Happy with the level of service selection and price. Prior to going to Levla our family used sears optical and this is a huge step up in service without much of a cost increase. Everyone here is nice and knowledgeable.
Sam S.
Place rating: 1 Sparks, NV
Stay away! Absolutely worst place to buy eyeglasses or sunglasses. They are a ripoff They hung up on us 6 times My wife needed new eyeglasses, we visited the store, she liked a Gucci pair which the owner said he can do for $ 320 and $ 120 for prescription lenses. We finally agreed to pay $ 400 and he confirmed that he accepts credit cards. I paid $ 80 cash deposit and left. My wife was back a few days to pickup the pair, and this time the owner insisted that she pay cash. She handed him $ 200 and the remainder she put on the credit card. She got home and wore the pair for a few hours. She experienced discomfort on the back of ears and decided to call and return. My wife was told they don’t accept returns or exchanges and there’s nothing she can do because the demo lenses on the frames were thrown out. I called him up and said I will take the hit on the prescription lenses, take the frames back, guy gave me the same excuse and then he decided to hang up on me. I called again the lady picked up and she hung up on me too. They have no clue about customer service I am taking it with my credit card company for the $ 120 and I will be sure to never go there again FYI the same frame on amazon was selling for $ 170 Horrible experience