Mazzone Hardware

When you’re below a certain age you probably don’t know what a true «neighborhood» shop is like. One where you enter and they say hello (and not like a robot). They ask if you need help finding something and then actually take you to the exact location (versus feigning like they know and annoyingly pointing you to a far away location). They throw events for the neighborhood to encourage community and have great activities for children during them.
Well, millennials, rejoice! This is that neighborhood shop. The staff is friendly, knowledgeable and courteous. They have stock of the things you need and know where everything is. They care about the residents and it shows when they throw street festivals and give back.
If you’re looking for something hardware store related (or seasonal too), and want to promote and encourage local shopping while getting amazing service and a fair price head on over to Mazzone.
Bonus: they also have a great, reliable locksmith that works all the time. Don’t get scammed by Googling for a locksmith and finding a service that will only drill your lock and gouge you.

Friendly and knowledgeable staff that would rather sell you nothing than the wrong thing.

A hardware store that makes me feel welcome and appreciated. They have a lot of staff and very willing to help me. A welcome change from the usual. I tend to avoid hardware stores if I can help it. Thanks guys!

Amazing staff! I stopped by on a whim to see what they could suggest for an indoor table far from my south-​facing window. A handful of recommendations were given with explanation of other variables to consider and when they mentioned that a specific fern couldn’t really get overwatered (which I tend to do) and that it would get huge (which I want) I was sold! And it was so affordable! Then another staff member mentioned their favorite soil and then after chatting with my original staff person for a second she gave me a free cut from a spider plant! And THEN when I went to the cashier THEY got genuinely excited for me and my spider plant cut, too! Best experience ever.

This is an amazing hardware store. We come from BK Heights specifically for Nelson and his amazing work with our lighting! He re-​wired two lights for us — essentially bringing them back to life. Not only did he do a great job, but in advance of the work, we sent him photos, he emailed us back very quickly and gave us great guidance. He was so thorough and nice; I wish everyone took as much pride in their work and in making customers happy! We will definitely be back and spreading the word!

I love Mazzone! Friendly staff, and stocked to the ceiling with what you need. There is even a gentleman on staff who completed some bench work for a vintage ceiling lamp I needed rewired. Sometimes on my way home from work, I’ll stop off at a big box retailer and it amazes me that they never have what I need. I’ve finally learned my lesson to just go straight to Mazzone… The weekends there are very lively too, I always feel like I’m at a family picnic. A neighborhood gem for sure.

These guys are great. Knowledgeable, patient, family run and neighborhood oriented. They also have a great outside nursery area which they open up in-​season which has good inventory for a store right in the area.

They have everything you need.
Great service. Educated staff. Fair pricing.
They do it all.

Hands down best customer service in the neighborhood. It doesn’t matter if you’re buying a .25 cent bolt or this years Christmas Tree. Good people

I think this is my first Unilocal review. I have never experienced such specific, patient, efficient customer service before heading into Mazzone hardware.
I am putting up a Bed Bath & Beyond shelf in my bathroom. The plastic anchors and screws I had weren’t going all the way in to the holes I had drilled. I needed (so I thought) shorter anchors and screws… I couldn’t find them while looking myself (very much appreciated letting this girl LOOK on her own for a bit in the hardware store, by the way), and after explaining my bizarre predicament, realized shorter items don’t exist.
I needed a new drill bit, one that could go through *anything*… even the brick I had apparently drilled into. Only $ 6! Drill deeper w/​that, and some replacement anchors (as I had bent mine with hammering) and I was out of there in under 8 minutes, about $ 8, learned a few things, and felt empowered to move forward w/​my project.
I live in Prospect Park South. Only in Carroll Gardens for a babysitting job. I will trek here again with pleasure. Whatever they’re doing here, it’s right on the money.

I went to Mazonne because I had a plant in tough shape. I don’t know anything about plants, somebody gave me one. Sylvia told me email her pictures of the plant. Then she told me bring in the plant. I brought in the plant. Sylvia knew just what to do. She is like the grand sorceress of botany. She took the plant and threw it in the air. I said Sylvia what are you doing?!? When the plant landed it had a new clay pot home, new soil, fertilizer, water and all trimmed. I couldn’t believe it. It was magical. Also, she showed me everything she did and told me how to take care of the plant in the future. So, I learned something that day and also saw some magic. People who work here, very passionate about what they do. 5 stars.

I bought an xl BIG GREEN EGG from these guys, the service was top notch! I’m a super happy camper, I’d recommend these guys to all my friends. It’s important that little shops like this stay around, you’d never get this kind of care at Lowes or Home Depot. A+++! Keep up the great work guys! Thanks Soto!

Excellent customer service! Ask for Randy in the garden center and you will get amazing help and service.
Stopped in with friends to fill a window box and the service, selection, and overall feel of this neighborhood garden center was fantastic.
Lots of green varieties, pretty flowers, and so much to choose from.
If you’re doing a garden or planting project for sure check out this spot and you’ll get some great customer service!

Soo helpful! Jimmy helped me find everything fast and gave great instructions on how to install.

I live in the hood, and I feel great that Mazzone is on the corner. I know everyone, they are helpful, kind and everyone listens well, to what I need. This is a great place to have in our world of corporate stores. I’m glad to walk by, hey man how you doing!!! a small
family on my corner¡
The garden shop, I can say enough good things about the garden shop!!! Charming,
knowledge .bright Sylvia is a rose in the garden. I am often overwelmed with her real pleasure in what she does. Super polite and attentive, watchful, considerate, and sincere. More than that she is personal, this is why its always packed. I have a beautiful selection because she has a great esthetic. Super polite and attentive, watchful, considerate, and sincere.
Her right hand Randy is alert and aware and they make a great team. He is obliging and responsible, very aware of what is going on and what people are looking for quick to
respond. outsanding in everyway.
Honestly, sometimes I just buy because of them!
Thank you all!!!
Cheers.

These are the nicest people in Brooklyn. And Sylvia in the Garden department is the best. She helped put together two masterpieces for flower boxes. I always get what I need here with wonderful service.

Every time I’m here, the employees are all so friendly and helpful. If they’re unsure whether or not something is in stock or where it’s located, they go out of their way to find an answer.
They have a nice garden section as well — they even allowed me to borrow one of their hand carts so I could wheel my purchases home (I didn’t want to wait for delivery).
Overall, very pleased with the experience I’ve had here — great customer service and decent selection. Would highly recommend.

5 Stars for their locksmith, Christian. Meant to write this review ages ago as Christian did a truly phenomenal job replacing our deadbolt with a Mul-​T-​Lock as well as the lock set for our entry door handles (that was having serious problems). This wasn’t a simple swap out job as the 25 year lock set was from manufacturer that no longer exists and would have been impossible to replace. I had spent a day trying to fix myself and within 30 minutes Christian was able to undo the damage I had done and get the lock working like new. Christian is by far the best locksmith I have ever dealt with. Super fast, friendly, honest, and fantastic pricing (was ¹⁄₃ less than other locksmiths I talked to).
Aside from Christian, I have always had a great with Mazzones. Staff is very friendly and knowledgeable.

Have to give a huge thank you to Mazzone’s. Our company had a client and I needed a last minute paint delivery to complete the job on time and the girl who answered the phone was nothing but pleasant and helpful. Not only were they able to get the paint there for me on the same day, they do so within an hour and a half. Prices were reasonable and the customer service was just wonderful. Made my life much easier. Thank you!

Great store. Has all the basics and more. Friendly, knowledgeable staff, nice garden selection, and great contributions to the community.