Furniture Factory Outlet By Futonland

Brooklyn, United States

4

Open now

10 reviews

Accepts Credit Cards

Contacts

QR code, vCard

Telephone:
+1 718-349-8640
Website:
www.futonland.com
Address:
255 Calyer St, Brooklyn, NY, 11222
b/t Newel St & Diamond St
Greenpoint
Nearby public transportation stops & stations:
0.2 miGreenpoint Avenue (G)
0.3 miIndia Street & Manhattan Avenue
0.4 miB62, B32
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Parking
Street
Bike Parking
Yes
Wheelchair Accessible
No

Today

Today 9:00 am – 6:00 pm
Open now
Local time (Brooklyn) 11:37 Thursday, 28 November 2024

Business hours

Monday 9:00 am – 6:00 pm
Tuesday 9:00 am – 6:00 pm
Wednesday 9:00 am – 6:00 pm
Thursday 9:00 am – 6:00 pm
Friday 9:00 am – 6:00 pm
Saturday 9:00 am – 6:00 pm
Sunday 11:00 am – 6:00 pm

Description

Specialties

Your source for innovative convertibles, featuring organic and natural mattresses. We make custom futon covers, pillows, accessories. Custom Foam Cushions, Hardwood bunk beds, platform beds, and much more. For Best Selection And Huge Inventory. Home designers and decorators welcome. Fabric sold by yard.

History

Established in 1995.

In September 1995, Futonland opened the doors to its first retail furniture store in Elmhurst Queens, New York City. The goal of our company was to offer consumers products and services of unmatched quality and best prices. Since that time we have enjoyed tremendous growth. Today, we are proud to serve customers nationwide with help of our website. Nevertheless size alone is not the measure of our success. Rather, it is the faithful commitment to our founding beliefs:

Provide our customers with long-​term value on every purchase

Uphold recognition for our brands by excelling at everything we do

Maintain business practices that benefit everyone involved

Create a working environment that allows the highest quality of customer service to come forth from every employee

Develop an everlasting relationship with our customers based on loyalty, respect and mutual benefits

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10 reviews of Furniture Factory Outlet By Futonland

No registration required
Place rating: 4
New York, NY
Futonland really came through for me when I was in a tight spot, and I’m grateful. I had ordered a convertible sofa on amazon a couple weeks before we were hosting overnight guests, and it was a horrible experience when it turned out the merchant had never shipped the thing (the tracking info was for someone else’s order). So there I was with about two days left to get a sofa bed, and most places can’t even ship something out in that amount of time (least of all the company that had messed up my order in the first place). I had visited the store on the UWS before, but it really didn’t have much to look at, and one of the sales guys was pushy and made it sound like I had to schedule deliveries way ahead of time. That wasn’t the case when I called the outlet in Brooklyn; they got a sofa I wanted on a truck the same day. it’s not a bad one, either!
Place rating: 5
Brooklyn, NY
Great prices, quality product, very helpful staff. Highly recommended. We quickly and easily found the sofa we wanted and in our price range.
Place rating: 1
New York, NY
Avoid ordering furniture from here, it is not worth the hassle. When I ordered my couch it was listed as In-​stock and I was told I could receive it within a week, so I scheduled delivery. The day before delivery I was called to say the couch is now back-​ordered for 3 additional weeks. Disappointed but I rescheduled. Since I was moving 400 miles away, I rented and packed a Uhaul to be there for the couch delivery on the re-​scheduled day. I received a confirmation call that my couch was loaded on the truck and would be there the next day between 12pm-​3pm. 30 minutes later I received a call that the my couch would not be delivery because futonland didn’t even have possession of my couch from the factory and it was going to be days more before they could deliver it. It was finally delivered later that week by one person who just dropped the couch fully packaged in my apartment and left. What terrible customer service for customers spending hundred of dollars on products. The discount is not worth the headache.
Place rating: 1
Manhattan, NY
Bad experience here. The salesperson lacked basic knowledge about the furniture, multiple mistakes were made with the order, a few of the items were delivered only after a reminder. Even worse, they refused to take a return.
Place rating: 5
Brooklyn, NY
I needed to replace my old livingroom couch with a sofabed. I checked out Futonland’s website and couldn’t believe the reasonable prices on some of the stuff there. I settled for the Divan Delux Kalinka Brown Queen Size Sofabed marked down from $ 1300.00 to $ 989. I did one better. I decided to take the floor model for $ 799.00 instead. Not only that, it was delivered in two days. Just in time for the 4th of July weekend. I didn’t have to wait two weeks, THEY ROCK!!!
Place rating: 5
Brooklyn, NY
I whole heartedly recommend Futonland. I spent weeks looking for a pull out couch for my new apartment, during white sale month. I scoured the internet for deals — Macy’s, West Elm, Jennifer’s, you name it. Nothing was available immediately, few items were even in store and could only be purchased sight unseen… it was an ordeal. I went to Futonland on a whim and the whole process took about 6 hours, from pushing the door to delivery. Ask for Stan! He helped me figure out what I needed, threw in a few deals, and got me same day delivery. Boom. Now I have a great quality futon.
Place rating: 5
Manhattan, NY
Igor, David, and Alex were wonderful with helping me move in TONS of furniture into the 6th floor of a walkup building — not an easy task by any means. I couldn’t have done it without them, and the furniture looks great. Without me even asking them, they were so thoughtful to place one of the desks I bought onto little temporary cardboard stoppers so the metal ends of the legs wouldn’t scratch the hardwood floor.
Thank you! Great service!
Place rating: 5
Brookline, MA
Bought a full size loft bed for my daughter’a tiny apartment. Amazing quality and very good customer service. The delivery guys forgot to bring one part and another employee delivered it at 8 pm on the same day way past his shift. Thanks Michelle and Pedro! Made moving experience very easy.
Place rating: 5
Brooklyn, NY
Very nice people. I knew what I wanted, a wardrobe made by Palace Imports, and found a competitor selling the item for less. They immediately met the price and were very nice about it.
It was a new item for them, not in stock but it arrived in 2 days for me to pick up.
There was 1 piece missing, not intentionally since the were unfamiliar with the item.
They not only go the item right away, without any argument or having to call them back after my first call, they delivered to my house the next day at no charge.
I wold definitely go here again for anything they sell. Thank you Stan and Eddie.
Place rating: 4
Emeryville, CA
Comfortable queen sized futon mattress for around $ 200. The guy working there helped me pick one quickly and gave me a discount. Delivery was going to take a few days, so they helped me load it into the car. Whole thing took 15 minutes. Not bad for an errand that I expected to take all afternoon.