David A Boxstein, MD

It’s been a few years, so I thought I would update this review.
I still absolutely love Dr. Boxstein and his office staff. They are always on time, up front with costs, policies and health insurance matters. And most importantly, my kids feel very comfortable going there. Dr. Boxstein always answers all my questions without rushing me or making me feel like I’m a crazy parent. Whenever I have a sick child, they manage to get me a same day appointment.
It takes a village to raise a child, and I am grateful to have them in our corner. I wouldn’t trust my kids with anyone else.

This place is shady! We took my son to a couple of well baby visits here. At his 6 mos check up they said they were going to do a vision test on him. I thought it was strange since he was so young but they assured us it was a routine part of the well baby exam which is covered by insurance. So we went ahead with it.
Mind you, they had been late getting him back and we had been there over two hours. Being 6 mos old he was past nap and feeding times by the time they got started on it. He wouldn’t sit still and watch the screen, he wanted to turn around on my lap and nurse. So go figure, I got a call later on that he failed it and they wanted to run it again the next day. I decided to hold off and ask other friends/​family if this vision test was standard first, and as I suspected, none of them had ever heard of doing this.
So fast forward a couple months I see an $ 87 charge come through on my credit card. We have spent a few months now calling them, getting our call shuffled off, getting told they would call us back, never hearing back from them, etc. Finally today we talked to a girl that confirmed this was the charge for the vision test because it wasn’t included in our well baby by our insurance like they said it would be.
When I mentioned nobody else I know has ever heard of this she got very defensive. I asked that we be refunded since we were told it was part of the well baby visit that our insurance covers and she said absolutely not. So after trying to settle this nicely I said I would be filing a fraud claim with our cc company. She snidely responded to go for it they will just send us to collections for non payment. We ALWAYS pay our bills on time and have credit ratings in the low 800’s — I am not some loser refusing to pay for something reasonable. However this is a scam this office charges for these vision tests at 6 mos old to make an extra $ 87 per kid. They lied about it being covered then charged our card that they require you to have on file with them.
As a consumer we have no recourse and they know it. If I don’t pay it hurts my credit. I will be contacting the BBB, our insurance co, our CC co, and go from there. At this point it’s not about the $ 87…it’s a scam and I will be doing what it takes to right this situation.

My daughter was really sick. She could not keep any food down. We are new parents and did not know what to do. Is was a weekend night too. So we call the Docter on call. Dr. Boxstein answered., he is not our normal Docter. He did not call back after 2 hours of waiting, we had to call back in. Then he was very rude to my husband on the phone. It was very hard to explain to him what the problem was, even. It was like we were wasting his time.
I can’t believe there are docters like this out there and people go to him. My guess is that because we are not his normal patients he doesn’t want to help us.

We moved to Burbank six months ago and chose Dr. Boxstein based on his stellar reviews, and he has surpassed my expectations. My daughter is 19 months old and has had a tough few months with a host of various ailments, so we have found ourselves at Dr. Boxstein’s office far more than we expected. Each time we see him he is welcoming and gracious, and is thorough and thoughtful in his approach. He also has great advice and recommendations for various products, and is sensitive to the needs of my daughter, e.g., we have a very difficult time administering medications to her, and so the one time she needed antibiotics, he was sure to prescribe one that only had to be administered once a day. The nurses and office staff are also wonderful. Even though we are still new patients to a certain extent, I definitely feel like we have found our daughter’s doctor for years to come.

I would have loved to see if this doctor was really as great as the other reviewers say he is, but apparently, my son is not worth seeing because (for reasons beyond my control) I cannot provide any medical records to establish medical history. I have worked in the medical field for 12 years and have never encountered this. Most doctor’s offices have a form that a patient can fill out with information regarding medical history. Disappointing.

We first meet doc. boxstein when I was 8 month pregnant.
Someone at the lamaze class we attend at st. joes recommend him
My husband and I loved hes bedside manner and he answered all of our queastions
We both loved the way he explains things simple easy and to the point
He is a father and gave us advice that he did with he’s own children
The staff is very nice and personal.
Since this is my first child i worry about everything and call the office often (maybe to often)
When you call with a concern they let you speak to the nurses :)
I really love that you can speak with someone who is knowledge
Since I do call often … They know who I am :/​
If the nurses are busy you leave a message then always call you back.
Of course the calls on base on the imporantance of the issue
When I have a urgent concern I get an apt the day of !
We have motion picture health insurance which doesn’t contract with doc. boxstein office
My husband and I don’t mind paying our co pay of $ 38.00 for each visit.
My son has acid reflex and I needed the doctor notes in order for the insurance to cover he’s medicine!
Every time I called the office and needed something faxed or had an insurance issue
I got everything I needed .
Doc.boxstein always runs on time (give or take ¹⁰⁄₁₅ min) which in my option is very good !!! Some doctor makes you wait hours before they see you
He is always patient with me and all my queastions as a new mommy.
He gave me the best advice when my son was a newborn
Sleep when the baby sleep, turn off your cell phone, don’t have visitors, don’t clean you house, turn off the computer
Your Job is to focus on the baby and yourself !!!
You need to: eat, drink water and sleep :)

Used to take my son to his practice, our insurance changed and we moved to different neighborhood so we went to different practice. When my insurance changed to back to PPO I tried to come back to his practice except he refused to take my son back, demanded previous medical records and would not schedule my son for sick visit until records are received. I read other mom’s online reviews they had similar experience. Luckely I was able to find different excellent pediatrician very quickly who saw my son quickly without demanding previous chart. One thing I don’t understand children are generally healthy and I don’t understand what was he looking for, for some reason vaccination card is not enough for this rude physician.

Just thought I’d update now that my son is 2 ½ … We still love Dr. Boxstein, and the entire staff at Burbank Pediatrics!

We had a great first experience at Dr Boxsteins office. I had to get my daughter a physical and her regular doctor was booked for couple months as is going on leave soon after. I as able to get in to see gthe Dr within a week.
The staff was friendly, and office is cozy and kid friendly. Parking was easy.
Nurse was friendly and very good with my 3 year old. Dr Boxstein was very friendly and undestanding. He had tons of information to give. Went above an beyond. He carefully went over my daugters records and noticed she was missing a couple things, which we took care of right then and there. Overall Great experience!