Jack’s Refrigerator Repair

I have not yet used Jack’s refrigerator repair but I called him to ask some questions. He was very kind, helpful. He did not have to answer my questions but he took time out of his day to do so. If I decide to call a repair person Jack will be my guy; kindness goes a long in my book.
Judi

This guy was awful! He refused to honor his warranty and was just throwing costly parts at our refrigerator. I had to hire another repairman to come out and let me know that the compressor was shot and all the other repairs made no difference. Stay away from this guy!

The absolute worst attitude and customer service in the entire world. Please, take my warning and don’t use this guy for any service whatsoever! We found him on Craigslist the first time and decided to give him a chance. He came and while working couldn’t clearly explain what he was doing. He just said that he’d change the motherboard and that it’d be a ridiculous charge of $ 250. He left and several hours later, the fridge still wouldn’t cool or work. I called him several times and texted him multiple times and would not get an answer from him until the next day. He finally decided to show up and try and fix the problem the following day. At that point he decided to diagnose the issue and solve it while getting very hostile and didn’t have any sense of negotiation. At the end, he said I’ll give you $ 50 back if you hurry and write me a new check. When we try discussing the price, he grabbed his stuff, ran out of the house and slammed the door shut and took off in his van. Moral of the story, this guy is way too frustrated to do anything that has to deal with communicating with other people. Please, I wanna save you the time and hassle of dealing with this guy, so do yourself a favor and just look for any other person or company to repair your fridge!

Just had Jack came out to fix my fridge today, on Memorial Day. He was professional, prompt and very knowledgeable. He really did went the extra mile to satisfy his customers. I would highly recommend Jack for any refrigerators repairs. AAA+ business! Keep up the excellent work Jack!

Jack is absolutely an «angel» in disguise. He saved us today when we were getting ready to go out and purchase a new refrigerator. We called him on Memorial Day and he came to our home within an hour at 7:00PM. He analyzed the situation, found out we had a dead fan that cools the evaporator coils. He also told us our 15-​year-​old refrigerator was far superior to what we could have purchased. Before he left he showed us the maintenance we need to perform to make the refrigerator last practically forever. Thank you Jack for the incredible customer service. You ROCK!

Worthless repairman. He came and put freon in my refrigerator, charged me a ridiculous amount and then told me to call him if my refrigerator still wasn’t working. The next day my refrigerator still wasn’t cooling, I called Jack but he never returned my phone calls.