Burbank Athletic Club

Literally walked up to the door today to find a crappy, handwritten «gym is closed» sign taped to the door, and a notice behind the glass explaining (as of 3dats ago) that they’re «consolidating» with the Media location. No advance notice, no phone call after 4 years of paying dues, nothing.
Done with this place. Going to be yelling at management until I get my membership dues back.

If I could give zero stars I would. About a week ago my mother was asked to renew her dies at this location to be able to work out. Never did they mention that they were closing down the location in a week. Yesterday she showed up and was told they were closing and that she could go to the other location which is further away from her on Palm ave. She paid cash and had asked to get her money back since the other location is too far for her. She was told they could not give her the money back! So today she goes to the palm ave location even though is far and she spent over an hour trying to look for parking and after an hour of not being able to work out and not finding parking she left. What bothers me the most is that she wasn’t told the location was closing otherwise she would not have renewed her dues considering the fact that the other location is far from her. Lesson learned! Don’t go here they take your money even though they are closing locations and make it very inconvenient for you!!!

Closing down. Now the only one I can go to is the one in downtown Burbank. Which you have to park across the street in a huge parking structure. Waste of money

The club is filthy… The equipment is dirty, the locker room is dirty.
I leaned on the reception desk to speak to an employee and it was so dirty and sticky that my arm stuck to the desk. When I mentioned this to him he said «yeah the whole place is filthy»
And the treadmills are old and always «out of order».

This place is apparently closing at the end of the month (May) and there’s been no notice. I’m posting this on May 23^rd.
Apparently signs were hung one day and on the next it was taken down.
Fuck you, whoever owns/​runs this place. You greedy sacks of shit. I hope you fail at everything else you do in life.

Well that’s just grand. 4 months ago I bought a 2-​year membership and now this place is closing down at the end of May 2016. I’ll still be able to go to the one in downtown Burbank — if I feel like driving 3x farther to go to the gym every morning. I understand that the place can’t stay open if there isn’t enough money, but this leaves me looking for a new gym because the 24 months I just paid for turned into 4 months. Not too happy. And you can bet they won’t give me a partial refund…
I guess I should have seen this coming since half of the cardio machines are out of service, several of the lifting machines are sharing parts with other machines, the bathroom is in shambles, and there’s been no sign of any repairs happening. Management likely knew this place would shut down, so they didn’t order the repairs. Thanks a lot for the heads up. It was the last decent gym in the area that had a good collection of free weights. I only wish the owners cared enough about their members to not piss them off with such short notice.
For more info:
I understand the situation the owner is in. If there’s not enough money, there’s not enough money. Still doesn’t excuse the surprise announcement of the gym closing. I for one would be willing to pay more for my membership if it meant this location stayed open (and some necessary repairs were made).

Sure, $ 25 for a gym membership is totally reasonable, but at least have decent customer service, working equipment, and clean bathrooms and floors! Every single time I had a question about my account, it was a never ending search to find someone who would actually talk to me and give me answers. The first month after not receiving payments due to a compromised credit card, you guys sent me to COLLECTIONS before even trying to contact me yourselves!!! Only about half the equipment worked every time I went there. I got the better membership because I was told that I would have access to yoga, Pilates, etc., but when if try and attend a class, it was immediately full/​website was down/​no one would answer the phone. There was always a reason why I couldn’t reserve a spot for a class. Would not recommend to a friend. A foe… Maybe.

You are the scum of the earth. Your gym is dirty with broke ass equipment. You won’t see a penny from me. Customer service with fake managers who never call you backis a scam to rip people off. Can’t wait till you go out of business.

Awesome place to workout! I came in to see if this would be a good place to get back in shape for a few months before I move away. Levon was at the front desk and what an awesome and friendly guy! I got 4 months right off the bat and if I were going to be in town longer I’d definitely have purchased the full year deal. Facilities look clean and it’s usually not too crowded. Looking forward to coming in several times a week!

