Richard Haviland

Great plumbing service! Friendly staff.
Had the best plumbing price qoute
from
Thanks again! :-)

nice guys! prompt return of my call, came to my house within a few hours, fixed the faucet leak and checked other plumbing for possible problems. decent price.

Hired to run a new sewer line, which obviously involved breaking the floor in basement etc.
Committed to job, started job, then bailed out, passing the job on to another plumber, leaving home with a week’s delay in the work continuing.
Everyone likes an easy project which can pay as much as harder work – but don’t commit to a a job until something better/​easier comes along.
Talked the talk — then walked!

We love Richard and Brian! They have helped us time and time again — everything from bigger jobs like putting in a bathtub, to troubleshooting longstanding problems that no one else could fix, to coming to us at the last minute when we had a burst pipe and a flooded basement. Even when I was out of state and had to rely on them without physically being there — they were great. They are honest, reliable, responsive, reasonably priced and know everything. There isn’t a problem they can’t fix. It is rare to be able to trust someone so thoroughly — they treat our house as if it’s theirs. Plus they are just really good people. Can’t say enough good things.

These guys are outstanding. They showed up when Richard said they would and fixed the leaky pipes under my kitchen sink very quickly. He charged a very fair price. I would not hesitate to use them for a bigger and more complicated job. It is not often that you see a tradesman who consistently gets five stars from all the customers who post, but now I understand how Richard and his brother have managed it.

Rich and Brian just installed a new hot water heater. They were prompt and courteous and had the job done in no time. Good service at a fair price from nice people. It doesn’t get any better.

Professional, reliable, efficient, affordable, trustworthy, transparent, and friendly. What more could one ask for? Richard and Brian showed up on time, fixed two showers and a toilet in a half hour, explaining every step along the way with a smile, for a price below our expectations, with perfect results. They will be my first call for any plumbing needs in the future without hesitation. Highly recommended.

Having recently gut renovated a house in Brooklyn and subcontracted much of the work myself, I’ve run the spectrum of experience with contractors from great, to good to horrendous. Richard Haviland definitely falls into the great category, in fact it’s been the best working experience to date. Richard and Brian were flexible and happy to work around our schedules. Both are incredibly hard working, ensuring the work was finished even if it meant working later into the day. They were contentious, took pride in their work, not to mention they’re a friendly couple of guys to have around. Their prices were very competitive and in short, I wouldn’t hesitate to recommend them to anyone looking for top notch plumbing work.

These guys (Richard and Brian) are gold — On time, Fair price, Professional. I’ve used them for two jobs now. Both jobs went longer than predicted and they didn’t try raising the price. Need a plumber? Do yourself a favor. Contractors of this caliber are impossible to find.

Richard and Brian always get the job done «on time and under budget,» so to speak. They are completely free of greed – they seem committed to completing their work as inexpensively as possible. They show up reliably 100% of the time. The best plumber experience I have ever had.
Edited to drop a star. I’m sorry to harm the average but I feel I have to: Now that I’ve called Richard a couple more times, I have to say he never actually got his hands wet at our home. He takes my call or text and even will come over … then accepts no payment for his time and recommends someone else. Generous and kind but not what you expect when you contact a plumber. If his B team were 100% great that would be okay – they’re decent, but south of four stars. Not sure what aspect of plumbing Richard actually does.

Richard and Brian are awesome. I have never had to hire a plumber on my own before, and I was really worried that I was going to get ripped off or screwed around if I chose the wrong people. Luckily these guys are definitely the right ones to call: professional, reliable, friendly, fair, and affordable.
They quickly fixed the problem that I was having with my shower, despite the fact that it was a weird brand and the manufacturer was not exactly easy to deal with. Without their persistence and follow up with the company, this probably could have dragged out for weeks or months. They also kept in good communication with me between their two visits, so I didn’t have to guess where they were in the process of obtaining the necessary part.
It is such a relief to know that there are true professionals out there like the Haviland brothers. I can’t recommend them highly enough!

