Coolidge Looking Good

I’ve been coming here for many years, to have both small items like trousers and larger items like coats and dresses dry cleaned (and pressed, if needed). They have consistently done a fine job and have always had items ready on the day indicated when item was dropped off. Reliable and reasonably priced.

Used them a number of times for higher end (costlier sweaters, shirts suits and dresses for my wife, once or twice for jackets) cleaning as well as alterations (jeans, pants, men suits and shortening of dress). Always satisfied always perfect. Fixed a couple of bad jobs from elsewhere. I always trust them and for special jobs go to them.
Unfortunately for me I can only use them once in a while, as the location is not optimal for me and I can only use them when I really need someone I could trust.
Great service.

I was headed to an important meeting and couldn’t find my iron before I left my house to iron my shirt. I stopped in just now to see if it could be pressed right now and they said yes. Looks great and now so do I.

They ripped the collar button off my shirt leaving a huge hole in it. When I went back and asked if they would fix it and re-​press it, the woman got nasty with me and asked me if I also expected her to pay for the taxi I took to get there too. I no longer support this establishment.

Completely Unreliable!
I brought in a pair of dress pants that had been torn and asked if they could be repaired. I paid a $ 14 deposit and was assured that I could pick them up the following Monday. This was perfect for me because I needed to get them back to the person I borrowed them from. Except it turned out to be far from perfect. I went to pick them up on that Monday and the woman behind the counter told me that not only were the pants not ready, but they had not even started on them because she forgot to tell the tailor about them.
I showed her my ticket which said that they would be ready on Monday after 5:00pm and asked how this could have happened. She simply said that it happens and sometimes people forget. I told her that excuse was not good enough and that it was completely unacceptable.
It turns out that my friend needed them the following morning for an event and I was unable to deliver them because Coolidge Looking Good forgot about them. As I am typing this now, I still do not have the pants. I am incredibly disappointed and I will NEVER go back there again! If you care for your clothes even a little bit, you wont go there either. There are much better options further down on Mass Ave. Choose those options instead!

I’ve been coming here for years and have nothing but good things to say. I’ve always been especially impressed with their ability to sew and repair shirts and other garments and items I didn’t think repairable. The prices are fair and the management is very honest about what to expect when it comes to cleaning something. Everything on time within a reasonable timeframe.

I have been using this place for all my dry cleaning for a few years. The service is reliable, quick with very reasonable prices. They did a great job on my white down coat that looks brand new now. I also tried their shoe repair, which was very good and fast. Excellent place for all your cleaning needs.

I am the kind of person who should be way better about dry cleaning, but I end up many mornings walking into this place at 8 in the morning in dress clothes and an undershirt, and Costa (sp?) is always able to help me out by giving me one shirt from what I haven’t been able to pick up yet. I can’t speak to the prices, but Costa is very nice and always happy to get things back quicker if that’s what you need. In my experience the sign outside is true, although you have to ask for it. Overall, a very convenient location and a very flexible staff that generally does a pretty good job overall. Keep up the good work!

I used to go here, but stopped after a few months. All of my clothes (banana republic chinos, button-​down shirts, merino wool sweaters) shrank considerably. If you have too big clothes that need shrinking, bring them here — but if your clothes fit fine and you just want them cleaned, bring them somewhere else.

I used to use these guys more back in the day, when I first moved to the area. Then I had to stop taking things to the cleaners because of money issues. Well my winter rain coat had this funky odor and truth be told I don’t think I’ve ever had it washed for the years I’ve had it. So time to go to the cleaners. The woman behind the counter was nice, took my information and asked if I was alright with picking it up on Wednesday.
The cost was $ 12 for the jacket which is reasonable. I was just glad they don’t charge by the dirtiness of the item. So when I returned next week to pick it up it was pretty quick and I was happy with the results. It says they use eco-​friendly cleaning products and there weren’t any residual odors on my jacketor any pungent cleaning scents. I was satisfied when I left.

