Walgreens

This place is definitely the better choice between them and rite aid. People are pretty nice in here, the place is always bright and clean. It’s really night and day in comparison. Had little experience with prescriptions but the ones that I did fill here were no problem.

I still remember when this was SilverRod years ago! Walgreens is great to have nearby. The associates are great. We always go here for our basic needs but wouldn’t get my snack from here, seems kind of overpriced as opposed to the Deli right across the street.

RUDE RUDE RUDE RUDE!!! This one lady last week really put me over. I’m sick as heck trying to get meds. And you are standing there giving me a hard time. NOT ASKING FOR MY REWARDS CARD IS AGAINST POLICY IM SURE. Walgreens needs to seriously go over the people they hire. A sick person doesn’t want to be treated so poorly for no reason.

As I explained to Walgreens Corp Customer Service twice recently, this place has a serious attitude problem. Though shopping for toiletries, etc., isn’t so horrible (though the prices are high for Brooklyn), STAY AWAY FROM THE PHARMACY. I have had multiple problems with them over my 7 years of living in this neighborhood.
What makes it difficult to see consistent shitty service from this Walgreens is that it is steps from a major subway, and therefore easy to go in and out to drop off/​pick up your prescriptions before work.
However, the staff of this pharmacy is ill-​informed, defensive, and oftentimes offensive. They will question your «right» to have your medication filled, they will impugn your doctor and assume he/​she is «doing it wrong», they will make you wait for 45 minutes for a script when you clearly say you are running late and are a regular customer, showing how little they care about your value as a returning client/​patient.
No one is kind, no one is helpful, and if you are filling a prescription for a controlled substance, they will treat you as though you are a drug addict.
I won’t go into the personal specifics, but being sick and also being a victim of stigma and misplaced and upsetting skepticism and scrutiny by this coven of pharmacist aides was more than I could handle. After taking a break for 2 years, I went back with hesitation because of the aforementioned convenient location to my commute and yes, same situation.
The leader of the coven is actually a witch’s familiar, a toad named Joan who looks at you as though she would rather be spitting on you. Being a working stiff myself, I cherish my employment (as dreary as it is), and don’t wish the hardship of being jobless on anyone.
Except Joan.
This hagfish from the depths, an Ursula lookalike if ever there was one, soulless if ever you could mark one without a soul, has made me and other members of the Kensington community consistently feel like shit. She has no ounce of human kindness and for fuck’s sake, we have no idea why she still has a job. Surviving a pharmacy pick-​up with her is some Purple Heart-​worthy stuff. She will bellow your name throughout the store, along with the name of your medications (!), your address (!!), and other personal things. In front of everyone, sketchy strangers and all. If you dare tell her to be discreet, she’ll tell you «No one’s listening, don’t give me an attitude.» This is the least of it. I assure you, I am not just mouthing off on Unilocal; I have spoken with corporate customer service as well.
Stay away from this pharmacy and save you and your doctor some grief, and maybe some PTSD.
If you need to have your prescriptions filled at a Duane Reade/​Walgreens, I suggest you make the trek to Cortelyou and 17^th Street, where the customer service is excellent and you are treated like a patient, a customer, and something at least more worthy than a single-​celled organism.

I must give credit where credit is due — almost every pharmacist I’ve dealt with at the Walgreens on Beverly has been competent, knowledgeable, and friendly. However, I had such a disturbing experience several weeks ago that I’m forced to rate the store two stars. There’s a new pharmacist in training at the store and I had been prescribed a medication I had taken before, but in a different form. When this employee asked if I had any questions about the medication, I asked him by what route I should take my normal dosage. Instead of looking it up (because he clearly wasn’t certain) he told me to just swallow the pill. When I told him that didn’t sound right, he again told me, yup. You just swallow it. After I brought out my phone and had obviously begun to look up the proper route, he grabbed the bag and read the instructions. Oh! Nope! You must dissolve it under your tongue. For how long? It dissolves instantly. Again, wrong! Now, had I been a trusting elderly patient without access to the internet and a healthcare degree under my belt, taking a medication by the incorrect route could cause serious complications. I understand he’s in training, but please, if you are at all unsure of something, look it up! It only takes a second and has the potential for being very dangerous otherwise. Oh, and one other gripe, the lines for checkout are ridiculous.

This store is dirty, crowded and just run down. I haven’t been here in a very long time and now that the other Walgreens opened up in the area I’ve been going to that one its a beautiful new store.