More praise for Richard and Brian!
They fixed my leak quickly and efficiently; had excellent, frequent communication between visits; were willing to come on a weekend and after business hours to suit my schedule; and charged a fair price.

Richard and Brian were the best plumbers I ever used. They were extremely patient with my elderly mother. They took their time and went above and beyond what they needed to do. They were very accomodating. They always answered their phones and replied to texts immediately. They were extremely reasonably priced. I never write reviews but I felt compelled to do so. I would highly recommend them to anyone who asked.

Richard and Brian were dependable and helpful! I appreciate that they always checked in on their repairs and made themselves available when we had questions via phone or text. They made room in their schedules to help our leaky toilet, and explained to me exactly what the issue was and made the repairs quickly and cleanly. Richard promptly gave us an appointment time, and texted to confirm or if he needed to push the appointment back.
Really helpful, honest guys!

Richard and Brian were right on time, thorough in their investigation of our problem, and didn’t even try to charge us for their tome when they realized the problem wasn’t what we thought. Would highly recommend them.

I also had to join Unilocal just to review Richard and Brian. These guys are absolutely amazing! They are dependable, trustworthy, and spend as much time as they need to get the job done right, every time. They often suggest creative solutions and work with you throughout the entire process to achieve your goals and stay within your budget (for everything from installing a complicated plumbing situation for a washer/​dryer to simply unclogging a basic drain).
I feel very lucky to have come across Richard and Brian via Unilocal and wanted to add one more shout out for these guys. Do yourself a favor and give them a call!

Richard and Brian are awesome, reliable, do a good job and charge affordable prices. Totally recommended!

Still panicked after walking into a flooded kitchen, I immediately Unilocaled for a plumber in Brooklyn and came upon a couple nice reviews of Richard. I called him, and he was able to come by that same day to make an assessment. He came on time and was accompanied by his assistant, Brian, and they spent a good while diagnosing the problem. He was honest and offered me either a quick fix or a more permanent solution… I chose the latter. He said he would have to get parts and return the next day, and he also gave me a price quote.
He showed on time the next day with Brian again, and they spent almost 2 ½ hours re-​piping everything under the kitchen sink and running a snake through. The work was done efficiently and thoroughly, and after speaking to a few friends I found out that Richard is more than fair when it comes to his prices. To top it all off, Richard is a really nice guy and easy to talk to.
I am extremely happy to find yet another gem through Unilocal

Fantastic service, reasonable price, very responsive. Ideal personalized service. Came when they said and fixed the problem. Now why can’t they all be like that?

Richard Haviland is a rare find. I needed a plumber to do some work in Brooklyn, but I did not have the time or resources to go to Brooklyn to find one. So, of course, I went to the web, Craigslist in particular, wading through a lot of ads and promo-​posts that looked suspect at best and downright deceitful at worst.
I was beginning to get worried when something about Richard’s post caught my eye. I can’t even tell you what it was to this day; it wasn’t flashy or bombastic — maybe that’s what it was, who knows. But something made me call him — and so far he has turned out to be the best tradesman I have had going into that building on a regular basis.
He investigates the problem, gets in touch with me to review the details, we settle on a cost — always reasonable — and a course of action, and he gets the job done, letting me know the final bill. Work’s done, tenants are happy and all is right with the world. He is a man of his word.
And did I mention that I have yet to meet him face to face? That’s right — we’ve been working together now for almost a year, and he and I have been nothing more than voices on the phone to each other with a little bit of cellphone technology mixed in.
Sure, I have a guy in the building who works as a go-​between for the residents and for followups. But Richard and I have been operating on a virtual handshake for almost a year now, and more than once he has shown himself to be not only a very good plumber, but a man with integrity and a compassionate heart.
I am very fortunate to have come across his post in Craigslist. I know exactly What led me to him! And I just want to make that known to anyone else who needs some plumbing work done in Brooklyn and would like to deal with a real decent human being. Thanks a lot, Richard!