Pleasant Street Dental

«I always leave this office with a smile. I feel cared for, attended to and most of all know that the work that was done will last. The quality of the work I have had done over the past 25 years has stood the test of time. I have always had a fear of going to the dentist but feel relaxed and at ease here. Highly recommend. »

Dr. Zybler is direct, kind, and expert. My favorite memory was when he offered me the option of no numbing for a cavity filling. It was the best dental experience and it was for something routine. I was proud of myself for trying his idea. My recovery that day was so speedy because I didn’t have to wait for the numbing to go away. I trust that he would know when I needed the shots for numbing if the area being worked on required it.
I usually see the hygienists. Over the years Dr. Zylber continually hires and keeps knowledgable, warm, smart people. I’ve never had a bad experience and I usually walk away with helpful advice.
This is the best dental office, it’s a small smart practice full of consistently kind professionals. Im lucky to have found them and luckier still that they are so close to my home!

Always takes me on time and always clean my teeth very efficiently and accurately. Absolutely some of the nicest people.

I’ve been going to Drs. Stiller and Zylber for many years.
From crowns to filings to cleanings I’ve always appreciated their skills, honesty, and warmth.
In the last year I’ve had two broken teeth.
Dr. Z was able two save both of them and make crowns. My mouth is now very happy.
Everyone in the office is helpful and welcoming. I could never picture going anywhere else!

I have been a patient of Dr Zylber (known to all as Dr Moose!) for my whole life. He is a very sweet and kind man with charming ways. He will sing along with the radio sometimes as he works. He has great small hands– I have a small mouth so that’s vital! The hygienists are also really nice and have all been there for years. Can’t comment on Dr Stiller, the other dentist– but Dr Moose won’t make you get a procedure unless you really need it, and he will work with you on payment options. He is just an all around great dentist and person, does very nice work.

Dr. Zylber is a special dentist! I have been a patient of Dr. Zylber’s for almost 20 years and he is absolutely fantastic (and so is his staff — Donna and Marcela are the 2 that I know the best — as well as one of the hygienist’s — Robin) — Dr Zylber is the sweetest guy and works with a gentle hand — he also happens to be a perfectionist — which is an excellent quality to have when it comes to a dentist and to your teeth — he always spends as much time as it takes to get it right — the right fit, the right color (when it comes to crowns and such) and he’s always happy to answer any questions that you might have. Over the years I have had many dental emergencies and they have always fit me in no matter how booked they were! As tough as it can be to go to the dentist (for many of us) — they always make it pleasant (no pun intended), easy and pretty painless — they are the best around!

I’ve been going to see dr stiller at pleasant street dental for maybe 15 years and have always had a positive experience. The staff are very friendly and professional. They were a huge help in figuring out my insurance coverage and were very accommodating about making payments for an expensive procedure.

I’ve been going to Dr. Zylber for 3 years for cleanings and checkups. I also had some bonding work done on my front teeth. The hygenist staff are great — efficient and pleasant. I’ve never had any issues with the doctor or any of the staff. It’s always easy to get an appointment and billing seems efficient and straightforward. I would recommend this practice to anybody. However, I haven’t had a cavity in 3 years, so I can’t speak to the actual dental work that they do, other than the bonding, which looks great (if i may say so myself). If you say you use a SonicCare they will give you brownie points, which are not redeemable for cash, as it turns out.

The earlier reviews complained of insurance issues. My cleanings are covered at 100% so I did not run into those problems. Also, quite a few coworkers have gone here for years, so at this point the office is probably fairly well versed in my insurance plan. They did take me late (about 30 mins) due to an earlier patient being late and YES! that is ANNOYING! But! They did have decent magazines– trashy US Weekly & and more substantial Elle and also… I’d rather they take the time and do a thorough cleaning on ALL patients then rush just to make my life run perfectly, you know? So to break it all down…
1. I had a dentist in Hanover, MA that I LOVED!!! Dr. James Lonborg. If you are on the south shore ***OR*** have a vehicle go to him!!! OH! He is the best! But, alas I am hoping to get rid of my vehicle and I must become more self– reliant on the MBTA and oh yeah– my two feet.
2. I FEARED going to any one other than Dr. Lonborg and I feel much better about it now. I’m quite pleased with the level of service I received!!! Anastasia (hygienist) was wonderfully FRIENDLY and THOROUGH. I really got a great feeling of her aptitude and ability!
3. I used to work at a dental office as an oral surgeon assistant and folks, dental practices SCARE me. I feel more often than not dentists are bad than good and I got a nice feeling at this place.
4. Good magazines, new toothbrush, nice/​knowledgeable hygienist, dentist checked out my mouth and x-​rays and I am a happy camper!
GO! IT’S VERY CLOSE TO CENTRAL T STOP! OFF RED LINE!

