I used to love Cookie House. And when I say used to, I mean as of a few months ago. For the past year or so, I stop by Kings Plaza EVERYWEEKEND like clock work to get some old fashioned and chocolate chip cookies from Cookie House. They undoubtedly make the best butter/sugar and chocolate chip cookies I’ve ever tasted. But here’s my problem; their quality has gone steadily downhill. As a previous reviewer stated, they used to have FRESH, CHEWY cookies straight out the oven. That is no longer the case. It seems as though the cookies are baked to a hard crisp, especially the sugar cookies, which come out of the oven looking brown and over baked. I get to the mall early because I hate when it gets crowded around noon, and it’s rare that the cookies taste fresh; they are hard, crumble easily the way older cookies typically do, and have a slight stale taste at times– MEANING, they put out cookies FROMTHEPREVIOUSDAY. One of the workers who knows me well from going so frequently even told me so before I bought a batch, and I appreciated her honesty. So, if you’re getting one of the popular flavors, like chocolate chip or oatmeal raisin, you should be fine– they constantly bake a fresh batch of those. But Old fashioned, chocolate chip pecan, double chocolate, even macadamia at times– ask to taste one first or don’t bother.
Tammy L.
Place rating: 4 Brooklyn, NY
Cookie House & Pretzel has an extremely quick service. You get what you pay for here, not the yummiest cookies, but very cheap. Heads up — the chocolate chip cookies are hard, so if you like the soft and chewy ones, I’d suggest you stay away. The only other I got from here are the brownies, which were meh. This is a nice place for a quick sugar fix.
Rebekah T.
Place rating: 2 Montrose, NY
Now I know one thing: make sure the pretzel is fresh before buying it! I wanted to given them 5 stars, after having so many fresh and delicious pretzels here during the pass year, but what I got here today is a pretzel that I know was made yesterday! It is impossible that this pretzel was made today. The Kings mall open at 11, I bought the pretzel at 12. It’s either that, or they lost the magic. Check freshness before buying!
Missfrasier1 ..
Place rating: 5 New York, NY
Great store to visit. They have the freshest cookies on the planet. Their lemonade is fire. Been visiting this place for my entire life.
Camille M.
Place rating: 5 Brooklyn, NY
Magnificent. I’ve been coming here all my life and have never been disappointed. My favorite are the chocolate chip, chocolate chip with pecan, oatmeal raisin, and old-fashioned. Every time I come here and pick up a batch of all four. I love them. No matter how many times stores change at Kings Plaza, this one stays.
Maria D.
Place rating: 1 Brooklyn, NY
It’s been years since I had these cookies and today gave into my craving. Years ago they had an authentic flavor and were wonderfully warm and chewy. Unfortunately this is no longer the case, and I will never waste my money on this garbage again. Lastly, the girl waiting on me looked incredibly bored and couldn’t even muster a thank you. Staff should be better trained in customer service.
Staci S.
Place rating: 4 Wantagh, NY
Came here on a friends recommendation that is s pastry chef so I trusted her judgement! I had to pick up cookies — or something to bring to a party today and thought cookies are fun and delish! So of course I didn’t have anything to eat except for my usual shake for breakfast — yes I can be a health nut at times! So I start off with greens and fruit juicing with vegan protein… As I enter the smell was so intoxicating I think I started to drool. Everything looked so good and smelled good! I decided on a mix of cookies but ended up eating three chocolate chip right away — a true classic ! I hope there’s still some left by the Time I get to the party :)
Sonjay M.
Place rating: 5 Brooklyn, NY
This place is a part of my childhood. As soon as you walked into the mall, you can smell the butter and chocolate from the Cookie House stand. Their cookies are always fresh and delicious. I don’t remember the price, but they aren’t expensive.
Myrisse D.
Place rating: 4 Canarsie, Brooklyn, NY
I can’t give them a 5 stars because the staff is really not friendly but otherwise those are the best cookies ever I used to buy a lot of them but I will seat there and stuff my face so now I only get 5 it’s the max No matter what time u get there they are baking so if you love them warm just wait a few minutes and you can get a fresh batch Try the chocolate chip /oatmeal and also the chocolate brownie I don’t get too much for the drinks but milk is always good
Lola O.
Place rating: 4 East New York, Brooklyn, NY
I love the salted pretzels and I get the white chocolate macadamia nut cookies. The staff is always a hit or miss
Wilkie J.
Place rating: 4 Manhattan, NY
It’s hard to walk past the Cookie House in the mall and not want to have some cookies! My favorite is the old fashioned style but you can’t go wrong with any type. Just be careful the pricing is by the ½ pound so it can get a bit expensive. They also have great smoothys and fresh pop’d popcorn. For breakfast they have an assortment of muffins, bagels and rolls. A must stop by when in the mall.
Angela P.
Place rating: 5 Brooklyn, NY
Quite honestly when I come to the mall, the last stop in the mall is this place. The aroma of it fills the entire floor that it is on. The cookies are pretty good, but the pretzels are to die for. They have multiple flavors and dipping sauces. The smell just makes your salivate. There is always a line so try to map out your shopping time and the pretzel house time. It is a must go and buy when you are here.
Geoff P.