This is place has been the worst experience I have ever encountered from a business. There are better high school gyms better than this place first of all as far as equipment. But it comes down to how this place is run and operated. First time after signing up online I went in to get my card pass, I was told the the machine was working and to get one next time I came in. Tried doing so and was told it would cost $ 10 for a replacement, wtf! I never got one in the place, 10 minutes later after being accused of losing it, I payed the damn money cause I didn’t want to hear anymore of it. The worse reason however, back in December I tried canceling my membership. I called their customer service because apparently no one who worked at the gym could do it. Literally called that service for over 2 ½ months to be reached by a voicemail to leave a message and my call would be returned. I probably left about 20 messages. Left emails saying I wanted my membership canceled and to do it Immediately. Finally reach someone and tell them to cancel and they comply. April comes along, I’m still getting charged! I call them again and apparently they have switched over their customer service and to call a new number. Did so, only to be told the records aren’t there and I need to wait till they are. This is already BS, talked to several people and told I’d be called by a supervisor. Today I finally called and poof they have no records of me calling, even this new customer service or talking to anyone when clearly I have my phone logs. Told auto renewal was activated, which is something I never did! Now I have to pay for this next month because they have 30 day cancel policy. HELLO I’ve been trying to cancel for 180 Days! I honestly didn’t know a place of business could be this crappy.

The gym membership is low enough for people to hire affordable, independent personal trainers to achieve their fitness goals. Friendly customer service and free parking with plenty of cardio machines available. The weights are steel! No rubber dumbbells! Strictly old school lifting equipment! I love it!

How can people write a bad review and complain about a gym they paid less then $ 10 a month at??? It is 10,000 sq ft, you get access to 2 gyms, and the equipment is pretty free. Pros and Cons
Pros:
PRICE (best you will find)
HOURS (5am-12:am)
EQUIPMENT (everything you need to get any result)
TRAINERS (some of the best and educated trainers in LA)
FREE PARKING
Cons:
MESSY (limited staff so a little dirty)
CARDIO (half treadmills work right)
SHOWERS (little dirty and only two)
SUPER PRO: There is a guy with a beanie that’s funny and good vibes

Thank you Meg for helping us out with our membership. We were paying $ 100 at 24 hour fitness which is a year membership at BAC. Going to 24 hour fitness and have to constantly wait to use machines is irritating. Walked in with parking no problem at BAC and were immediately greeted by Meg whom was extremely helpful. We had come from the gym and were aggravated already when we were trying to workout at another gym, but it seemed like we stood around most of the time. So glad we stopped here on the way home and made a smarter decision, location and price is awesome.

Let me preface this by saying it’s pouring rain, which is rare for Burbank. I’m visiting family and wanted to get a little workout in.
I was more than willing to pay the $ 10/​day fee, which I had expected to pay. But when I pulled out a twenty and the lady working the desk told me she didn’t have change and I had to run across the parking lot to get change I decided I didn’t want to give this establishment my hard earned money.
Now I’m heading to 24 Hour Fitness, where the daily fee is the same and I know they have change. I tried to support local business but when they’re not willing to go the extra mile, they’re not worth my time or energy.

I come here occasionally because it is near my home. i hate writing not so good reviews but I’m hoping that they can make some changes so that their guests can feel more comfortable coming here. Most of the treadmills are usually out of order. What bugs me the most is that most of the machines are filthy and last time i went the mats were so dirty that i chose to just workout on the floor. I figured that they have to at least mop the floors everyday. My main issue with this gym is the cleanliness. This place is small but has almost everything you really need.

Oh I’m really disgusted right now. I’ve been at this gym for less than a month and lost my key card. Now they charge $ 10 for a lost card. But when I ask if it’s in lost and found,(had it last time I was at the gym) the heavy set guy who sits behind the desk in the office just chuckled and said probably not. Yea thanks for looking! I’m sure they just throw them away so they can make another $ 10. Jerks.
So that’s my rant. As for the gym, there’s never anybody behind the counter to greet you. They sit behind glass to the left of the entrance and I swear they are always eating. Customer service seriously lacks here! But what does one with expect for $ 149 for two years. I just needed something to get in a treadmill and bike, So it works for me, But being from a customer service background it just enfuriates me when businesses give zero crap about common courtesy and keeper business practice.
As for the equipment, It’s old. Again it does a job. But it sure could use a daily cleaning. A couple treadmills make a horrendous sound. There was actually a warning sign on one to use at your own risk. Another that says «caution button may stick.» Wow.
I’ve watched a few trainers now giving instruction and at no point did they show the client where the cleaning sanitizer and paper towels were or let them know they should wipe down their machine after use.
:/​Maybe it’s just me, but cleanliness and good customer service are pretty basic standards for a gym.
Workout at your own risk. And certainly. … DON’T LOSE YOUR KEY CARD! (Not that anyone is ever at the door to check)
I can only hoPe this place gets better. But that’s doubtful. Sigh

