Allen Appliance Sales and Service

This is an awesome example of great customer service & people really caring from when you step in the door to the end of when your appliances are delivered. They go above & beyond for your sale, the importance of what you want, & they make you feel like your part of their Family… I would recommend this place to anyone. The best thing is 40.00 down. Take it home, no credit check. It’s like a layaway… Awesome service!

Firstly, I don’t know if he’s the owner or the head salesman but whoever he is there’s an older gentleman there that is very rude and condescending to his customers. No matter what you say to this gentleman you are wrong. I bought a washer and dryer combo. I was reassured that the washer and dryer would last few years. 9 days later the washer wouldn’t drain, spin, or anything. I had to take it back as they don’t come out to service the appliance they warranty for 30 days. I was told that the machine was fine yet for some reason they replaced the perfectly good motor just so I didn’t encounter problems later. (Too bad Ford or Gm doesn’t just change out perfectly good motors) Everything was fine until a few days ago when the agitator stop moving but the motors running, right. Lol. I called and left a message two days ago and still haven’t received a call back. Great customer service.

Very professional and concientous people, quality work, and quality used appliances. These people treat each customer like they are the most important person that has walked in the store all year. I was so impressed with my service that I would drive the 3 hours from my house in Gaylord again for my next used appliance.