Chase Bank

This is probably the slowest chase I’ve ever been to. Two bank tellers are open and a serpentine line long enough to go around the whole bank. Horrible! There are too many people loitering in front of the ATMs as well.

absolutely horrible !! this has to be the slowest chase bank in brooklyn. every time i come to this branch only because of its proximity to my house; its always at least a 30 minute wait to see the one or two tellers while the other employees walk back and forth just moving elbows. its about 5 employees on the floor right now just waiting for time to pass while its customers have to wait for the other turtle employees. i really hate this place

I am extremely disgusted with the customer service at this location. I was there earlier, waiting on line and i cant believe the manager of this branch whos name is wendy velasquez deliberately got into a personal conversation between customers a hispanic man and a african american lady because they were complaining about the service. She attacked him instead of paying attention to the customers request, or being calm collective and professional. She sabatage him, she said people need to stop complaining on the line. Which was very rude. She said there was a online page to complain on. Since when people cannot voice theyre dissapointments with their banks. Do we not have rights as a customer??? I would love to know if i have to go into chase with a bullet proof vest, because after that she threw his money at the spanish man and he left and then calls the cops and gets him arrested. All for complaining marshall law here we go !! We are not sheeps and do not need to be silenced. In this manner, how unprofessional i am in utter shock !!!

Wow disappointed I don’t like writing bad things but unfortunately after having an hour conversation with Mrs. scott reassuring me that chase employees don’t conduct themselves like that! well this is the second time in two weeks I’ve made An attempt to open a business account with chase again after having over $ 13,000 taken from my account due to the negligence of chase so to come back to this bank was hard enough but I did at one point like the people in this chase but the standards have dropped dramatically I came into the bank this am to a woman manager yelling an cursing with a customer actually enticing him to get madder for no reason I’ve never seen a customer so disrespected by a chase worker she could of simply stepped back an let someone of a higher level or with actual business etiquette handle the situation professionally mrs Scott was an absolute pleasure an so professional she should be a manager if it was up to me because she knows the way a business should be ran we both know treat everyone the way you would want to be treated an this man today was not treated right an after seeing two similar situations like this now I can’t help but say I won’t be banking with chase ever again chase really needs to step up their standards this is our money our future our people an we all deserve great service from such a so called high rated establishment

Good customer service