Tony’s Alterations & Cleaners

BEWARE!
Tony’s ruined a brand new shirt which I brought them new in the package. They literally took it out of the package. When I brought it to their attention they refused to take responsibility for it and tried to stitch the holes back up. After months of trying to get a hold of Tony he finally agreed to compensate 10 times the cleaning cost which fell well short of the shirt’s cost.
COMPLETELY DISSATISFIED

TERRIBLE CUSTOMER SERVICE AND VERY UNPROFESSIONAL. I came to Tony’s this past week to have a dress taken in and the straps adjusted. When I arrived to pick up the dress, the alterations were very poorly done. The straps hadn’t been adjusted like I requested and the tailor had only stitched the outer fabric of the dress without actually taking in the waist.
I obviously refused to pay $ 30 for the alternations because they weren’t done properly. The store attendant then made me call the tailor (instead of doing it herself) to discuss my concerns about the dress. After arguing over the phone with the tailor for nearly 30 minutes, he threatened to call the police on me if I did not pay him for his terrible alteration job. THIS IS NO WAY TO TREAT A CUSTOMER. I was terrified after he threatened me so I paid him $ 20 for the alterations just so I could get out of there as soon as possible.
So after being threatened and verbally assaulted, I ended up paying $ 20 for alterations that ruined my dress. I will never go to this tailor again and I would not recommend him to anyone else.

When I came here, I had never done dry cleaning before, so I didn’t know what to expect. (As an aside… damn, I’m finally becoming an adult. This sucks.)
The place is SUPER small (like 3 rooms) — you just go up to the counter, tell the nice lady what you need and she takes care of it.
I got a dress shirt and slacks done for 5 bucks, which is pretty reasonable. It was available in about 24 hours.
The only bad thing is that it’s REALLY hard to park here. If you’re coming from College Ave., you have to turn left on Villa Maria and then turn left again, immediately, because Tony’s is right on the corner of College and Villa Maria. Also, the parking lot is very narrow and almost runs into the street.

Glad to have found this shop, thanks to the reviews of two fellow Unilocalers. The prices (of alterations and dry cleaning) are much better than several other places I have visited. Work quality is very good. Hem work is completed without extradition fee in just 24 hours.
The lady at the front desk is friendly AND efficient. I asked her about parking at the back of the shop (on S. College) to avoid the busy traffic problem earlier reviews mention. She said it is allowed. I will try that next time. Hopefully they get enough business to keep the prices low and the service quality high.

I had to take a skirt with a stain on it back three times. They told me the item was clean, and each time I saw a stain on it still. Then after the third time being cleaned, I was told I would be charged more money to clean it. I refused to pay more when it hadn’t been cleaned the first, second, or third time and the owner got angry at me because of it. Villa Maria Cleaners off Texas and Villa Maria is much better.

I needed to find somebody in town who could do alterations and searching on Google was not helpful at all… after asking around, I was recommended to this little hole in the wall and I’m very pleased.
Pros: They do good work. I brought in three older pairs of pants to have the waists let out and I’m very satisfied with the job they did.
Neutrals: Price. I have no idea what to expect for a job like this, so I can’t judge if the cost was high or low or normal. I paid $ 45 for alterations on three pairs of pants. Is that good? No clue.
Cons: Parking isn’t great here. You’re kinda caught on Villa Maria and it can be a little difficult to get out. Also, if you don’t know this place is here, you’ll never find it.
Overall, I settled on four stars. I really like the work they did, but I can’t judge pricing because I have no idea what would be considered normal. If you need a place in town though, I would recommend them.