Place rating: 4 Brooklyn, NY
I hate coming to Kings Plaza but when I do, this is a definite stop! The cookies are delicious. I always have to get my gf some soft chocolate chip cookies from here and the people who work here have always been nice to me. I will probably end up here in the coming weeks again. As much as I hate this mall, I have to go back for the cookies!
Alice E.
Place rating: 3 Brooklyn, NY
fine cookies to eat on the lower level of the mall. Nothing special…
S S.
Place rating: 5 Bellerose, NY
My childhood ! Love these cookies, always fresh and warm out the oven … the smell filled the mall with its chocolate goodness. These are small cookies packed with flavor
Louis P.
Place rating: 4 Brooklyn, NY
MMMMM I love this place so much! It’s the first thing you smell on the lower floor of the mall when you walk in from the garage, it’s such a welcoming place with sweet treats to satisfy you while you shop! My wife always gets the chocolate chip cookies and I go for either the Macadamia nut or peanut butter! We also enjoy their lemonade and sometimes a smoothie, although you have better options for that in the mall. So good with a decent price and an ok staff.
Melissa N.
Place rating: 5 Brooklyn, NY
omgosh i love this place. when i was younger, it was too expensive to get the whole pound so we’d usually only get a few cookies in that plain white bag :( Now that i am older, the cookies are more expensive, but i get myself the bag that represents where i got the cookies from =)* The chocolate chip are my favorite, but they have chocolate chip with peanut butter, oatmeal raisin, etc and they always taste so homemade. There’s usually a line, but it’s worth it! I prefer them to be a little chewier, but many times they are more crispy. BUT what is cool about them is that you can leave them for a few days and they soften so they are still delicious even if you have a lapse in memory! :) The bf hates going to KP, but i like to come here and Gretel’s pretzels for my overly expensive snacks :) *proud :)
Akeem H.
Place rating: 4 Brooklyn, NY
I like their cookies they’re pretty awesome with a cup of coffee
Justin L.
Place rating: 5 New York, NY
THECOOKIEHOUSELIVES No longer in its hut in the middle of the food court, the Cookie House is now a storefront. While the smell of freshly baked chocolate chip cookies isn’t as all encompassing as it was years ago due to the placement of the ovens further away from the counter, that familar smell still lingers in the air nearby. The counter staff was just fine contrary to what other have said or just«heard» in their postings on Unilocal,even though I had a small order. I would like to try their pretzels sometime, but I had just eaten at Nathan’s and it was time for a serious dessert. The chocolate chip cookies were as good as when I was a kid. When they’re fresh and oozing chocolate, they’re among the best cookies I’ve had. And I am a fucking cookie monster. I wish I had gotten a half pound just of these instead of a half pound total. The chocolate chip peanut butter, double chocolate chip, and oatmeal raisin were also great examples of their respective genuses. There was definitely an element of nostaglia walking home with these in the bag; I couldn’t stop looking through the bag’s window. But I was shocked that this institution has held up so well in less-than-ideal conditions for all these years. To those who won’t come here because it isn’t «gourmet» or «authentic» enough for you, well do us all a favor and stay away! Eat your overpriced, overrated junk in Manhattan, and leave great places like this to real people like the ones who have posted here. Authenticity is the biggest bullshit buzzword that people like to throw without even knowing what it means(runner-up is taste). Authenticity is about more than fufilling an archtype which may or may not be accurate/applicable: it’s about honesty. The name of the business is Cookie House. They make the best damn chocolate chip cookies in Brooklyn. That sounds pretty real to me.
S S.
Place rating: 5 TRINITY, NY
Super fresh Pecan Fudge Brownie!!! It tastes as good as it smells. I love their brownie. It wasn’t that sweet. It was prefect!!!
Nora A.
Place rating: 3 New York, NY
love the cookies only when they are warm! their lemonade is TOOGOOD! Some of their employees are bitchy(especially the black girls) and some are nasty and 1 or 2 really sweet. they need to hire people with at least some sort of people skill.
Carlos C.
Place rating: 4 Brooklyn, NY
The Macadamian cookies. My new crack, lol. So addictive. This house sabotaged my diet. Oops! If you don’t love fresh baked cookies, than you don’t know what you’re missing.
Amy W.
Place rating: 5 Manhattan, NY
«$ 10.00 dollars of chocolate chip pecan please and I want a bag with the window.» The bag with the window has two tabs on the top that closes to insure the cookies will maintain fresh. Love, love, love these cookies. The butterscotch pecan cookies are good too! *-*!
Jaclyn L.
Place rating: 4 Brooklyn, NY
:yesterday standing in front of Cookie House with my friend Marissa: Me: «How many cookies you want Missa?» Marissa: «One peanut butter is fine.» Me: «Are you kidding me?! Get two so you can get your own bag and not contaminate my cookies with peanut butter.» Marissa: «I’m not that hungry it’s fine.» Me: «Hi! Yes, I’d like four chocolate chip, two macadamina, and one chocolate chocolate chip and two peanut butter — separate bag for those please… I don’t want them touching.» this was followed by an eye roll and I paid $ 5.00 flat. No napkins… I’m a rebel fingering-licking nut. Marissa: «You have any left?» Me: «Idk if I can share — your fingers smell of peanut butter and I flipping HATE peanut butter. And besides… I ate them all… and I’m feeling sick… again.» Damn these cookies! I can’t say no!