Not too bad, considering it’s in the middle of a dirty third-​world area of Brooklyn, surrounded by messy streets and sidewalks and barely anyone that can speak proper English. The store is fairly clean, although the prices of many things are a bit higher than even some Walgreens in Manhattan. One bad experience, as I was at the counter paying, a middle eastern man behind me was literally THREE INCHES behind me as I was paying, really crowding me, I even hit him accidentally as I reached for my money, and I asked him politely to please back off a bit. The middle eastern woman behind the counter actually had the nerve to tell me he «wasn’t too close.» Seriously! And this is far from the first time this has happened with a middle eastern person behind me on a line somewhere. Take that as you will, but the woman excusing it disgusted me, what can I tell you.

I don’t like giving substandard ratings, but I have to in this case. I only come to this location, which is a 10 minute walk from my cozy Brooklyn apartment, in dire emergencies.
I wish the pulse and pace of this location was picked up about 50%, but that could just be my lens. I like to be in and out… swift…there are so little hours in the day!
This place is definitely for you if you like moving at a snail’s pace. I won’t speak to the food portion of this location… that wouldn’t be fair.

Great store and pharmacy. The staff, including the pharmacists, are very friendly and happy to help! I find this store clean and well organized. The pharmacist prioritized my prescription, which was for my infant so that I could get it fast and be able to go home.

I would give this place 0 stars !! But I’ll give 1 just becuase the store has what i need ! The employees, ughhh the employees please hire people that work ! We have 1 cashier and a line thats so long !!! there is always a line !!! omg !!! Than its the back, The prescription place last time i was waiting 20 min on a godamm line !! While they were on the phone chitty chattin !! Very unacceptable you ppl should be ashamed for giving such a shitty service & Nasty attitude !!!

I would give this place ½ star if possible. This Walgreen is so awful with very bad customer service, if any at all. The lady in the front register is in La la land, she is slower than a snail and you’re lucky if you get out of there in an hour. I got a rain check on Kleenex tissues, the buy one get one deal so the lady writes 4 on the rain check slip. When they finally stocked the tissues I went to get 4 with 4 free boxes totaling 8 but when I got to the register the lady said I could only buy 2 with 2 free boxes. I recalled there were no limit on the tissues the time of the sale and now she tells me 2 only when she wrote down 4. When I confronted her with this she said she meant 4 pieces total. I told her she should have been more specific with the amount, she just shrug if off. I was going to talk to the manager, but at this point I’m sure they shared the same mentality or lack of. This Walgreen is the worst bring back Silver Rod. Zombies probably run this place with greater efficiency!

Standard Walgreens. Good prices, usually have everything I need. Sterile, homogenous, chain-​store feel. This has been mentioned before, but why is there always one person working the cash registers during busy hours? I come here after work since it’s right next to the F train stop, and there is ALWAYS a line of at least 6 people waiting to be helped.
After work I am tired, cranky, and just want to buy my box of garbage bags without a hassle. You create that unwanted hassle.
Being a member often saves you a bunch of money though!

I am writing this review about the photo department, who just this week destroyed my film.
I recently went on vacation, and I used 2 disposable underwater cameras. I brought them in on Sunday (September 1^st) and I was told to pick them up on Monday. I got a call on Monday saying their system was down, the machine wasn’t working, so it would take an extra day. I gave it a few extra days to be safe and went on Thursday. There was a woman in line in front of me who was extremely upset, saying that they messed up her film from her disposable camera (some of the film had been pulled out and exposed, so a few photos were ruined). After a little back and forth they acknowledged it was their fault and gave her a free disposable camera (as if that makes up for it). When they went to retrieve my photos, the girl said that the first roll had no photos on it. I saw the pile of blank negatives behind the counter, and immediately thought they messed it up like they did for the woman before me. She said it must have gotten damaged inside the camera, or something was wrong with it and the pictures didn’t actually «take» when I took them. I’m not an expert so I could be wrong, but I highly doubt this was the case. There was nothing wrong with the camera when I was using it. At this point 2 managers came out to assist this employee in telling me «it’s not our fault» and «there’s nothing we can do about it» very rudely. They handed me the second roll and said «we just took this out of the camera but we didn’t take the film out because we wanted to make sure the same thing didn’t happen.» So I asked, «if it wasn’t your fault in the first place why would you be afraid to process the second roll?» and they started backtracking saying it wasn’t their fault repeating themselves. I was so upset I left the store. I brought the second roll of film to CVS. They processed it (the pictures were fine) … however there were only 10 pictures. I asked why the rest didn’t come out and they said it’s not that they didn’t come out, there just wasn’t a whole roll of film. It had been CUT SHORT. The CVS employee said that the walgreens people probably pulled it out, realized they messed it up, then cut it to make it look like they hadn’t done that. The few remaining pictures are good ones, but I have to tell you, the pictures that were ruined were priceless to me. My boyfriend and I went on our first vacation to Curaçao, and took underwater pictures while we snorkeled in the ocean. There are pictures of fish swimming around our heads, pictures of sea turtles, pictures of us riding on the front of a catamaran, etc. I am beyond upset that those pictures are ruined, all because some moron of a Walgreen’s employee didn’t know how to do their job.
NEVER
I repeat
NEVER
NEVER go to Walgreen’s for your pictures if you ever use a disposable camera. They ruined my pictures.

