ArtDevons Picture Framing

I came here because I bought a groupon for $ 45 to get $ 150 worth. Seems like a good deal right? NOT! When I walked in the door I specifically asked if the frames were in any specific price order on the wall. The man who helped me said, «No, they are all the same.» This did not seem right to me but I continued to look. I picked out the frame I wanted and we picked the layout together. All I asked to get custom framed were two pieces of letter sized papers. The total amount to get these framed was $ 245! So, on top of the $ 45 i had already spent for the groupon I had to pay an extra $ 94. This seemed like too much money but i had already bought the groupon and invested the time in picking out the frame. So I agreed to this amount. I was told that my order would be finished that folllowing Saturday which gave him a week to finish framing my two pieces of paper. When the following Saturday arrived I thankfully called before driving 40 minutes to the store to find out that it was not finished yet and that he would give me a call Monday. Monday came and there was no phone call. I waited until Thursday and I finally called myself to find out that it was indeed finished and that «he did call me». He did not! My boyfriend and I decided to pick it up that Saturday since we work during the week. On the website the Store hours are stated as 10.30−7pm. We arrived at 6:40 and the store was already closed! We wasted our time and gas because they decided to close their store early on a Saturday. So, I had to take the time out again to drive there today. When I got there I explained that my boyfriend and I were upset that we went all the way there to find out that he closed early. His remark was, «Your boyfriend must get upset often.» How rude and unprofessional. I will never come back here.