Skyline Urology’s

A good doctor has a good staff. This office is the WORST. Non-​responsive to relatively urgent requests (calling in a prescription for example). Thinking about changing doctors (Chandrasoma) because this entire office is so horrible. Work ethic filters down from the top. One can only presume these doctors care as little about their patients as their office staff does – which seems to be not at all. We’ve complained before and others (laboratories for example) have agreed that this office is especially inefficient and sometimes just plain rude. Sick of it. Surely the doctors in this office have heard these complaints before (read the reviews!) and don’t seem to care. Time to move on… maybe to Nick O’s recommended doctor!

If I could give this group practice a ZERO, it would still feel like too high a rating! In my opinion, this place is a mill, collecting their fees and churning out patients with NO personal care, concern or follow-​up. SEEKING NO CARE WOULD BE A BETTER OPTION THAN BOOKING AN APPOINTMENT WITH SKYLINE UROLOGY GROUP!!! If you wish to read the details of my experience, continue below…
I booked an appointment through a referral from my longtime personal physician. I contacted Skyline to get all of my paperwork done ahead of time so that I could streamline the process (I hate sitting in an office filling out paperwork while juggling a phone, wallet and clipboard). I arrived 10 minutes before my appointment time and was asked to fill out the paperwork. I said I had already done so and handed the packet to the receptionist, who commented that it was nice to have it done ahead of time and would help expedite the process… only to be seen by Dr. Weintraub 55 minutes later (45 minutes after my scheduled appointment time).
Dr. Weintraub said that the procedure that I was in for consultation required me to view a video, but that another patient was viewing the video and he would just give me a quick verbal rundown of it. After about 4 minutes, he was ready to send me on my way to schedule my surgery, but I still had some questions and asked if he would like to look at my medical records from my regular Dr. Dr. Weintraub asked what kind of treatment my Dr. has prescribed and when I told him, he made some judgmental comments about the very Dr. who had referred me. I don’t think that is unethical, but it certainly is not professional in my opinion. I was told that the records would be reviewed and he sent me up to the desk to schedule my surgery (and pay a deposit, of course), without ever taking a blood test or having anything to go on other than the blood pressure test that was given in the office.
I called to confirm my surgery appointment and asked that the office call me back to confirm that Dr. Weintraub had a chance to review my records and/​or consult with my physician. Instead, I get a call (not a callback) telling me we need to reschedule because Dr. Weintraub will be in surgery. WHAT??? I thought mine was the surgery he was scheduled to perform?
I asked again that the Dr. call me back to confirm the Records had been reviewed… this is surgery on a delicate part of ME and I want to be sure he knows all the facts about my history… once again to never receive a return call.
At this point, I am not feeling confident in this Dr.‘s ability to go forward with the procedure until I am sure he knows MY specifics, so I cancel the appointment and ask for a return call. NOTHING!!!
Now, I call to get a refund of my deposit as I have found a great Dr. (a second referral from my own Dr.) and ask to be called to let me know this has been taken care of! NADA!!!
After my 5^th call, I finally get a call back from Kathy in the in scheduling and billing, who quickly, efficiently and courteously handles my request. The ONE SHINING STAR in a BLACK HOLE of incompetence and apathy!
Kathy was the only redeeming factor in this whole exercise in futility (no, not fertility, though it is a urology group), so at least it didn’t leave me feeling completely exasperated!
Thank you Kathy! You deserve a huge raise for all the complaining I’m sure with which you have to deal!
If you want to book an appointment with a great urologist, call Dr. Richard Shapiro in Tarzana at 818.996.4242. Dr. Shapiro is everything Dr. Wientraub is not. Caring, focused, listens well, calls back with test results, and actually seems interested in his patients well-​being! Very satisfied (that is an understatement) with the new Dr. referral!

I found Dr. Hyman very professional. He treated me with care, concern and attentiveness. I couldnt ask for more from a physician.

Please, avoid to see dr. Michael Hyman. He lacks completely manners, his approach of a patient is so blatantly indifferent, waiting time was an hour and meanwhile, dr. Hyman was laughing over his text messages in his office as we were passing by. Then, another endless time waiting for him when finally, he delivered cancer news in a very cold, bored manner, as he was just doing his routine, taking less time with us than with his entertaining text messages. Certainly not a doctor to see… Also, some serious mistakes in the medical chart has occurred. Even a wrong diagnostic not related to the issue treated! How we can trust the diagnostic when there are two major mistakes in the file ?! We were appalled by the shoe thing… We found another doctor and discovered a trustworthy, very professional person and we are happy that we have never ever have to return to Mr. Hyman. He shouldn’t work with people. Please, trust our experience to avoid some major disappointment and frustration with Skyline Urology.