Burbank Hospice Care

My wife has been under the care of Burbank Hospice since last year, when she spent two months in the hospital battling two major vascular surgeries, pneumonia, septic shock, two weeks in the ICU, and the underlying illness driving all this… Multiple Sclerosis. Once she was stable, the hospital’s palliative care team recommended discharging her to hospice care. I spent a lot of time coordinating with the hospital hospice representative only to be told a day before discharge that their agency could not care for my wife since she had an open and infected surgical wound plus another open healing wound. None of the other major hospice companies would help us either. As you can imagine, this caused us a great deal of stress and anxiety. After making a few calls, the doctor found Burbank Hospice Care who stepped up and took on the challenge
This turned out to be a blessing in disguise. The Burbank Hospice team took on my wife’s case energetically, managed the difficult wounds with a «wound vac» and pic line, and monitored her lingering pneumonia and other infections. Slowly, over time, my wife rallied with this excellent care despite the fact that the doctors only gave her days to two weeks to live after she was sent home. Burbank Hospice staff provided all of the necessary equipment, supplies and prescriptions, which was monitored by regular visits from the agency’s nurses. Whenever I have a concern or a worry, the Burbank Hospice team responds quickly and with compassion.
Recently, my wife had another setback after a procedure and spent three weeks in the hospital. Again, Burbank Hospice was there after discharge to oversee her care and she is now resting comfortably.
My wife’s battle with this chronic illness has been an isolating experience with few visits from family and friends. The Burbank Hospice team is now like family to us. Their care, compassion and responsiveness have taken a lot of stress out of a very stressful situation. We are grateful for their support and would highly recommend them to anyone seeking hospice care for a loved one.

This hospice care is not very organized. Very disappointed in the care my family and my mother received. While in the hospital we were guaranteed at any time my mother needed to go back to the hospital they would provide an ambulance for her. After being home for one week on hospice care my mother felt it was time for her to go back to the hospital she was worsening and needed 24 hour care that I wasn’t able to provide without a nurse or a doctor. When I called for help via phone they told me I was on my own so I had to rush and drive her to the emergency room where two days later she passed. now three months later after my mom has passed I get a phone call from not only a nurse but their doctor asking to come visit my mom and check in on her. How ridiculous could this be that’s how on organized. I hope I never have to use hospice care ever again the worst experience ever no compassion whatsoever.