Van Gogh Movers

Terrible. Broke thousands of dollars worth of our things. Their insurance is a joke. They are never around to open their storage facility. Stay away!

I must say Van Gogh movers are the best! We have used Phil, John, Vito, and the cousins a few times and they are super good at their job, polite, respectful of the furniture and people, and not so hard on the eyes… good looking group!
Did I mention we usually come in under on the estimate?
Great team of movers.
Call Cookie for a reservation.

We had a great crew for our move to a fifth floor walk up. They were on time, polite (even funny), careful and very efficient. They handled everything very carefully and respectfully. We couldn’t have asked for a better crew — they made our move that much easier.

This company employs a bunch of thieves. During my move, 2 ipods and my ipad were both stolen by the movers. All 3 of the devices were in my suitcase, which I intentionally wanted to keep in my apartment until the end of the move. When I was in another room, one of the movers brought the suitcase out to the truck and must have searched it and taken my Apple electronics.
Had I known I was being looted by these moving employees, I certainly never would have tipped them at the end of the move (I feel like a sucker) and would have called the police. Beware if you use this company, some of your belongings might be stolen.

I used Van Gogh Movers about a month ago. James showed up prior to the move to give me an estimate. He was great! We did a total walk through of my 3 bedroom, 2 ½ bath duplex apartment. We determined what they would pack and move, what was not going, and what I would pack and move to my storage space. His estimate was reasonable and about what I thought it would be.
We agreed that they movers would come the day before at 9am and pack. They showed up on time and were ALL great at packing, fast and friendly. The next day (the move) they showed up on time again and were amazingly fast at filling up the truck with all my belongings.
We then went to my new apartment where they unloaded the truck so Superman fast. Did I mention they also had a full flight of stairs to climb? Yes they did and all I had to do was stand there and point to where the boxes were going. Both crews were pleasant, friendly, and had a sense of humor that I really needed at times. Overall did a great job and I would totally recommend them!

Wonderful movers! I hired these guys super last minute (less than 24 hrs before a large move) and they showed up with bells on. Dean, Justin & Phil arrived promptly and with such a great sense of humor that it was impossible not to laugh the entire way through the four hour process. With each move I make, I always think I am a moving pro by now, yet always end up frantic the minute the movers arrive, attempting to squeeze tons of left over junk into boxes. The guys eased my mind a bit on this and gave an extra box here and there and assured me nothing would be left behind. Not to mention they get tons of extra points for dealing with my insanely uptight landlord who insists you wipe your feet each time you walk in our building. Thank you for that, guys.
The only reason I knock a star off is because Cookie quoted me $ 490 on the phone and job actually cost $ 630. At the beginning of the job, Dean had told me he wouldn’t charge me more than I was quoted, but I didn’t make fuss simply because these guys truly put in the extra work and time. This move also took a bit longer than expected. Most of my moves clock in around 2 ½, 3 hrs. W Van Gogh, the process took 4 hours.
In the end, I think sacrificing a couple hundred dollars and an extra hour balanced out w the fact that I actually enjoyed speaking and hanging with my movers. I will certainly hire these guys again. Also, a tip for any one looking to removed a mounted TV: ask for Phil!

VGM is not the cheapest, but many of their employees have been there for years, so I did get high quality workers who seem to care about your stuff.
That said, they weren’t perfect. I used them for a move into their storage facility and then a move out of storage, and somewhere along the way, a big box went missing. The owner said he was really sorry, but his inventory said that I’d received all boxes. Since as a practical matter, they are in charge of the inventory list, that wasn’t very responsive. I know I’m missing a few large items that were in that box, and unless I want to start a long distance small claim, I’m stuck. They also had some inexperienced movers who taped furniture improperly and folded up a sisal carpet, so it now has permanent creases in it. Again, the owner was really sorry, but not interested in making a payment to back up my unhappiness.
Would I use them again — yes, probably, but they don’t get a 5 star review, and I’d certainly consider others.

