The Bagel Factory – 17th St

Please replace your gruesomely annihilated, pigeon tainted sign.

The bagels and shmear will give you LIFE. The Nacho Macho was the best panini I’ve ever had. We came from Manhattan for the food and it was worth it. Eat here!

I come here whenever I want out meal, they do really good one. Very simple place, workers are always kind, easy go. Try out meal for sure, 100% good.

just moved into the neighborhood. was hungover as hell and in need of a cure. the sesame bagel with jalapeño & cheddar cream cheese was the nourishment I sought.

Amazing food, never disappoints! Always fresh bagels and the staff are incredibly nice!

My family and I have visited this place 2 or 3 times and have always been well satisfied. The entrance is a little awkward for my wheelchair but the staff have always been more than helpful assisting me into the place. The food is very good and a great deal. I look forward to our next visit.
Back again. This place is great. They consistently produce great food, they are very nice and accommodating.

This place should get 5 stars. But here’s the thing — they mess up my order all of the time! How hard is it to get 2 or 3 ingredients right on a sandwich? Today I added one item and of course I get home and it’s not there. Hey guys, I have an idea, write it down! No one cares that you can do it «from memory».
Write it down, get it right.

I LOVE THESE BAGELS. fresh, close, cheap. Usually the place is too busy to sit down, so I just pick up on my way back from grocery store. I WILL wait for that sesame whole wheat bagel if they run out. It’s my favorite. Staff is very nice and gave me an extra one for waiting:) Oh, and the lox is spot on.

I went here last week and l o v e d it. I’m a big bagel fan, but this place has bagel breakfast sandwiches to DIE for. I ordered the egg, bacon, and cheese bagel with a cup of just some regular, good olé coffee. The price was wonderful: I bought two of the sandwiches, a medium sized cup of coffee, and a large iced coffee and it was all roughly $ 13. It’s also very clean here and the staff is very kind! I can’t wait to go back soon!

This location has never let me down, though 10^th Street can be a little hit or miss for me. My toasted multi-​grain bagel with turkey bacon or olive pimento cream cheese always comes hot and crunchy but not burnt to a crisp. The counter staff is always friendly and things move quickly, even when it’s busy. I moved out of the neighborhood recently (someone recommend a decent bagel place in Cobble Hill; they’re all terrible!) but I find any excuse to come back whenever I can.

Rude staff who look like they absolutely despise you for being there. The woman in front of me yesterday had waited for a while for her food (they aren’t exactly fast and I don’t want to know what goes on in that kitchen). She got impatient and started to complain. The cashier started making sounds like a baby crying. There are plenty of bagel places around that won’t actively antagonize you, so I’d suggest any of them before going here.
Used to go everyday, but this left such a bad taste in my mouth that I’ll never go back.

I have been a long time reader of Unilocal and this is my first review. My experience yesterday was so atrocious that I must give The Bagel Factory a single star.
Yesterday I ordered through Unilocal for pick up. I was on my way to work and needed to pick up my wrap and go. When I got to the 17^th street location they said they didn’t have my order. They quickly realized the order was sent to the 10^th street location instead. They told me «we don’t deal with Unilocal».
I had already paid for my wrap and after much discussion they got their 10^th street delivery guy to bring the wrap over. (This totally conflicted with my original plan to grab and go – I asked if they could refund me? Nope. I asked if they could make me the wrap? Nope.) so frustrating. So 20 minutes later I left and was late for work.
When I bit into my wrap on the subway I had a foreign object in my mouth. It scrapped my mouth. I thought it was a chicken bone. It was a broken top to a plastic squeeze bottle. So gross. So incredibly gross. I am NEVER ordering from this place again.
I work in the food industry. I know things happen. But this was a BIG piece of plastic. I also usually would have gone back and given them a chance to make it up to me… But their guest recovery was terrible with my «pick up» order so I am not giving them the benefit of that chance.

