Baja Fresh Mexican Grill

Food is amazing, fresh, and tasty! The staff is so sweet and nice. I am acknowledged every time I walk in the door with a «hello.» My order is right every time. I often call in orders and I never have to wait unlike some other places. My order is ready when I arrive.

I stopped by on a Sunday afternoon. The staff were pretty friendly, and the service was prompt. The food tasted fine and seemed fresh. I got the chicken burrito bowl. I can’t really complain, as it was just what I needed in terms of a quick lunch bite. The salsa/​topping bar really helped to jazz up some of the flavors.

Came into this Baja on a Saturday, just afternoon. Was not shocked to find the cashier wasn’t welcoming nor friendly but I remembered this is Baja fresh and not some restaurant.
As far as the food goes my order (Steak baja burrito) was ready pretty quickly. After checking out the nice and organized salsa section I went the the pico de gallo with cilantro (was a little more watery than I would have liked). Overall this place is mediocre but with not many other options for Mexican food in the area, i suppose I’ll be back one of these days.

Good size place, clean, and the food was great. Service was solid.

The food is good but the service is awful. Waited 30 minutes for our take out food. It looks like pure cha

I have been eating at Baja Fresh for 20 years, but not much lately. I went late last night and it is not the same restaurant as it was back then. After surveying the menu, there was nothing that stood out so I ordered the Chicken Fajitas. The chicken was moist, but did not have much flavor and the cut sizes where very inconsistent. I ordered it with black beans, flour tortillas and no sour cream. They gave me extra guacamole, which was GREAT, but the beans were cold and did not have much flavor and the tortillas had been sitting for awhile since they were almost transplant and hard when I got them. The onions and peppers were old, wilted and flavorless also.
At 9:00 on the nose the manager locked the door and a few minutes after that I went to leave and was going to unlock the door and was asked to use the side door. Not very customer service like, even though she was helping a guest. I was full, but everything lacked flavor. I had to load up on the salsas and jalapeños.

Nice size restaurant with ample seating. As the store is on the end of a strip mall it is really easy to park in Babies R Us.
Nice selection of food, good drink selections, restrooms and dining area are clean and the tempereture is always comfortable.

Am I the only one that likes Baja Fresh, they have so many bad reviews. I eat here at least a few times a month and it’s always been great. The customer service is great, the service is fast & there is always plenty of tables. This is a great place for salads, the portions are big & always enough to eat later. They are always so nice to pack up my leftovers, never any complaints from them. This is one of my favorite spots for a good salad when I’m in a rush and don’t have a lot of time to wait.

Well I was quickly reminded why I do not eat at Baja Fresh. You would think that a Mexican restaurant like this in Southern California would be able to make a burrito that was satisfactory. I ordered the burrito Mexicano with shrimp and no beans. Well I did get that it was stuffed full Of rice the shrimp was pushed to one end and I got a little bit of onions and a tiny bit of cilantro down at the other end with the shrimp. I basically ripped it open and picked the shrimp out refilled my drink was on my way very disappointing. I have vowed to never eat at Baja fresh In the future.

I haven’t wanted to write a review in a while but the minute I tasted my food, knew it was time. I had a pollo bowl a few days ago at the location on Sawtelle and stopped here to satisfy my craving for another one. Took one bite and realized the food just was not the same. Food was flavorless. Some bites of chicken were tough, others felt cold in my mouth, while others were mushy and practically disintegrated without any chewing. Not sure what’s up with this location but this was my first, and last time here. The time of my visit was 5 pm on a Friday and I felt like I was served food leftover from the lunch rush.

Came here during the lunch rush. I ordered the chicken quesadilla with guacamole and sour cream.
My friend ordered the same thing after me.
My friend got her incorrect order before i got my order and two people after got their orders before mine.
Not sure why this happened. It’s only Calabasas people and we all should get our food in a timely and orderly manner.

This place is pretty good. Their salsa was fresh and their burritos were big. I was not expecting to become so full. This was also my first time here at this location and I must say it was a splendid one.

