkler system and always were very good with me.

I have been using Server’s Pest Control for many years and have been nothing but satisfied with their service. They call the day before they are coming (in case I need to cancel for any reason) and if I see an issue before they are scheduled to come back, they are very accomodating – both the receptionist and my technician (Shane). Highly recommend!

I’ve used Server’s Pest Control now for over 6 years after my tenants started to complain about cockroaches the size of a Volkswagen. I signed them to a contract for bi-​monthly spraying.
They come out every other month and spray and for the most part do a good job. They stop using the really strong stuff and now use a more eco-​friendly formula that breaks down after a couple of month (minus 1 star). The old formula used to work a lot better!
When (not if) the roaches return prior to the two month period, they come out for free and spray again. You can never really get rid of roaches. You can only control them, especially when the neighbors do nothing themselves.
Shane is my regular service technician who always comes out to spray and I give him 5-​stars.

The pest control tech was seen looking inside my jewelry armoire while he was in my house inspecting for mice. It doesn’t appear that anything is missing, but he had no reason to look inside the armoire. Julie, the Office Manager & I discussed the issue and came to the resolution that they would not send the same tech back to my house. I thought we were both satisfied with that solution. However, when Server’s Pest Control received a letter from BBB today, with my official complaint, they called to tell me they could no longer do business with me because it would be a conflict of interest.

We’ve used Servers for about 9 years and have been happy customers the entire time. Their rates are comparable to other companies, if not slightly less. There is no contractual obligation and we enjoy the local family-​owned friendly customer service. We have the same person come each visit and he takes great care to ensure our home and property stay pest-​free and is contientious to ensure the safety of our family and pets. If we ever have issues in between visits, he comes out that same day to resolve the problem. We know we have other options, but so far no other company can compete with the excellent care we receive from Servers.

Terrible service and they take NO responsibility for results (or should I say lack thereof!). AVOID!

We used Servers once a few months ago, probably 4 – 5 months ago for bugs and ants around the outside of our house. They did a good job and the bugs still aren’t back!
HOWEVER — after our initial service, we kept getting phone calls with them saying randomly — «Just wanted to let you know we’re coming to spray tomorrow» — this would happen every month and of course we never made an appointment or asked for it so we would call back and cancel it. Well I finally called today to ask them to stop calling us and the receptionist was pretty rude — someone didn’t get their customer service training. I told her what was going on and she said that they were coming to spray because we signed up to receive monthly sprays — I told her that was not true, that we made it very clear we only wanted it done once and would call them again when we needed their service again. She then began to argue with me and tell me that if they would have known that they would have charged me $ 195 (instead of $ 95)! That’s ridiculous!
They do good work, but if that is how they talk to their customers, and charge that ridiculous amount for a one time fee — I say just save your money and go to Clarks! Clarks is $ 90 for a one-​time service — and the quality is the same.

We use Server’s for quarterly bug spraying. They’re actually less expensive than a lot of other places, but offer the same service. Each time they’ll ask if we have any specific issues and will adapt the treatment as needed. Recommended.

We’ve used Server Pest Control for 3 years now. They come out every spring to spray a fungicide on our large Sycamore in our front yard.
Our tree had a bad case of Sycamore Anthracnose (
) where the leaves curl brown shortly after budding in the Spring. Given the city of San Jose’s fondness for planting this tree on all the streets I can only guess this is a fairly common problem.
At $ 120 a spraying — done twice each year it isn’t cheap, but the tree seems to be thriving.
I’d love to see Server Pest come out the night before they spray and put up no parking signs under the tree they are spraying. It would save a lot of hassle and rescheduling.