Friend Lumber

Burlington, United States

2.6

Open now

7 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 781-273-1335
Website:
www.friendlumber.com
Address:
4 Adams St, Burlington, MA, 01803
Nearby public transportation stops & stations:
360 ftMiddlesex Turnpike @ Adams Stret
410 ftAdams Street @ Cypress Street
450 ftLowell Street @ Middlesex Turnpike
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 7:00 am – 9:00 pm
Open now
Local time (Burlington) 11:42 Thursday, 28 November 2024

Business hours

Monday 7:00 am – 5:00 pm
Tuesday 7:00 am – 5:00 pm
Wednesday 7:00 am – 9:00 pm
Thursday 7:00 am – 9:00 pm
Friday 7:00 am – 5:00 pm
Saturday 8:00 am – 5:00 pm
Sunday –

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7 reviews of Friend Lumber

No registration required
Place rating: 1
Wakefield, MA
My elderly in laws traveled 45 minutes to meet with them about their bath and kitchen treatments (on Friend’s request) and were told to go home because the Friend rep wasn’t ready to go over it.
For our new kitchen and bathrooms the cabinetry, doors, handles were poorly and sloppily installed. Doors are misaligned and drawers are falling out.
No one ever came to our property to take measurements. They left a mess, cut corners, and refused to pick up excess building materials.
Our experienced contractor hired them once and said he will never again. Stay away.
Place rating: 1
Lexington, MA
Don’t ever go to friend lumber for anything. First the ordered the wrong fridge cabinet for my kitchen, so had to wait an extra 2 weeks for that. Then we ordered our cabinet pulls from them and the «rude «
person placing the order ordered the wrong ones and gave us attitude. I had to call to find out they were in and was told yes, when I went to pick them up they said that they weren’t all in. Mind you its a month later. Do urself a favor and never use friend lumber. They don’t know what they are doing and are rude as well.
Place rating: 1
Lexington, MA
Friend Lumber not Friendly. I went in to buy some sandpaper and I asked the clerk behind the register about wet sanding. His response was, «I don’t know — I’ve never done it.» He didn’t bother to ask one of the four clerks behind him. When I asked, «does anyone else back there know anything about it» there was no response. I suspect because they were too busy looking at their cell phones. I realize Friend Lumber may not cater to home owners and do-​it-​yourselfers, but shouldn’t the staff know a little something about the trade?
Place rating: 1
Medford, MA
I almost didn’t give it one star. Poor customer service, they ignore phone calls, and don’t admit to mistakes. I went here, attoting to stick with a small business rather than a big box store. This has to be the worst experience I have ever had with a company, and I’m not young! Poor quality merchandise, stay far away!
Place rating: 5
Burlington, MA
Friend Lumber is fantastic. Their staff is genuinely nice and helpful. Our order of decking materials was delivered on time, but unfortunately the city delayed our permit, and they were nice enough to take it back to the store until we needed it again. Their prices were also better than competitors and they have a great selection. I love that we can shop at a local place for all of our projects instead of having to go to Home Depot or Lowes!
Place rating: 5
Burlington, MA
As a professional contractor, the quality and availability of building materials defines my reputation. Friend Lumber has continued to meet and exceed our needs for the decade during which we have done business.
The pricing is great, the service is above average and the staff is VERY knowledgeable and friendly. Whether you are a homeowner, or a pro, I highly recommend this business.
Place rating: 4
Somerville, MA
From the outside this place is nothing special. Piles of lumber, faceless building… but on the advice of a friend I checked it out.
WOW! This place is surprisingly awesome! Staff is friendly and HELPFUL! Who knew you could have that in a hardware store???
They had what I needed and I was rung in promptly. I noticed that they had all kinds of cool kitchen and bath stuff, so I will definitely be back when I have more time to browse around.