Hassenfratz Thomas & Jay DPM

Yay! I get to write a positive review!
After having a bad experience today with my usual Dr. (well, he USED to be, I’m changing that today) I went here as a referral because my Dr. couldn’t remove a burr in my foot. It wasn’t unusually deep, he just didn’t want to try for it since «he didn’t have the credentials» to work on feet with scalpels. Fair enough, I don’t mind doing things right.
I had a 10:45 appt. I wasn’t in the exam room until 11:40. Dr. Thomas finally came in at about 11:48. I was pretty upset since I had a 3 year old with me.
Immediately upon Dr. Thomas’ entrance my irritated mood disappeared. It was how he entered the room. He was bright, friendly, welcoming and warm! Not just because I had a daughter who was parked in her stroller behind me — he looked me in the eyes directly upon entering and gave me a very nice hand shake with his greeting. This is a people person. Excellent bedside manner! He was an absolute pleasure to be around — even as he was poking the syringe full of Lidocaine into the ball of my foot. I now see why he was running late. He engages his patients and makes them feel taken care of. He’s patient and genuinely helpful.
I can stick out an appointment that’s running over an hour late if this is the result. I really really want to give him 5 stars, but my 5^th star is rarely awarded. It’s essentially me saying there isn’t one single thing I see you can do better because you are already PERFECT. An hour late is not perfect, however his attentiveness damn near makes up for it!
I sure wish my general practice Dr. was like this. Maybe he should try it out since he’s the one who told me how genuinely nice Dr. Thomas was.