BAC, at least this location, is on the smaller side, there are a number of broken machines that have been broken for months, it closes at 8pm on weekends and it gets super crowded.
Having said that, it is still the best investment i’ve made this year! As a lady on a budget, $ 10 is a breath of fresh air for a gym membership. It has everything you need to get a comprehensive workout each day. AND if you really can’t stand this location, there is one not far away in Downtown Burbank that is much bigger, cleaner, functional and offers classes.

Overall this place is alright. I usually go to this location since I really only signed up to use weights. The other location on Palms has classes for yoga, etc. This place all machines.
Treadmills, stairs, and other stuff with weights. Most people put rerack which is nice considering that bugs me and everyone else looking for a specific weight. The equipment isn’t as nice as the gym over at UCLA Wooden Center but it gets the job done and that’s all I really want at the end of the workout. Did I hit the areas I wanted to?
I signed up for the year membership being about 10 per month, but I still suck coming here often. Even during peak hours you can usually switch in between someone’s set which is nice.
Sometimes i have problems lowering the 45lb bar /​putting it back and someone is usually free to lend a hand. Super nice right?
Parking is tight and depending where you need to go afterwards you’re better off parking in the street. There’s plenty of street parking too. The gym parking is shared with other stores since it is considered to be in a plaza area.
I will try super duper hard to come here…3−4 times a week starting today even though it’s already been almost 6 months since I started and really only came here…1−4 times a month… need workout buddy… haha…=_= Not BAC’s fault I am lazy coming.

If you’re the type that goes to the gym for weight lifting only, then this gym will likely be enough for you. However, if you care about new equipment, a clean facility, and newer Cardio machines, you may not like the BAC. This is your run-​in-​the-​mill, grungy, garage gym designed for the gym goer who wants to chalk up and do some squats and deadlifts. It’s a gym of blood, sweat, and sometimes tears. It’s not the place to go if you just got your manicure, new lulu lemons, and workout heels – it’s a place for lifting belts, gym chalk, barbells, and some vanity.
–Weights–
This is probably the best part of the gym. They have a wide range of free weights. The dumbbells go from 2.5lbers up to 110 (they might have 120s now actually). They have quote a few barbells so you’ll never find yourself without one, even during busy hours. A good amount of machines for all sorts of workouts (lat pulldown, seated cable rows, pull ups and chin ups, etc)
–Racks–
There are 4 squat-​friendly racks. As far as bench racks, last time I was there they had 3 flat and an incline and decline one as well. They don’t fall short here. A couple smith’s also
–Cardio machines–
The Cardio machines are there and functional, but a lot of them are quite old. This area of the gym is usually packed so it’s not uncommon to wait for someone to hop off a treadmill to get some Cardio in. It depends on the time of day though.
In summary, the BAC is cheap, but you get what you pay for. If you’re going to the gym for a workout, the BAC is a frugal option that is likely unbeatable in the area. However, if you want to bring your kid or dog to hold your coach purse, keep shopping.

This is a great small gym with all of the essentials.
Unlike big gyms like 24 hour fitness, I have never had to wait for a cardio machine here. There are so many weight machines and plenty of small areas to do free weights.
What I especially like is that everyone at this gym is there to get in a good workout, not horse around or waste time. People are also willing to help each other out. My brother was teaching me how to dead lift and two other people nearby also gave me great pointers.
I prefer this gym over 24 hour fitness because of the great price, people, and vibes!