This place isn’t bad, I mean what can you expect from a pharmacy? Service is great and the sales people do the job.

Screw you, walgreens photo center. Screw you hard.
I had a last-​minute job interview and had to get some new photos printed for my portfolio over the weekend. (I’m a fashion designer, so these were basically just full-​length photos of models in different clothing with different poses.) I didn’t have time to go to a real printer, and I didn’t need great quality, just something to suffice for the next day or two, so I used the Walgreens website to upload my photos, specify the dimensions and quality, and was told to pick them up in an hour. I ran some other errands and stopped by Walgreens on the way home to pick up my pics.
First, there was no one anywhere near the photo counter, and I had to find a manager and then wait at least 10 minutes for assistance. Keep in mind, the store was not busy at all. Luckily I had the foresight to check the prints before paying, because they were all awful. They had each been cropped top and bottom so instead of full-​body shots, almost all of my photos featured headless and legless models. When I complained and asked why my photos had been cropped, the guy told me that the online system «just does that» and told me that if I loaded the photos onto an SD card and used their computers to print them it wouldn’t happen.
LIES. I spent 20 minutes driving home, another 20 finding an SD card and loading my photos, and a further 20 minutes driving back to the store. Lo and behold, their computers automatically cropped the photos in the same way. The man I had spoken to before was MIA, but the employee that was there now told me that I had been misinformed and there was no way around the cropping. All I was trying to do was print some damn 9×12″ photos. These weren’t some strange size or shape or format, they were normal, professionally-​taken photos. The system was just designed by a moron and obviously no one who works there knows what’s what.
Seriously, if they could have just told me upfront that they couldn’t print the photos the way I wanted, I would be fine. Instead, they gave me the run-​around and ended up wasting hours of my time that I really didn’t have. In the end, I went to Staples and actually spent less money getting the photos printed.

I think it’s really weird that the majority of reviews about Walgreens are mostly about something called Silver Rod. Much like the recently un-​ghetto-​ed Food Town, I’m going to have to take your word for the nostalgia value of Silver Rod, but I’d like to review Walgreens.
Pros:
–newish so still kindof clean
–well-​lit
–affordable prices
Cons:
–a little trashy in the discount bargain shelf of crap right by the door, with things lying everywhere, you have to climb over people to get to another aisle
–always a long line with one person for four registers
–never anyone in the aisles to help when you need something
–when you can find someone, they are often pretty clueless
I still try and hit up a decent pharmacy near work in another borough and will continue to do so until one of the local pharms impresses me.
2.75 stars, really.

ahh, I recall the days of Silver Rod…
Walgreen’s is fairly standard drug store. it’s the closest one in walking distance, which is why I usually end up going here.
the prices, selection, and organization tend to be a bit better than those at the nearby Rite Aid. though, I must say, Rite Aid offers better selection for beer (the universal medication).
I can’t think of any bad experiences here, aside from the one time that some lady who worked here told me not to test-​spray a can of Axe deodorant. hey, I wanted to know what it smelled like before I bought it, don’t get flip with me.
(yes, I did just quote Gran Torino).

Why are people rating this place poorly? At least Walgreen has a selection to choose from and the place looks clean and organized… compared to neighboring Rite Aid this place is MUCH better. I love that I can upload my pictures on the website and get the printed at the store — very convenient! I have also gotten my prescriptions filled here and have had no complaints.

I think Walgreens is great. It it clean and stocked. Hours are awesome. I just discovered their online pictures setup and they are linked up with shutterfly too. So bring on the benefits. Walgreens is in a tie with Rite Aid for cheap deals. I might be the only one who wasn’t sorry to see SilverRod go. It was eh, I’ll take Walgreen’s on any day.

I will have to say this I was sad to see Silver Rod depart from the area, but Walgreens is a lot cleaner although it lacks a lot of products a flagship Walgreens store would offer, the overall selection is better.
What was quite strange was their multi-​pack gum was stored in a security box and I had to get any employee to unlock it for me in the candy aisle (similar to razor refills being stored)! Okay, if they have to worry about gum being stolen, they should focus on the larger priced items being housed in a shoplifting-​free unit as well.
Ah, well. It is a good addition to the area and I will stand by my Chicago roots as Walgreens is a staple in my hometown.