Pep Boys Auto Service & Tire

Caldwell, United States

1.8

Open now

6 reviews

Contacts

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Telephone:
+1 973-228-1493
Website:
storelocator.pepboys.com
Address:
523 Bloomfield Ave, Caldwell, NJ, 07006
Nearby public transportation stops & stations:
3.1 miWillowbrook Shopper's Stop
3.1 miWillowbrook Park & Ride
Categories:
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Today

Today 7:00 am – 7:00 pm
Open now
Local time (Caldwell) 12:41 Friday, 29 November 2024

Business hours

Monday 7:00 am – 7:00 pm
Tuesday 7:00 am – 7:00 pm
Wednesday 7:00 am – 7:00 pm
Thursday 7:00 am – 7:00 pm
Friday 7:00 am – 7:00 pm
Saturday 7:00 am – 6:00 pm
Sunday 9:00 am – 4:00 pm

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6 reviews of Pep Boys Auto Service & Tire

No registration required
Place rating: 1
Caldwell, NJ
I scheduled an appointment with Pep Boys in Caldwell at 8 AM. I arrived at 7:45, the manager Jose Luis Aguia told me to wait, he would be out shortly. Another customer arrived at about 7:50. At 8:06 AM, the manager comes out and tells me that there are two appointments at 8:00 AM and that I could come at 10 AM. I booked my appointment on line on January 11 and received this confirmation.
Your Appointment is Confirmed!
Dear John:
Your appointment is on the books and we’re looking forward to seeing you and taking care of your vehicle. Your appointment details are included below:
Tracking Number: 16 122 023 569
Appointment Date: Friday, January 15,2016
Appointment Time: 08:00 AM
STORE NAME:
Address: PEP BOYS #1612, CALDWELL, NJ
Phone Number: (973) 228‑1493
Thanks for choosing Pep Boys. We’ll see you soon!
I will never go the Pep Boys in Caldwell again. Jose Luis Aguia does not care about his customers, not very professional.
People be smart go to a place were the they care about there customers.
Jose Luis Agulia is a loser.
Place rating: 1
Caldwell, NJ
Over the weekend I discovered a slow leak in one of the tires I recently purchased from Pep Boys in Caldwell. When I went to Pep Boys at 3:45 (after work) on Monday, I was told I could book an appointment for Tuesday afternoon. I let the service rep know I’d be happy to wait (they are open until 7:00) but I was told that wasn’t possible.
I was amazed that the service rep would allow a customer to leave their facility with a nail in the tire?!
I won’t be back…
Place rating: 1
Caldwell, NJ
wanted an oil change, no cars waiting, he said one hour, i left… to many options in town to get a service center that is clueless…
Place rating: 3
Bloomfield, NJ
John was very kind and professional. I was worried about an oil leak which another shop told me needed immediate fixing. John checked and didn’t see a problem but we agreed I should continue to monitor just in case. His co-​worker stated they were very busy so it was nice that john was so attentive. Thank you.
Place rating: 4
New York, NY
Seem fair enough. Always give me a lot better price for service & tires than the Mercedes dealership. Friendly enough guys and usually professional. I’ll keep using them.
Place rating: 1
Walnut Creek, CA
One star for being polite and professional. One star for being quick, which is removed because they are too quick. I’ve had to go to this pep boys more times in the past year than in all my years of driving. I’m not sure what they are doing back there but it’s problem after problem. Will search elsewhere for car care experts.