Quest Diagnostic

Will never go back to this location. One of the ladies was very rude to the new girl that was just learning. don’t try to walk in because their internet might be down and they might not be able to pull up electronic orders.

I would not recommend this location. They lost my blood test results. I called their customer service number and they gave me the run around by telling me that they didn’t have my records and needed to go back to the location where I had the blood drawn. I walked into their office on a Friday morning and they only had one employee working there answering phones, drawing blood, working the front desk. Then employee said that they see I was there and show they took my blood but don’t have the records there. The poor lady had to help 3 people at once and she asked me to call their customer service phone number. She ended up calling them for me but was told the same thing, no records. Don’t go there!

I wish Unilocal had a way to give many more stars because the experience I had at this location (5800 Santa Rosa Rd. Camarillo) was exceptional. I made an appt. online, yesterday, which was very easy, then I showed up at the appointed time today and was seen quickly.
The blonde woman who took my blood (sorry, I forgot to ask her name) was clearly one of those people who are gifted at doing blood draws without pain because I hardly felt it. Every once in a while I’ve encountered one of these magic people and it seems to me that they must be stealthy «vein whisperers» or something. If you’ve had a lot of blood draws in your life, you know the difference I’m talking about.
She was positive and kind to everyone in the waiting room and made me a lot less nervous about the test I was getting. I appreciated her attention to detail, too, such as double checking birthdate and the correct spelling of the name of the vial. I was glad I chose to go to this location.

I want to start by admitting that I HATE blood tests. There is nothing about them that anyone likes, but I have a lot of anxiety over them. It puts me in a bad mood.
This morning I got to this location about 10 minutes to 7. They opened up the doors a couple minutes before 7 and I was second in line. The ;ady at the front desk was fighting a cold and was a little short, but she was sick and I understood. The lab tech who actually drew the blood was really upbeat and very, very friendly with everyone there. She took my bad mood down about ten notches and even though I had a needle stuck in my arm, it was actually a good experience.
I wish businesses rewarded those types of employees more. I am going to look on my paperwork and try and find her name to write the company a letter. She was great.