Kim’s Nail & Spa

see the photo i posted! a young woman got nail fungus from this shop and they refused to refund her money! please go else where for nail services! unsanitary and poor customer service!

This nail salon had good reviews and I was looking for a place to get a no chip mani and possibly a pedi. Upon entering this establishment, I was greeted by a man who asked «what you want» this did not bother me because I took it as his English was poor and he lacked common courtesy. I told him and made a simple request that whoever did my pedi to use a file on my toenails because I am prone to getting ingrown toe nails. His reply was «no you don’t get pedicure here», very nasty. I did however get my no chip by Tammy, who did a good job and was nice. But I will never go back because of this ignorant man who obviously does not know the meaning of customer service. I am not sure if he really understood what I was asking, which is not a uncommon request if one has actually had professional training in nail care whether it is hands or feet. The place was dark, looked dated and uninviting. I also did not see where instruments used were being sanitized and placed in a autoclave. After the nippers was used on my cuticles Tammy covered the tip and placed them back in her station drawer, I am sure for the next client. I am giving 1 star trying to be fair as possible and only because I like my nails but I don’t want to get any type of fungus or infection, from her using a dirty cuticle nipper. This place is not for me!

Hands down the best Nail Salon around here. Super clean and pretty. The people are also very nice, no language barrier here at this location.

Today was my first time visiting Kims. From the time I walked in I could tell that this was my new home. Everyone was very welcoming. Kims has the widest selection of no chip nail polish I have ever seen. Needless to say I will be back.

I love the new shop, it doesn’t look like all the other Shops in the area. I felt like I was downtown or in the loop area. Great job Kim on your new shop and keep up the good work!!!