Invisible Shield

They tell you when you buy the screen protector it is free replacements for life. You go back to replace it and they charge $ 6? I said you told me free replacements for life? They just ignored me and put on the new screen protector and told me the total. I know thats only $ 6 but please don’t lie to me to sell your product…

Bought the tempered glass invisible shield here for my ipad 2 air. The guy did a great job putting it on without no air bubbles and he did it quick. Only gripe is, the price for the invisible shield was waaayyy too high. More expensive than other places. I didn’t shop around before coming here so I was oblivious of the price. Paid $ 73 and best buy selling the exact same one for $ 49.99, but you do it yourself.

I would give no stars! I was in yesterday and they didn’t have the parts but we’re expecting a shipment later that day. The guy said he would hold one for me and to come back tomorrow! I came back today and no one showed up to work! I asked the mall and they had no clue why! It’s so annoying I called the customer service line and they said we don’t know either and then when I called the nearest location, which is an hour away, they said «we have an idea» but no explanation. Then I asked if I could get one put aside and they said they were out of stock, try online! To get a replacement online you have to pay a fee to have them send it to you then you have to pay to ship your out! It is such a hassle!
They make a good product but the customer service is terrible

Visited 3 times in the past month and a half. They never have the screen protector for the large iPad. What good is a lifetime guarantee if you don’t have the stock?

If I could give a ZERO I would. Bottom line there is no warranty thru this outlet. They never have replacements and lie about when they expect shipments. STAY AWAy.
Best Buy outlet upstairs sells them too

Ok place

The service here always sucks every time I need my screen protector replaces they always have the same lame excuse «we are all out «well im all out Patients So long Zagg another family of iPhone users that has moved on! On a good note if you go upstairs to a store called TrickedOut Accessories they would be more then happy to assist you with a better product that’s always in stock cause IPhone screen protectors are pretty common!

I must first say that the product that they sell for screen protection is excellent. I can tell that the protection is heavy duty and would last a long time. The person I first had my installation done on my iPad was very nice and professional. But coming in the next day to ask about some streaking and if I could have it redone the girl at the station was a complete jerk and inconsiderate. I am a very easy going person, so for someone to be like that to me is surprising. Her name was either Angela or Megan, could not remember. The low score I’m rating is all for the customer service. The product/​s are very high quality, just wish the owners/​people hiring/​managers would train their employees on proper customer service skills.

I am so irritated with these guys! I like the product but the service here has been horrible.
I recently upgraded my phone and was going to give my old one to my kid. I brought the phone in and they said they do not carry that protector anymore, told me to go to the website and order a replacement from them and they would gladly put it on for me… for 5 bucks. No problem, while I am here can I get one for my Galaxy s3? They told me they were out of stock and should have them in the following week. Came back the next week and they talked me into getting the full protector on it so I wouldn’t have to get a case. They put it on and things were good for a few weeks until I pulled it out of my pocket and corner had rolled over on itself. I also noticed the back is starting to discolor. Took it back to do the lifetime replacement $ 5 for front, $ 5 for back to install it. They should have some more in their next shipment mid week. Mid week came, went back in and they said they were still sold out, try back at the weekend. It has now been 2 weeks with me calling every 3 days or stopping in when I am in the area. Tried complaining but the guy there told me he is only part time and they don’t give him the shipping schedules. I asked if they could call when they get them in… no they can’t but here is our number, or you can always go online. Should have gone to one of the other hundred places that sell them that will also do the in house applications. Plus, I am not sure how I would do the lifetime warranty if they ever go out of business. They don’t give you the box so you can’t register it with Zagg
I have a wonderful phone that looks like a zombie with a half its ragged face skin hanging off and just bought a case to help protect it from happening again. I don’t have any problem with the invisible shield but it is one of the most popular phones in the world right now and I found 4 other places in the mall that have them in stock. Next time I will go somewhere else.

Indestructible! If you want to buy a screen protector that really lasts then just get one here. If you do somehow manage to scratch it up, bring it back and they will put another one on for you, no matter how long it was when you put the original one! (They just ask that they take off the old one so they can verify it is one of theirs)

When I got my first smartphone, I bought it in the mall. I wanted to protect the screen, and the guy suggested going here, so I did. They installed the screen cover, it protected, good stuff.
Years later, after moving much further away from the mall, I bought a Droid from Verizon. I purchased a pack of screen protectors and applied one myself. It was misaligned and had bubbles. No problem, I’ll have the Verizon folks do it.
Took the phone it and the store hooked me up with a guy thats «really good at the screen covers.» He applied it, but the cutout for the earpiece wasn’t right. I brought it in again a few days later when someone else was on duty. The alignment was better, but there were bubbles.
I tried a few different Verizon stores in the area, and each one was ALRIGHT, but not great. Finally I gave up and drove my ass all the way to the Flatirons mall, searched for the Invisible Shield cart (it had moved since I went there before) and got a new screen applied. Perfect alignment, no bubbles. Seriously, these guys do it perfectly every time.
If you want a protector for your screen, this is the place to go, don’t waste your time elsewhere.