This is a very difficult review to write. Let me start off by saying the person who came to take an inventory to prepare the estimate was amazing. He was also on the crew. Four men showed up on moving day. They were A-​M-​A-​Z-​I-​N-​G. Professional, careful, and did a great job. They worked very hard. This was by far the least stressful move of my life. These guys were incredible.
When they arrived, the foreman of the crew went over my prearrangement. There was a guarantee not to exceed as I negotiated, even if the job ran long. That gave me piece of mind. Around 5 hours into the move, the foreman informed me that we would reach the maximum. I was comfortable with that. It didn’t matter as I had a guarantee not to exceed price and he confirmed that guaranteed not to exceed price with me again.
I had such a great experience I decided to tip the guys 20% rather than the customary 15% for a move. This came out to $ 100.00 a man. The job ended up being 11 hours. A long but easy day. Everything, including some crappy IKEA furniture made it in perfect shape.
The problem came at the end. The foreman told me he had to call the office to run the credit card for the agreed on amount, but once he reached the owner, Jimmy, my stress free move turned into a nightmare. Jimmy informed him that the job took longer than he expected and insisted on charging me hourly, plus materials. This was truly «Bait and Switch». I couldn’t believe it. I want you all to know this problem had nothing to do with the crew. Eventually Jimmy came around after I argued with him for 45 minutes and said he would «keep his promise». Are you kidding me? So he admitted he had made a promise and was willing to break it. Remember I had a contract and would have taken legal action.
Bottom line, this is a 20+ year old company. New owner, Jimmy, about 1.5 years ago. He is going to kill this company with a great reputation. He asked if I would recommend. I said yes. This was based on the first 11 hours. The last 45 minutes was uncalled for and unprofessional.
He said I added 2 pieces and took away 1 large piece. He is right. The 2 pieces I added were small and took maybe 10 to 15 minutes. The piece I took away was custom furniture. It would have taken him 3 man hours to dismantle it. I know this because the furniture maker dismantled it and moved it and it took them that long. They were familiar with the piece since they built it.
So… all I can say is if you use these guys… make sure you have a guaranteed price in writing. Also make sure that you have them do an estimate before the move. Don’t throw any surprises there way. I am sure if the move took the amount of time they thought, then none of this would have happened. Whose fault is that? I am not the professional mover, they are. That’s why they do estimates.
Next time I will use Moishe’s

WOW!!! Let me just start by saying WOW!!! I cant begin to tell you how nervous I was to move my family of 4 and my whole life from San Diego to New York City… Seemingly impossible to do it with simplicity. Well Van Gogh was AMAZING!!! Starting with being so on top of their quotes, the communication with James (Jimmy) couldnt have been better, emailing/​texting/​calling, you name it, he was AWESOME! Then to top it off he made my move happen, I gave him oh about 3 days notice to get the movers to come to my house and pack my house and get it on the way to NYC.
So that Wednesday the movers were scheduled to arrive at 9 am, they buzzed me at 8:55 and were outside my door. They, specifically Ofer and his guy Gabe, 2 people… well they killed it. They moved, wrapped and packed everything as tightly and best that they could. They were AMAZING! Next thought was for sure something is not going to make it or definitely not across country in time. EVERYONE has horror stories about moving anywhere let alone across our great country. Ofer gave me his cell and told me his route and said oh yeah I will be there on the morning of your scheduled delivery. I only texted him and Jimmy about 85 times to confirm because I was travelling out without my family to have the delivery and set up without my two little ones running around in circles of them.
Friday am (granted we didnt come for a week and a half) but they were there. Not only there but Ofer was there around 6 AM to make sure they they could park the truck (giant truck) right in front of my door in Tribeca!!! UNHEARD OF!!! AGAIN AMAZING!!! The guys showed up with the truck from Brooklyn and there were three men this time plus Ofer. Ofer to guard the truck and the three BEST MOVERS EVER!!! Johnny, Franky, and Winston (even with his tooth ache) were all AWESOME! We loved them and they were so nice and patient and funny. We didnt want them to leave! :) They were all amazing and I have to say if we move back to Cali… they are who I am using and would recommend to anyone and everyone!!! WE LOVE THEM!!!
OH AND ALSO. EVERYTHING was THERE AND NOTHING WAS BROKEN! Hurry, I LOVE Van Gogh!!! USE THEM!!!

