Maryland Saddlery Mail Order

Every horse person knows that if you spend enough time with horses you will accumulate mountains of stuff, especially if you own a horse. But what to do with it when your horse retires or you no longer need it? Most of my stuff was doomed to the dark corners of my tack box until I found Maryland Saddlery. I was able to take all my unused stuff (does my one horse really need 7 blankets? 9 halters??) and convert it to credit for things I actually needed!
I worked with the Butler consignment store over the phone and the Crofton store in person and have been impressed overall. Yea, sometimes the folks working aren’t the friendliest but they are knowledgeable and will help when asked– but that happens EVERYWHERE. 99.9% of the time you are met with a cheerful face.
Their trial policy on consignment saddles can’t be beat– 7 days to try out a saddle? How many retail locations will let you do that? Great place to tack for your horse that doesn’t necessarily need to be brand spanking new — I picked up stirrup leathers for a lesson saddle for $ 10!
Bet my Mom wishes this place existed when I was a little kid so she could have saved a few bucks on all my riding gear and swapped my outgrown stuff for new things.

I had a similar experience as the first reviewer. My first time at the tack shop I visited both stores, the regular shop had a nice variety of equine supplies and the staff was very sweet and friendly. When i went into the consignment store there was only one lady there and she greeted us and explained the consignment, i ended up spending a couple hundred dollars that day. I got beautiful tall boots, a halter, a slinky, riding pants and gloves for my daughter and many more items, all at a great price. I was so excited to find such a nice consignment shop and not too far from my horse.
I went back with my mom and my two visits since then were polar opposite experiences in regards to the consignment shop (the main shop has always remained pleasant and helpful). There were three ladies in the consignment shop both times, none of which greeted us and they even seemed to be whispering and laughing which of course made us uncomfortable. When I asked questions about consignments I had dropped off their answers were quick and snobby, especially from the blonde (who seems to think she’s above working there). We purchased a few more items, and upon leaving noticed the green tags were on sale, which my mom and I both had. When we mentioned this to them. They said it applied to Kelly green tags not hunter green tags, even though our tags were the exact same as the one displayed as the example.
Needless to say I won’t go there unless I have to. Im giving them two stars, they do have a great selection and the customer service in the main shop is great but the consignment workers need a few lessons in customer service.