Wheelchairs of San Mateo

I had to fight really hard to get my chair. My insurance Kaiser refused to give me one. New Mobility up and fired their staff in Santa Rosa so I could not get assessed by them. The branch in San Jose was totally booked and was not thrilled about having to go all the way do to Campbell.
I called up Wheelchairs of San Mateo and got an appointment that was fairly close. I was assessed by the owner Antonio. He was very professional and answered all of my questions. There were many since this was my first chair. He was very willing to work with me understanding that Kaiser was not going to help. With their help I appealed to Health Plan of San Mateo (MedCal). After being told that I needed to Kaiser’s appeal process first. I waited for their 3^rd denial. Finally I appealed to MediCal and they approved it! They were very professional and patient.
Antonio and most of his staff being Salvadorian was an added bonus. Always wanting to help Latino run small businesses!
STRONGLY RECOMMEND
They have a very loyal customer in me!

I have been to a few different places, with a few different modified vehicles, and this was the worst. The communication with the service technician was nearly impossible. He made Some pretty big mistakes and then they had the nerve to charge me for what should have been covered under VMI’s warranty and then refused a refund. A little disappointed that VMI did not assist with this, but on the bright side, my experience with them led me to find that Norcal Mobility had opened up a shop in Burlington. I had always heard lots of good things about them. They were just too far away. Not anymore.

Their staff is very nice, professional, affordable, and best of all they really know their stuff.
I was originally recommended to go to this place in San Jose, but their service was much MUCH to be desired and the distance was a pain (all the way in San Jose!). So I went to Wheelchairs of San Mateo and have yet to be disappointed.
They can be very busy at times though so make an appointment!