Villas at the Park Commons

Where do I start — After paying on time for one year, I received an anniversary notification of a rent 10.5% increase for another 12 months. No it gets better, I have an option to have a 20% increase for a month to month. BE AWARE! The amenities haven’t changed — there’s still no pool, I still have a old noisy washer and dryer that I can hear from the patio, my basic appliances haven’t changed, and I can still smell dog poo when I open our windows. This is for the Villa of the Park diagonal from the YMCA, oh and by the way you are no longer a member after 6 months.
My vehicle has been ransacked and you have to chain your bikes on your patio.
Hope this helps someone. Very disappointed!!!

Pros:
— Great neighborhood.
— A LOT of diversity in the area.
— Pet friendly.
— AMAZING hot tub/​pool area.
— Safe neighborhood (left trunk of my car opened all night and NOTHING got stolen)
— Area is wired for FiOS.
Cons:
— Parking is TERRIBLE at the later hours and some residents that have garages never use them for cars so they cause an issue when it comes to parking.
— When it comes to fixing things, they usually take their time to get them fixed (ex: times when hot tub broke).
Bottom Line: This place is a MUST for those who want a calm, clean, and safe neighborhood. This area is worth EVERY PENNY!

Went here to go visit the property and look at possibly renting an apartment through this place. The landscape is beautiful. There was a sign on the door that said theu would be back at 1:30pm and we arrived at 1pm. We ended up leaving the parking lot at 1:50pm because no one was there. Even called the office. Obviously understaffed. Taking my business elsewhere.

Pros: Friendly neighbors. Decent layouts. Very pet-​friendly. All appliances with a full washer and dryer in-​unit
Cons: Petty theft. YMCA is only for a few months. No utilities paid. Hard to schedule maintenance. Heating issues — dry air due to no filter, then a horrible smell a year after causing illness.
Overall: Love the neighborhood and although overly priced, it’s worth it. I’ve done my fair share of shopping around for rentals and for the location and square footage, the price can be overlooked.
Note: If you have any problems, then talk to Melissa directly. You may need to follow-​up a couple times, but it’ll be dealt with.

I just signed another year lease with Villas at the Park with Melissa. This is going on my 4^th year here in one of the Village Common properties above the retail shops. I call us the «Village People» because we are not in the apartments, but rather the luxury collection condos down and across the street.
First let me begin with aesthetics. These 13 units are beautiful. They have stainless steel appliances, granite and the biggest two car garage. They are also uniquely located above a beer and wine market and frozen yogurt store. They are two bed and 2 bath, walk-​in closet, balcony facing the mountains and just about 1600 square feet. Just enough for my family. If you can score one of these units if they become available, go for it.
I disagree with ReneM’s review for the most part but understand that these are the facts of life when you rent. My advice is, if you live here and have issues, candidly let the management know how you feel, so that you are «heard.» Melissa and the «manager’s manager» will do their best to ensure your needs are addressed and promptly at that.

Couldn’t decide between 2 or 3 stars.
Pros: Brand new. Beautiful. Pretty good size floor plans. Large grass area for your dogs or kids. BBQ area. Great neighborhood. Quiet. Cannot hear neighbors. All appliances included, like washer and dryer! Pets allowed. Very reasonable deposit. Friendly neighbors.
Cons: Over-​priced. Management is horrible, you have to ask about a million times before anything gets done. Minimal closet space. Pay extra for a parking spot. Pay ALL utilities. No on-​site maintenance guy. No pool or fitness center. You have to walk a mile to empty your trash.
My experience here has been okay. We were very excited to move in here because they were brand new, but our experience from the start was pretty bad, which should have given us a heads up. We were just desperate to move into a place. I made an appointment to come look at the place and the rental office lady stood me up twice! No I did not stutter… TWICE! Finally when we did meet, she looked hungover or something. She was young and didn’t seem to know what she was doing. We gave her the benefit of the doubt because the place was brand new and we knew things were still just trying to get settled. Next, once we were settled our place was infested with crickets! It felt like a plague. We assume it was because the place had just been built on what used to be a field. Anyway it took 2 weeks for them to get anyone to do anything, and that was with me calling everyday. A few other things needed fixing and the management was so horrible I had to go to the manager’s manager! I had to go to him on 2 out of 4 different occasions. Once we did that, they were on top of things. Since then we haven’t had much problems with appliances considering things are new. After our complaints (I’m sure there were others) we got a letter advising the manager was no longer working here… Woops! Sorry lady. I think since she’s been gone, and now that Villas at the Park has been here for about a year, that things are a little more orderly.
As for the actual apartment we love it here, and that’s why I gave it 3 stars. If it wasn’t for the price and the management, we would stay.
But needless to say, we are moving in December. I know I can get more for my money somewhere else.