Done Right Roofing

Called on a holiday regarding a leak in the bathroom ceiling. He came out the same day and checked it out, was straight forward about what he thought the problem was and did the work professionally.

This is the second time I have called Glenn at Done Right Roofing for roof troubles and both times he was SIX-​STAR!
The first was in 2013 during one of the few rain storms we had. My daughter’s room was flooded from a leak. Glenn came highly recommended by a friend. He was swamped but, instead of saying no like some other roofers did, he managed to squeeze us in and did a fantastic job quickly diagnosing the problem and doing a perfect repair.
The second time I called him was in 2014. After an extensive remodel I found myself being woken up every night by a loud metallic sound every time it rained. I had another roofer out (a large company who was used by my contractor) who told me it was a gutter issue. I called out the gutter company who said the gutters were fine. Kicking myself for not calling him first, I then called Glenn who came out on a holiday of all things since he knew that rain was coming. He again quickly assessed the problem and performed another perfect repair! Since the fix did not take very long he offered to look around the roof and found another loose tile and fixed that as well before he left.
Glenn is truly one of the good ones out there. I would recommend him without reservation!

The other 5-​star reviews here are all incredibly well-​deserved and accurate in my humble opinion. Absolutely, Done Right — Glenn, Martine, and his team of folks, are superior. Incredibly professional, seamless coordination and communications, helpful, honest, kind and extremely knowledgeable and capable people! I added some other aspects to the job and Glenn discussed it in detail ahead of time, and took care of it all. I cannot say enough good things about this team, and also how painless they made everything go. This is what every contractor should and perhaps, only could, aspire to. I really mean that! Yes, and the pricing was very fair, competitive, and upfront. They work so hard and deserve every dollar earned. Thank you, Glenn and Martine and others!

Can’t say enough great things about Glenn and his crew, who recently replaced our roof. Great job, reasonably priced, honest and transparent, clear communication throughout the job, a pleasure to work with, and an experienced crew who know what they’re doing and who leave the job site immaculate each and every day. We will definitely ask Glenn to help us on other home projects.

In a nutshell: The job provided by Glenn and his crew was outstanding. Very high quality. Highly recommended. The whole process was easy and without any hangups. He responded very quickly to my request for estimate and even started the job within a week or so; I was worried about impending rainy season.
The long review: I actually had a different contractor lined up for the job, but they kept delaying the start even though I gave them a deadline due to vacation plans and worrying about the start of the rainy season. Glenn came out and within two days I had an estimate. I had two other contractors come out for my second round and Done Right was the only one to respond. The estimate (and other documents provided) were very thorough. Although the estimate was slightly on the high side, I prefer quality and it wasn’t that much higher.
Glenn also was the only one to actually listen to my needs. I knew the existing roof was done by a Fly-​By-​Nighter and had the minumim required plywood base. It was leaking in 7 or 8 places. I wanted thicker base (it was like a trampoline even in good areas) and Glenn was the only one to also insist on doing that. Glenn also said to get a permit, which he did easily, while the others practically insisted on not doing that. Get a permit. Not a big deal.
As mentioned, he started the job quickly knowing and sharing my concerns about the impending rainy seaon. I think he started the job within in a week. It was also done very quickly.
There was also a small flat section that I wanted pitched and they did that doing a great job. There was a larger flat area with rot and they fixed that as well, doing a great job.
If I have any complaints at all, the company he hired for roof stripping left a bit to be desired only from the perspective that they totally ignored my planted flower bed in front and simply stepped all over the plants when picking up debris. I finally told them to ignore that area and I’ll clean it up. But they did clean up well.
Also, the inspector had to come out for final before the job was fully done, and wasn’t happy about that, but he approved it. I just had to deal with a cranky inspector. Also had to buy $ 270 worth of smoke and CO2 alarms as inspector won’t approve the job without them being to code. Large house.
Word of warning on that: Different inspectors came out, one after stripping and second one at the end. They did not have the same «opinion» on requirements for alarms. I went to the county website and it’s fairly worthless. Take that back, it’s totally worthless. Says things like you «should» have one here and there, but does not clearly say «must». So listen and write down what the first inspector says else you’ll be scratching your head as to how many you need. And don’t be shocked, you’ll need a bunch. I’m surprised I didn’t need one in my toilet bowl. Need them just about everywhere else.
But these were fairly minor issues easily dealt with.
Overall Done Right is very highly recommended.