The dentist is nice enough. He gave me a filling that eventually came loose and needed to be replaced. The replacement filling is a little strange; my teeth aren’t biting down right.
The book-​keeping and front office are what I have come to expect from service in Boston. I have insurance, and the office keeps not sending the claim form to the insurer, so I get billed. She blames the insurer, of course. Strange that none of my coworkers have also complained, when asked, about our insurance. Recently, in fact, my claim form (not to mention several other peoples’ forms!) was mailed to ME. She insisted it must have been the insurer, again. Over the phone, she has been nothing but brusque and rude about her failings, as if I’m bothering her with her own mistakes. Such annoying patients being billed accidentally!

Before I met Dr. Zylber and his assistants, I approached trips to the dentist as if I were about to get dumped. I know I drink enough enamel-​destroying diet soda & teeth-​blackening coffee to single-​handedly keep Coke & Starbucks in business. And I know that only punks show up to early morning appointments still eating a breakfast sandwich. But can’t I get some love for the semi-​consistent flossing and the quasi-​obsessive brushing?
Yes I can and Dr. Zylber & his cast of wonderful hygienists certainly knew how to dish it out. They were kind and efficient and didn’t hassle me over my caffeine addiction or pre-​dentist-​bread-​munching. After a thorough cleaning, I got some very friendly suggestions on the best toothbrushes and recommendations optional follow-​up work. Not once did I feel pressured or lectured. It was like a wonderfully run break-​up!

The only reason I took off a star is because the services are a little on the pricier side. And possibly because I want to keep this little dental gem to myself…

I had high hopes for this dental office, and unfortunately, they weren’t met to the level I would have liked.
Whenever I go in for a check-​up, I always get harangued about the fact that I am supposed to take some kind of antibiotic before coming in even for a cleaning because of a heart condition (not serious) that I had when I was a kid. My doctor has told me time and again that it’s not an issue anymore, and hasn’t been for a long time in the medical profession. Seems like the office should know this. They don’t seem to care.
Also, the last time I went in for a cleaning, the hygienist tried to prescribe me some prescription toothpaste, which I can guarantee you I don’t need. Sixteen dollars? And she keeps bugging me to get an electric toothbrush, which okay, I finally did, and I love it. BUT she recommended certain brands to me, and it felt like she was being sponsored by certain companies. Same thing when it came to mouthwash.
Dr. Zylber told me I had two cavities in the back of my mouth, which I got filled the other day. I was nervous and asked for novocaine, which he said I wouldn’t need – he could do the process painlessly. I’ll hand it to him – he did just that. It was almost relaxing. Then, when I was about to get out of the chair, he said there are a couple more we could fill later, but that they’re grooves that food can get stuck in. Um, so they’re not actually cavities? I’d prefer not to pay for fillings that are unnecessary. I’ve only had two tiny cavities in my life before this, and I find it hard to believe that all of a sudden, these «grooves» need filling. Interesting that Sara had the opposite experience.
Anyway, they’re fine, but I’m wary of the groove-​filling thing. You could probably find a better dental office.

The guidance counselor at my school works here part-​time, and she recommended that I try them out (Dr. «Moose» Zylber and Anastasia, to be exact). I called yesterday to schedule an appointment and was able to get an appointment for today at 10:00 a.m.
I came in early because I didn’t realize how close the dentist’s office was to my apartment (~5 minutes walk). Anastasia took me earlier than expected and cleaned my teeth quite thoroughly. I’d been harboring a fear of the dentist ever since my only visit to the Harvard University Health Services one in December 2007 (during which they scolded me for not biting right on the x-​rays and gave me a filling which hurt for three months).
Granted, I have not had a filling or had to pay for services (thank you Boston Teachers Union for giving us free cleanings), so I haven’t experienced anything like the other two reviews.

My short-​term relationship (perhaps better classified as a «what was i thinking?» friends-​with-​benefits sort of deal) started off just ducky. I found these guys, they’re pretty close to my house, and they accept my insurance. Cool.
So, I go for my cleaning, scheduled for 8:30 am. Gross. Wouldn’t mind it, but I get there early and they take me late. Then the hygienist picks at my teeth for a solid 30 minutes. I’m rather confused at this new abundance of plaque, since I’ve always had healthy teeth and always went for a cleaning each 6 months.
Then, I’m told I have two cavities. Ugh. Never had one before, but okay. Sure. So I go back for the fillings, which are totally uneven, and I’m still convinced I never needed them.
Good thing I found a real dentist, who adjusted the filings and is now taking great care of my pearly whites.

My first experience was fine here, in and out. Upon my second experience, I felt that the front office was unpleasant, slightly unfriendly. The cleaning itself was good but the cavities i had filled, felt like a rush job and I couldn’t close my mouth properly for a few weeks. Also, they incorrectly charged me and when I called them back they were pretty short with me and said that she just mischarged me. I didn’t even have time to ask for a restated bill. I would NOT recommend this office.