Moving sucks. Moving in NYC sucks even more, especially when you’re making the transition from renting to owning and just about everything that can go wrong does go wrong. In the weeks leading up to our move date, we had issues with the developer, issues with painters and roofers and a contractor hired to do a number of different things we were assured would be completed with plenty of time to spare. None of this happened, and when Van Gogh arrived to get us from Greenpoint to Bed-​Stuy, our nerves were undoubtedly frayed.
Thankfully, the guys at Van Gogh helped us feel relaxed for the first time in weeks. They were professional and courteous, and they worked like a well-​oiled machine. We’d done a lot of packing of our own early on, and what we hadn’t done they handled perfectly. Our landlady, a notoriously grumpy woman, was so impressed with our movers’ professionalism and demeanor, that she asked for a stack of business cards to hand out to her other tenants for future moves.
It’s obviously crucial that movers get your stuff from Point A to Point B in one piece, taking care of your valuables and invaluables as though they understand why you love your plastic 1970’s Batman bust bank as much as you do: Van Gogh did that beautifully, and much more. But they also handled one of the intangibles which hadn’t even occurred to us until we saw them in action during our move: They helped us relax. They helped us, finally — mercifully — feel like everything was going to work out okay. And when you’re in the eye of a shitstorm like we’d been up to that point, it means an awful lot.
It began when Jimmy and one of his cohorts came to our old place two weeks before the move to check it out. Before then, we felt like we needed to do more, like it couldn’t possibly be anything but a disaster, like our sofa would never get back through the front door. Jimmy told us not to worry, that Van Gogh would handle everything. He was absolutely right.

I was referred by a co-​worker to use Van Gogh for my move a few months back. It was the best advice I ever took. From the very first phone call until all the furniture was placed in my new home, Van Gogh was a class act.
First off, I called to get the quote & spoke with jimmy who was professional yet easy to speak to. He helped me tremendously. The price… well lets say it beat the competition hands down. For the days prior to the move I spoke with both jimmy & his assistant cookie… both were so amazing & helpful.
The move was a big one, with lots of antiques & fragile items. I was a little skeptical when Ronaldo, Phil & Elvis (my movers) told me to go into my back room & relax while they do their job… my friend had told me of her experience with Van Gogh so I trusted in that. Every single item was carefully wrapped & placed in the truck… Phil went over piece by piece how & what was being done & assured me that my antiques were in the best of hands.
My new home has many stairs & narrow halls… even this was no problem for these guys… so professional, not even one issue or concern. They maneuvered around my home as if they had been there a million times. These guys are really terrific. I must say between the courtesy of the staff, the professionalism of the movers & the bargain of the price — this is a no brainer… van Gogh should be the only choice for any of your moving needs!!! If I Ever had to move again, I would call these guys right away … I give Van Gogh the best possible rating & would recommend them to anyone. You definitely won’t be sorry :-)

I had to check to be sure this was the same company that the previous reviewers who gave such bad reviews had used to do their move.
My experience was totally different and really A # 1. I used Van Gogh for a full house move last fall and then again recently to move a huge armoire that I sold on Craig’s List. Both times I found them professional, knowledgeable and willing to do the little extra.
On the full house move, Jimmy, one of the owners, talked to me on the phone and then came out to my apartment to do an estimate. Even though it was only a short distance move, we have some nice antiques, mirrors and «fragile» things that required special care. He went over everything down to how they would pack our 4 crystal chandeliers in a way so that we did not have to remove all the glass bobbles. Very thorough and detailed. Gave us a comfort level that 2 companies that were a bit cheaper did not.
Our move out building had a lot of restrictions on times, service elevator use, etc. Van Gogh handled all that with them and on moving day had their crew leader meet with us before anything was started — just to go over how everything would work. A nice touch and definitely calming. Basically, it was just for us to get out of the way and let these guys do what they do.
On the other end, things went just as smoothly and about all we had to do was watch.
When it was all done I went out and got Pizza and treated the crew and ourselves for a job well done.
Now fast forward a few months. Recently I had sold a large very heavy armoire on Craigslist, and with the buyer in my apartment, I called Van Gogh and again talked to Jimmy (really nice guy BTW). We worked out a price over the phone and he said that it would need to be a flexible time for just 1 piece which was fine. We were thinking 1 or 2 weeks… Within 2 hours he called and said he had a truck that had finished early and could do the move. After texting the buyer and working out the details, they picked up the armoire and delivered it to the buyers that same afternoon.
Now how good was that?
Moving is stressful and quite frankly a pain. The Van Gogh people have their stuff together and know what they are doing. If we ever move again, we will use them.

I used Van Gogh a few months back to move my home a few blocks in Sunset Park. They seemed very experienced and assured me that all my furniture would be handled with care by seasoned members of their team.
Unfortunately, the guys they sent were pretty careless and didn’t use much common sense. I asked them to be very careful with a custom made murphy bed but only one guy was assigned to hold it in place when I warned them two were necessary. They assured me they had everything handled but seconds later I heard a huge crash because the piece tipped over.
At the end, I tipped the guys 10% because I wasn’t pleased (less than the 15−20% they said was customary) and they came back to the house to return it, saying it really wasn’t enough. Very rude and a bit intimidating. I would not recommend them.