Flower Design By A & M

Anna never disappoints! She is so very creative!
Beautiful work! My family has ordered many arrangements and bouquets from here and they are always a hit! Love receiving flowers from this shop!

Anna did the arrangements for our wedding and they were amazing. All the guests commented how great the arrangements were. Anna even provided boxes for the cards free of charge. We had a Jewish wedding so Anna also made the chuppah. It was spectacular. The wife was very impressed and that’s all that really matters.

Anna did the centerpieces and bouquets for my wedding last week! She did an amazing job and really really is good at designing. I gave her inspiration and told her the colors I liked she really pulled it off and the flowers for my wedding were GORGEOUS! I highly recommend her and trust her taste!

This is my favorite place for flowers: whimsical, fun, and tasteful arrangements!!! We’ve been ordering from the shop for years when it was still on Brighton.

I ordered flowers from Flower Design by Anna to be sent to my mother at her office. I specified that I wanted ALL PINK FLOWERS. The florist asked «Is it okay if I put a few white flowers in my arrangement»? My response was «A few, but it should be mostly PINK.» When my mother sent me a picture of the flowers I was so upset. They were ALL WHITE with a few little pink flowers.
When I called to complain she told me «You did want white, you must not remember what you wanted» and then proceeded to say «What do you want me to do about it?» I asked for a refund, or to be fair half of my money back (The flowers were NOT cheap). She refused and said the only way I was getting any money back is if I returned the flowers. I said that will not be necessary and I thought the conversation was over.
A few minutes later I get a phone call from my mother saying that the Florist called her at work and asked if she could come pick up the arrangement and provide new flowers!!! I immediately called her back and expressed how unhappy I was that she called my mother at work on her birthday and again she said «What do you want me to do about it?»
I am disgusted by this whole experience and I will NEVER use this florist again. The arrangement was beautiful, but it was NOT what I wanted. It was NOT what I ordered and when I called to complain she was not helpful nor was she professional. She talked over me while I was talking and did not listen to a word I was saying. She completely crossed the line when she called my mother at work. The only reason she had her phone number was because she needed it in case she couldn’t find her to deliver them in the first place. All I wanted was to be treated with respect. I never cursed or raised my voice at her, she was completely rude, unprofessional and irrational.