Full disclosure: I never had a problem with having clothes cleaned here. But Coolidge Looking Good is looking bad to me right now: I brought custom-​made ($$$) slipcovers to them in the fall for seasonal cleaning. When I went to put the covers on my furniture (now that warmer weather is finally here) I discovered to my dismay that they had shrunk considerably, to the point where they no longer fit. At all. Not even a little bit. Completely ruined. Manager (Costa) tried to blame me, saying I stored them improperly over the winter (not true), that it was «a problem with the zipper,» (not true), and that I had waited too long to bring the problem to his attention. Blame the victim. He came to my apartment and attempted to put one of the covers on without success, then, incredibly, asked if he could take the chair with him. What?! Absolutely not. He said he would contact his insurance company but has not been back in touch with me. I’m tired of chasing him around. I’ve filed a complaint with Better Business Bureau and will no longer bring any cleaning to Coolidge Looking Good.

Alright so I have been dry cleaning with them for more than a year now and I have never experienced any bad since now. Recently, got a stitching done on my Suit and I was so happy with the outcome. They did a fantastic work, way more than I expected. The finishing and alteration was done so professionally. Since I am a very happy customer as a result of their excellent services and fair price rates too, I highly recommend this place. 5 Star!!!

Only been once, with 8 pairs of pants. Took them in on Tuesday, they said they could be done by Friday. When I went to pick them up, the credit card machine was «broken.» When I pushed, it was that the girl didn’t know how to reload the receipt paper. So I had to go find cash (um, maybe a discount, for making me go hunt for an ATM?). When I got home, I discovered the fabric belt on my pants didn’t come back with my pants. Sooooo going back tomorrow. Leaving with either my belt, or a refund on my bill. Not hopeful for either, based on the condition of the shop and the abilities of the staff. Never. Again.

I’m satisfied with Coolidge. Over the years, I’ve brought several shirts here to wash and press, and a few items of dry cleaning, and they’re pretty good at what they do.

I feel like Coolidge is the very definition of a 3 star review — about average in every way. Not too pricey, pretty ok service. The reviewer that said there is a lack of dry cleaning options in Central hits it on the head — Coolidge wins by default.
To be honest though, I am so over the whole plastic clips on the sleeves and paper tag through the bottom button. I feel like to be really worth it, a dry cleaner needs to be really a) fast, b) cheap, or c) good. Coolidge really isn’t any of these, so it makes me want to use pick up an iron and a can of starch myself.
Ehhh… I guess they still win my business by default

No complaints here. Checked out this place recently. Was clean, service was timely and price was reasonable. The guy working the front (same for drop off and pick up) was not overly friendly but I was running an errand not looking to make a friend so it didn’t bother me much. I will frequent this spot again in the future.

Basic, no nonsense service. The man w/​bluetooth headset doesn’t seem to be very friendly, but how much interaction do you really need w/​the dry cleaner? $ 9 for 2-​piece suit, looks clean coming back, seems acceptable. I’d use them again, it’s on my way to the T.

I’ve used this place for the last year. Very reliable and friendly. Cheap prices too. Wish they were open on Sundays.

This place ruined two of my white sweaters. They came back with prominent dark streaks on them, as though they had been rubbed in newsprint. I have no idea what kind of incompetent dry cleaning could have caused such stains.

I have had a MUCH different experience than Ari here, although I’ve not used them for alterations before. The guy behind the counter is very friendly — he’s even asked what’s wrong when I was looking sad or sick. He offers to rush things for me at no extra charge and comments when he liked some of the clothing I’ve dropped off for dry cleaning. They have late hours (7p) and the prices are reasonable.
One of best things about Coolidge is that they can repair sweaters with hand stitching! I had a very expensive Marc Jacobs sweater that fell apart after a party (don’t ask). They were able to salvage it in a quality way and had me stylin’ again.
We don’t have a ton of dry cleaner choices around Central Sq. I’ve been happy with Coolidge every time I’ve used them.