Rivera Robert, MD

Great Doctor. Wait times can be long as he shares the office with other doctors and he has the most clients. The Office staff are always friendly and helpful. He is funny, caring and knows his profession. Best Primary Care I’ve had in years
Of note is the location photo posted. That IS NOT the location or even close to it!

I had a bad experience here first I went to see him and it literally felt like he can care less didn’t even look me in the eye when I went for a regular check up. Well didn’t think much then but when I was trying to get a doctor for me (OBGYN) not only they took 2 months to provide me with one but he gave a bad OBGYN doctor, (that’s another story). Anyway I called Doctor Rivera asked to refer me to another OBGYN doctor. After multiple calls on insisting he authorized a new doctor for my pregnancy, they finally return my call and authorized the same doctor :-/​that’s right they were happy to inform me they have authorized the same doctor, when I had told over and over I didn’t want that doctor. They kept giving me different answers to my same questions and I caught the reception in a few lies about why they couldn’t refer me to another one yet they had a list of 6 doctors that supposedly I was not able to get one. Well today I changed my primary doctor Rivera. Thanks for these 2 yrs collecting my money for the poor service.

Saw Dr. Rivera for first visit. He was very nice, thorough, and went through the routines of a check up. The office staff was helpful any time I needed information such as results. Yes, the follow up is on you but then that’s a minor detail and same in most medical places. I’m sure if there was something vital would be different. I’m satisfied with the visit and will keep going back.

He’s a fine doctor, looked into some things that other doctor’s hadn’t thought to, but the office is so awful to deal with that I am looking for a new doctor.
This is twice that I’ve had major bloodwork done with no follow-​up from the office, and after several calls from me (continually asking me to call back when it’s convenient for them and never offering to take a message or call me back) I basically take the time to march into their office and get a print-​out of my results to go over myself. That’s enough to inspire me to look elsewhere.

Dr. Rivera listened to all my concerns. It did take some time to see him because he is very busy.
Went in or a sprained ankle and I am very happy with his service.
I did not experience any problems with the staff. The staff is very busy with multiple doctors in one office. I sometimes have to call back when they are busy.
I highly recommend Dr. Rivera for anyone is is looking for a new doctor.

I agree with Beach Luvr T, the staff here is terrible, doctor is pretty good. The staff is generally rude, they seem miserable and lack medical professionalism. My only complaint about the doctor is that he is late most of the time, today one hour, not uncommon in Los Angeles unfortunately.

Dr. Rivera is a nice guy. His office on the other hand could use some restaffing. The office itself is small and kinda tacky. It doesn’t help that the staff, which must roll in and out of that place through a revolving door, is always rather short and rude. I had an appointment a few months ago that they set up for 12:45. I got there and the sign on the door said «Will Return at 1:30». WTF? Rivera was on vacation and I was seeing another doc who was filling in for him. So, I spent the next 45 minutes leaning against the wall until they decide to show back up and unlock the door. I’m convinced that wouldn’t have happened if he were there.
It’s hard to find a good doctor that you really like. The only reason I still go to that office is because I like Dr. Rivera and think that he, personally, is worth the wait and all the hassle. I’d give the good Doc a 4-​star rating but the office gets a 2. That brings me to giving it an average of 3. If you can deal with the office staff, go ahead and make your appointment.