Done Rite Roofing and Gutters adds Solar to their expertise which is why we chose Glenn and his solar partner to rehabilitate our roof. This two story 1968 house in the Santa Theresa and Cottle Rd area of San Jose has a combination of steep pitch in front which leveled off into a large flat roof at the peak, this was a challenge to some roofing companies we called. The job was complicated in that the prior owner had some kind of flaky rooftop HVAC distribution box with several legs providing «dump air» to the center of each of the upstairs rooms. (Flat roof with many penetrations, a true recipe for leakage). We had decided to go with Solar due to the high electric bills we were seeing so we knew we needed to break down and rehab the roof. We found Glenn /​Done Rite Roofing on Unilocal and Angie’s List and noted that he had the most consistent high satisfaction ratings of any of the other roofing specialists. Glenn was able to schedule a visit and estimate within a couple of days and not only was his pricing very competitive he was very honest in assessing the fact that our garage flat roof was in stellar condition and did not need repair or rehabilitation in that it had been redone recently by the previous owner. It was during our discussions that he related his working agreement with Solar Ease to allow the solar install to be completed (hand in glove) with the roofing work. Glen installs the high end, semi custom, mounting stanchions during the roofing process, adding the custom mini roof jack flashings and rubber seals before the shingling took place this created zero penetrations to the roofing material. The end result was a pitched roof with a 50 year guarantee a flat roof with all the old ductwork removed and the penetrations patched, sealed, and then finished with a three layer process the top layer being a torched on membrane suitable for a roof in any climate from the Mojave to the northern climes of Canada. You just cant buy a better job or work with a guy with a better attitude or higher level of honor than Glenn… Glenn and his team sure… Done Rite for us…, ask about his 10% Discount as well.

Glenn pre-​called before his on-​time arrival.
My skylight had minor water leak. Glenn suggested the most cost-​effective solution.
Glenn also does gutter cleaning and I will try him in the future.
Oh ya, we also had a good chat on faith and life.
Glenn is a good man. Thanks KK

This is the go to contractor for roofing AND exterior painting. Your job will be «done right».
Glenn did such a great job on my roof that I called him to paint my house.
He gave a fair estimate and time frame. He and his team arrived on time (every day) and finished the job ahead of schedule.
The work was meticulous.
I recommend him without hesitation.

One work, Awesome!
Glenn from Done Right (the owner) came out with Steve from Solar Ease to check out my metal roof. Steve contracted Glenn to do the solar standoffs and rails since the metal roof I have can easily be dented. In fact, our roof had a number of dents on it from when I walked on it (even when I was ultra careful) and from when we had our chimney cleaned. Most of the other Solar Companies either didn’t want to deal with my metal roof or told me things like «it won’t leak, but it will look like a bunch of elephants walked on it.» Not really confidence inspiring.
When Glenn came out, he looked at my roof and said he’s been doing this for around 20 years and he’s been called out countless times to fix roofs just like mine that had been dented by careless people walking on it. He said «sure it’s a bit more work, but my guys and I have been repairing them so long that your roof will look great when we are done here.» Glenn was 100% right. The roof looks great.
In addition, we had to have our main panel replaced and when the stucco was out, we noticed some minor water stains. Glenn had his guy (Steve, though not the same as Solar Steve) check it out and discovered that the person who installed the power tap didn’t flash it in right. Glenn said that they also noticed a lot of other dents and some other flashing that looked suspect. He told me «I can have my guy walk the roof, fix all the dents and reflash all the vents for $ 800». Fantastic. I still have about 25 years left on my warranty and Glenn said that all the work they did would be the same as my roof warranty. Wow!
As someone else mentioned, if you don’t have Glenn and his team do the work, you could be making a huge mistake. If he can do this fantastic work on my temperamental metal roof, he can fix anything. It’s very refreshing to get this kind of service, this kind of personal treatment and this type of quality all from one place.
Thanks Glenn!
peterb

I really tried to buy a new roof from Glenn at Done Right Roofing some years ago after our neighbors got a new roof from him, but he would not sell it to me. What??? He told me that the current roof we had was good for several more years and when we were ready, to call him. I took his card in shock. Fast forward a few years. I did call him and our brand new Done Right roof is up and looks like a million dollars. The team was efficient, professional, and very meticulous. I highly recommend Done Right!