The Bagel Factory isn’t my #1 bagel joint in the area, but it’s a damn good back-​up. It’s also the closest bagel source to my apartment, if only by a hair. But, hey, when you’re hungover trekking outdoors for some morning-​after sustenance, every hair counts.
The bagels here are medium-​to-​large in size, a bit flatter and wider in shape, toast well, typically stay fresh thru the standard 24-​hour hardening deadline, and other than perhaps lacking a little depth in the taste department, is your regularly satisfying Brooklyn bagel. My biggest gripe used to be that their Everything wasn’t fully coated with seeds and such, but rather a sprinkling, which was a pro for those who don’t like a garlic-​onion breath all day, and a con for shameless slobs such as myself. I’m happy to report they’ve since stepped up the seed-​per-​bagel ratio, so I’m back to being the latter these days.
The staff is a friendly lot. I say this knowing that when my wife goes in alone, they call her «princess» and more or less openly hit on her. Naturally, if we walk by and we’re together, I send her through the doors while I wait outside, since I’m not above selling her out for superior bagel service and maybe an extra in the bag now and again. #couplegoals?
Globally speaking, The Bagel Factory makes a pretty great bagel. On a local level, this joint isn’t gonna win any Best Bagel in Brooklyn awards, but it’s still solid, and I’m still a semi-​regular. That just speaks to how spoiled we are ’round these parts, and The Bagel Factory only helps perpetuate the city’s stellar bagel reputation.

Mediocre food. One thing I’ve gotten here that I absolutely hated was the bacon and egg. I think it’s turkey bacon which I wasn’t expecting and it had a weird after taste. I will never again order that. The bagels are typical. I feel it’s a little pricey, if I’m spending that much I would rather go elsewhere.

My friend and I were leaving Brooklyn and we wanted to have one last taste of the city. We were looking for some delicious bagels that would be fresh, crispy on the outside and doughy soft on the inside. These bagels were okay but not what we were hoping for. The Lox cream cheese was yummy. The other cream cheeses looked really good too. Just kind of a let down with the bagels…

Perfectly acceptable and quite cheap bagel sandwiches. Its possible my expectations for my first bagel in NYC were too high, but I don’t think Bagel Factory is as good as quite a few bagel places in my home town. Still, at $ 3 for an egg sandwich, I can’t complain that much.

Very small! Very nice staff! Wish I could have had it again! I had a egg sandwich on a everything bagel and my husband actually had a breakfast combo! So many options here! Lots of people in and out so kinda cramped at the tables to eat in, but we did it!

awesome breakfast right by my apartment in the south slope in Brooklyn. I don’t come back to Brooklyn more often than once every month otherwise I would be eating here almost on a daily basis.
I get the eggs with hash and they serve it with a bagel and coffee. Awesome.
in Fact I like everything here and the staff are very nice.
Highly recommended. Wish DC had few places like this

Pros:
* Solid bagels with just the right amount of chewy center and crispy crust
* Excellent coffee (I’m a coffee snob, so this means something).
* Friendly staff that always greet you with a smile.
* Great location right in south slope/​greenwood heights.
* Small interior with a few tables to sit and dine in or an option to sit at the street-​facing window bar.
* Decently priced fare.
Cons:
* The bacon is weird. It’s doesn’t undulate the way bacon normally does. It’s kind of just, flat. It still tastes good, just not crispy.
* Iced coffee here is hit or miss, sometimes it’s delicious and sometimes it’s watery. The hot coffee though is always on point (see Pro Numero Dos).

Holy schmoly, whatta smashing bagel shop! With a killer selection of bagels, flagels, schmagels and schmears* The Bagel Factory is sure to assemble several things to your liking in fantastical portions. Several cream cheese selections to be gawked at and regretted later at the scale, including variations of tofu cream cheese, jalapeño cheddar and more!
They also have amazing sandwiches including an eggs, pastrami and cheese sandwich on a bagel (which was my guilty non-​kosher pleasure when I was an omnivore and now it’s more of a wet dream I have from time to time as a vegetarian…)
The staff is probably the greatest and most upbeat group of guys you’ll come across (shout out to my man in the Ed Hardy hat serving up these hot toasted halo’s of doughboy heaven and the man that keeps it all together, Mohammed!)
*I may have made one of these words up.