Frameworks

Didn’t have a great experience with this business. Needed a few of pieces framed, got a decent quote, but completion took two and a half weeks longer than expected (in total over a month door-​to-​door). No one called to inform me of the delays or why there was such a delay. The work itself was lackluster and sloppy. There were chips and cracks in one «new» frame, and the other was mounted crooked. I made this known the the proprietor and the work was fixed slightly and came with a tacit apology. Also had to wait 20 minutes more for this to be done. Overall, I found the work to be both amateurish and unprofessional for a frame store. I don’t plan on returning to get anything done here.

Great place — professional, talented, incredibly helpful & reasonable. Helped me find the most affordable way to frame two vintage prints. Sometimes I feel like framing stores pressure you into spending too much — I definitely felt quite the opposite here. They were honest, patient, and had a great aesthetic sense. Plus, they completed my framing in one week (much faster than other places I’ve been to) & they did a beautiful job. Highly recommend! I will be coming back.

They beautifully frames some prints for me. I actually changed my mine about the frame I wanted and they were very accommodating, letting me come back the next day and change my order without a problem.

I cant recommend them more highly. The team there did a wonderful job framing two posters and using their museum quality reflection free glass. They are friendly and knowledgeable and complete the work on time.

This place deserves NO star. A good business should only require 2 trips — drop off and pickup.
We were there after x mas to get a valuable fairly large print framed — worth a grand and about 32“x32″. They asked a grand for museum glass and frame. We didn’t haggle as we wanted it framed the right way.
We were suggested to use a floating technique that turned out disastrous. The print sagged and drooped after hanging for one night. We took the frame back to get it matted (that’s one cab ride). They matted the piece in it’s original shadowbox frame. Took it home and the print popped out of the matte and edges were slightly bent by the matte (that’s second cab ride)! We went back again (third cab ride) and this time they framed it the right way, no shadow box, just glass right on top of the matte to keep it flat so nothing falls out. It didn’t make up for the fact that they’ve DAMAGED our print!
We would’ve complained to BBB but theyve have done 2 good things. After packing and carrying the frame back and forth, the frame was a little damaged around the edges and corners. So we waited another week for them to order a new frame. After this crazy ordeal, they paid for our cab fees.
I was going to suggest this place for less expensive prints and smaller projects… but after 6 months, the frame has warped. It left cracks where the vertical and horizontal make 90 degrees. It no longer lays flat on the wall, the sides come out and are bent. Such poor quality frames, wouldn’t be surprised if they were made of cheap particle board.
We definitely feel like we got ripped off. This wasn’t worth a grand to frame.
Do NOT use Frameworks Dumbo for museum quality work. They are not masters of the craft.
They DO NOT even carry quality frames.

I was quite pleased with both the prices and the service that I got when I came into Frameworks to have two fairly large art prints framed. I had some questions about the best way to display the pieces, and the salesman was very knowledgeable and took plenty of time to explain all of the available options – he was definitely not rushed and didn’t pressure me at all. It’s a very laid-​back feeling space and both of the gentlemen that I’ve worked with were very friendly. I’ll definitely be returning.