For fast food that is HEALTHY Baja Fresh is a great choice. I love the Chile Lime Shrimp Salad– low carb and delicious. The salsa bar at this location is always kept fresh. The steak and shrimp burrito is perfection. The chefs really know what they are doing here and you can see it. Nothing special but a great place to grab some food quick or casual.

I see all the negative reviews and I don’t understand them. I have been going to this location for the past 5 years and have never had a problem. I usually go for lunch and they almost always have my order right, the food is hot, and the restaurant is always clean. I go during lunch so it is usually crowded and more than once I have not been able to find indoor seating, that’s really my only complaint. Their nachos are the best Fast Food Nacho’s I have ever had. I usually have to ask for more chips because the toppings are so generous.
I’m never disappointed when I come to this location, keep up the good work.

Well this is a tough review to write. On one hand, i do like Baja Fresh in general. While I do like their food, I do feel like it is slightly overpriced. This should be a less than ten dollar meal when in fact is usually over ten dollars. I do like the taste and i do like how filling the food is. i do wish there was one of these near me in Philly.
Now at this particular Baja Fresh, they messed up my order. I order two burritos and I get one burrito and a salad. Then they «fix» the salad and give me another burrito. Excuse me for not checking the burritos before I left. When i got home, both burritos were not what I ordered. One was fish and the other was rice and beans. I had ordered one carne asada and one chicken. I discovered this when I got home. I sent an e-​mail to the restaurant complaining, and to their credit, they offered to give me a free meal next time I come in. I appreciated the sentiment, but I’d rather just not have a bad experience in the first place.
At least with this location, check your order before you leave.

The reviews ain’t lyin’, this place is kind of gross. The floor, tables, chairs, and counters were almost universally dirty, which is pretty icky. Bits of food, colorful drink rings, and other unidentified detritus are scattered about. Not really a problem if you get your food to go, though.
I tried the Chicken Ultimo Burrito this time around instead of a salad. Nothing to write home about… I hate wasting food, but I couldn’t be compelled to take home the half I didn’t eat. It tasted odd. Not bad, just odd. Almost unlike Mexican food.
The staff is perfectly pleasant. I got my burrito without veggies, and when the woman at the counter called out my order «with extra vegetables,» my heart sunk — but she laughed and reassured me it was as I had ordered it. No problems there.
As with previous experiences at Baja, I’m left feeling ambivalent. It’s not BAD food, it’s just not particularly amazing, either. It’s a solid middle-​of-​the-​road choice for your lunch or dinner stop in Calabasas.

I am a Baja Fresh fan but this BF is so bad. I swear the same dirt and grime is on the window/​divider in front of the food prep area that was there when I was there 3 weeks ago. Three weeks ago I witnessed a disgruntled customer arguing with a worker about an order. The arguing went on the entire time the woman’s order was being re-​made. It made me very uncomfortable. This last time I was there I saw an employee handling money (taking orders), preparing trays of food that the kitchen had finished, and then this same employee went into the kitchen area and helped cook food… all with un-​gloved hands. The pico looks like it is bubbling and frothing, which may not be a good thing. I don’t think I will go back until things improve at this restaurant.

Let me preface this by saying I LOVE BAJA FRESH. I eat at various locations and this particular one is THE WORST. Every time and I mean EVERY TIME I visit this location I have to send my food back because it’s straight cold. The cheese in the burrito is not only unmelted but literally cold to the extent that you can feel the ‘cold’ from outside the foil. I’ve experienced this ONLY at this location and literally the last 8 times I’ve visited. Every time I come here I hope it won’t happen again but it does.

Of the (probably) 10 Baja Fresh locations I have been to, this one I’d the best. The near is the juiciest and cooked right. The staff is friendly and helpful. It is clean and well kept.
Most often I order the fajita, but the burritos are good too. If you need a fairly quick meal, this is a good place.

I normally enjoy going to Baja Fresh. However, at this location the pico looked as if it had been sitting out all day. My burrito was just ok, but my daughter enjoyed her bean and cheese burrito.
I will continue to eat at Baja Fresh, just not at this location.