Pet Bath and Beyond

Having moved from the DC area, I had been trying to find a groomer for my malitpoo I liked in the area. One groomer in particular never had any appointments available, kept strange hours and rarely answered the phone which was really irritating, however… after searching online for a while, I found Pet, Bath and Beyond.
There weren’t many reviews and those that I did find were a mixed bag, but she was in desperate need of a bath and a cut so I called Saturday morning to see about booking her for that day if it was possible. To my surprise, they had a cancellation and I was scheduled for 10:30 that morning. They called me around 9:45 letting me know they were running ahead of schedule and that I could bring her in earlier which was nice.
Upon arrival, the shop is open, clean and bright. The staff was friendly and there was someone there to check us in right away. LeeAnn was the the stylist that would be working on my dog and asked what we would like done. I told her in no specific terms that a trim all around and on her face would be great.
It took a little longer than what they said it would take (an hour) but I knew she may have had some matting on her belly which happens when her fur gets too long. I had to wait about 10 minutes once there to pick her up… she looked and smelled great! LeeAnn did a wonderful job of giving my dog exactly what she needed from the trimming of her nails to the trim around her face. The prices are extremely reasonable. I booked my next appointment right there for 6 weeks from that day!!!
Would definitely recommend to anyone new in the area for a great place to take your pup… they do cats too! One note though… they do not accept credit cards, so be sure to bring cash or pay with a check!

I had schedule my doggie for grooming directly with associate for the next business day. However the «very next» morning I started getting «texted from several associate asking to move my grooming time. Not once but twice. SMH then I moved my appt to the next business date because of all the problems.
Well come Monday I got a call stating their groomer has left for the day, and asking me once again to move my appt.
I cant believe how unprofessional this company is. First You dont TEXT your client that you dont know. That is totally unacceptable and 2^nd dont make appts you cant fill. I will never interact with this company again nor would i recommend for their lack of PROFESSIONALISM !

Great groomers and prices.