This was my favorite madewell I visited while in NYC. There is tons more room to move around, it’s more organized, and the staff is 100x friendlier than the people I encountered in soho. The sale section was easier to shop. The stylists are amazing and are super helpful with any questions you may have. I love it here!
Z C.
Place rating: 3 Brooklyn, NY
This Madewell store has been very«Brooklynized,» if you will. The sales associates there are for the most part very professional and helpful. However, there was this one time I got free monograming done in store for a small wallet I bought a while back and they ruined it pretty badly! They pressed onto my wallet too hard and cracked the leather and the monogram gold foil was broken. I was so upset but they offered to send me a new one from another store, so lucky for them I was fine with the arrangement. The girls who monogrammed my wallet were talking while doing it and didn’t pay careful attention to what they were doing. They are offering free monogram again this week, I don’t know if I wanna take a risk although I really want to personalize a few of my Madewell items.
Little B.
Place rating: 1 New York, NY
The store clerks are racist. Especially the tall blonde twinkly one, he whispered«my god she’s Chinese» when obvs I am a proud African American man. Go back to Idaho Macaulay Culkin!
Sloan C.
Place rating: 1 Brooklyn, NY
I will not shop at this Madewell location under any circumstances. If you’d like to pay full price for items that are on sale both online AND at every other location in Manhattan, then look no further. I have been in at least 3x during 30% off sales to find NOTHING marked down to the sale price. Shame shame.
Dianne R.
Place rating: 4 Brooklyn, NY
High quality clothing, accessories, and leather goods — but priced to match. The staff here are very friendly and are extremely helpful with finding you a size, ordering online when not available in the store, or setting you up in one of their large fitting rooms. Overall the store is well kept(it recently opened) so shop here while not that many people know about it yet. I would shop here all the time if it weren’t for the price — $ 200 for a cashmere scarf?!?(Faint)