Metropolitan Pipe & Supply

The «mature» sounding woman who answers the phone for the business is incredibly curt and rude. She should be filling a roll outside of customer service.

They have what you need to fix your old leaky plumbing. They have hard to find plumbing parts. Cambridge houses are old and by code you must be a licensed plumber to fix plumbing. DYI are not allowed in Massachusetts. However, if you are a brave soul, and you know what you are doing, go to metropolitan pipe to find what you need. Our house had a number of old pipes with obsolete plumbing. The ½ pipe thread we had under the kitchen sink was a very fine thread that no one makes any more. I had a female fitting and needed to coupler to sweat to copper. The guys at home depot or lowes didnt know what I was talking about and sold me the standard ½ male pipe thread and wasted my trip and money because they didnt know that the fine thread was. The guys/​gals at metropolitan pipe did and it cost about 10 bucks. The alternative is to replace the entire pipes from the basement to second floor.

Don’t expect friendly service. Asked for help in a project and had all the parts list, but because the guy didn’t understand what I am trying to build, he was very rude and dismissive.

Clearly, set up for trade. However, I went in there for a rod to fit a nut, which I wanted cut to a specific length. It was all no trouble and they were happy to help.
Thanks.